Driver unavailable for fingerprint recognition
Dear all, A few days ago I bought a new keyboard with the fingerprint recognition. I have attached the new keyboard to my Surface pro 3, the typing works, however, I am not able to set up the fingerprint recognition. When looking through the devices, the message "driver is unavailable" is visible under the device. I have everything updated and uninstalled & restarted (through devices and device manager) my computer several times. Has anyone encountered the same problem or knows if I can download the driver separately on the internet? Looking forward to your reply and thank you in advance, Sara