How Goodwill Opens More Doors for Job Seekers with Barriers to Employment Using AI
Goodwill NYNJ’s mission has always been clear: help people with disabilities and other barriers to employment find meaningful work. But with resumes arriving in every format imaginable—and staff manually reformatting each one—the process often slowed down opportunities for qualified candidates. That changed when Goodwill partnered with Microsoft at Hack4Good. Together with GoodTemps, Microsoft, Redapt, and student technologists, they built Resume Builder, an AI‑powered tool that quickly turns scattered resume information into a clean, professional format while keeping humans in full control of final approvals. The impact has been immediate. Goodwill has processed hundreds of resumes, saved nearly 200 staff hours, and helped job seekers get to interviews 25% faster—freeing staff to focus on coaching candidates and engaging employers rather than fixing formatting issues. Why it matters for nonprofits Goodwill’s experience shows how mission‑driven organizations can use AI responsibly to scale impact, reduce staff burden, and move faster without sacrificing the human connection at the heart of their work. When nonprofits co‑create technology with the communities they serve, innovation becomes not just efficient—but equitable. To learn more, visit: Microsoft for Nonprofits LinkedInShared Data and Collective Resolve Are Advancing ALS Research
Answer ALS shows what becomes possible when people come together to share data in service of something bigger than themselves—and why that mindset matters far beyond ALS research. That spirit is reflected in the journey of former New Orleans Saints player Steve Gleason, who was diagnosed with ALS in 2011 just months before he and his wife were expecting their first child. Rather than allowing the diagnosis to define his future, Gleason founded Team Gleason to support people living with ALS through assistive technology, equipment, and care services. In 2013, he challenged the scientific community to push beyond conventional thinking, declaring, “The status quo is not acceptable.” That call helped spark the founding of Answer ALS, a nonprofit organization dedicated to understanding ALS at unprecedented depth. Today, that collaboration continues through Neuromine, the world’s largest ALS research hub, built in collaboration with Microsoft and powered by Microsoft Azure. Neuromine brings together anonymized biological and clinical data from more than 2,500 individuals who have chosen to share their information to accelerate progress. Why this matters for nonprofits: when organizations prioritize collaboration, trust, and responsible data sharing, they unlock insights that no single institution could achieve alone. This story is a powerful reminder that technology—used thoughtfully—can help nonprofits move faster, work smarter, and drive impact at scale. Learn more on Microsoft for Nonprofits LinkedInPreparing the Nonprofit Sector for the Next Era of Impact
As thousands of nonprofit leaders gather for Microsoft’s Global Nonprofit Leaders Summit, one theme is rising to the surface: nonprofits are ready to lead the next wave of AI transformation. They’re already the organizations communities turn to during moments of change, and AI is opening new possibilities to deepen that impact. To support this momentum, Microsoft is launching Elevate for Changemakers a new initiative designed to help nonprofit professionals build the skills, confidence, and strategic capacity needed to guide responsible AI adoption. What Elevate for Changemakers Offers AI for Nonprofits Professional Certificate — a sector‑specific learning path created with LinkedIn and NetHope. Live and on‑demand AI training — practical, nonprofit‑focused sessions covering Copilot, responsible AI, change management, and more. The Changemaker Fellowship — a global cohort for nonprofit professionals already driving AI adoption inside their organizations and ready to turn early efforts into long‑term transformation. Across the sector, nonprofits are already using AI to reclaim staff time, scale programs, strengthen donor engagement, and modernize operations. These advances are being led by people inside organizations who are stepping into new roles—often without formal titles—because they see what’s possible. Microsoft’s commitment is long‑term: investing in the tools, training, and partnerships that ensure AI’s benefits reach the communities nonprofits serve. Read the full story for deeper insights and examples, please visit the Microsoft for Nonprofits LinkedInCreating A Nonprofit Support Ticket
The marvels of innovation have revolutionized the way we work and connect with the world, delivering technological advancements that make life more efficient and communication seamless. However, technology isn’t always perfect. What happens when your software throws you a curveball? Picture this: you’re managing your Microsoft Nonprofit account, but an issue arises. Perhaps you are still waiting for your Azure Sponsorship email for next steps. Where do you turn for answers and support when things don’t go as planned? Contacting Microsoft Nonprofit Support You may already be familiar with Microsoft's Nonprofit Hub when you initially signed up. If not, you can apply to Microsoft's Nonprofit Philanthropy Program. You can also contact support related to your Microsoft Nonprofit Account no matter if you are a prospective or current customer. You can follow the instructions below to create a support ticket. Instructions Navigate to Microsoft Nonprofit Hub Contact Us Scroll to the "How can we help" section of the page. Write a brief description of the issue within 80 to 100 characters in the search bar, then press the "Get help" button. Depending on your response, you will see a solution. If these do not help, continue to the "Get more help" section. Fill out your contact information and select the most relevant answer under the "I am a" and "What can we help you with" Sections. Lastly, continue filling out the description of the issue under the "How can we help" section minus the character limit. Your support ticket has been created. Please keep the Request Id for future reference. You will receive an email confirmation once your ticket is processed. Additionally, you will be contacted via phone and email when a Nonprofit Support Engineer is assigned to your ticket. Additional Resources: Getting Signed Up with Microsoft Nonprofits Program | Microsoft Community Hub Microsoft Nonprofit Hub | Contact UsChildren International: Turning time saved into lives changed
What happens when a nonprofit gives hours back to its people? Children International is using AI to reduce administrative work and reinvest that time into children, families, and communities. The impact is already clear — in Colombia, participation in educational programs rose from 33% to 95%. Read the full story and watch how this shift is helping scale mission where it matters most: Microsoft for Nonprofits LinkedInBuilding Tech for Good Means Building Health Equity for Everyone
In the nonprofit tech world, we talk a lot about access — access to tools, access to data, access to opportunity. But there’s another kind of access that often gets overlooked: access to equitable, high‑quality health care. For people with Intellectual and Developmental Disabilities (IDD), that access is still far from guaranteed. Not because of their disability, but because of the systems around them — systems that miss diagnoses, overlook symptoms, or simply aren’t designed with their needs in mind. The result is heartbreaking: preventable health issues, delayed care, and dramatically shorter life expectancy. This is where technology, training, and community partnerships can make a real difference. One organization showing what’s possible is Special Olympics, whose Special Olympics Healthy Athletes® program has been quietly transforming health access for decades. Through free screenings, education, and large‑scale training of health professionals, they’re proving that inclusive health isn’t a niche initiative — it’s a blueprint for equity. Check out the full post on Microsoft for Nonprofit LinkedIn to see why inclusive health and inclusive sport are reshaping what equity can look like.
REGISTER: Nonprofit & Education Partners Webinar - Mar 24 (EMEA)
Microsoft Elevate Partners in EMEA — Don’t Miss This EDU Copilot Webinar! MARCH WEBINAR | Empowering the Education Segment with AI: How Partners can Leverage Copilot Teach and Study & Learn When: March 24, 2026 Time: 4:00 PM CET 👉 Register ✔️ Why join: Get a clear view of how Copilot for EDU is evolving and what it means for education customers today. ✔️ What you’ll gain: Hands-on demos of the new Teach and Study & Learn agents now available in Copilot Chat for EDU Clear guidance on how these learning-science–based capabilities support responsible AI use while meeting strict education data privacy requirements Practical positioning tips from Microsoft Partner AspiraCloud, drawing on real-world experience with educational institutions ✔️ How it helps Stronger education customer conversations, and more confident positioning of Copilot for EDU. Webinar: Empowering the Education Segment with AI | Microsoft Community HubBuilding a Resilient Nonprofit: Practical Steps to Strengthen Your Digital Security
Nonprofits today operate in an increasingly complex digital landscape. Whether your organization supports humanitarian aid, education, animal welfare, climate action, or community health, one thing is true across the sector: security can no longer wait. According to the Microsoft Digital Defense Report, nonprofits and NGOs remain among the most frequently targeted sectors by nation‑state actors, largely because of the sensitive humanitarian, political, and demographic data they hold. The rise of remote work, increasing data sensitivity, and rapid AI adoption mean nonprofits must be proactive—not reactive—when it comes to cybersecurity. The good news? Strengthening your digital security doesn’t require an overhaul. It starts with five practical, foundational steps. Below is a breakdown of the core guidance from Microsoft’s security recommendations, reinforced with insights from the Microsoft Digital Defense Report. 1. Gain Buy‑In From Leadership “Security is a mission‑critical priority, not a back‑office function.” — Microsoft Digital Defense Report The MDDR emphasizes that leadership alignment is one of the strongest predictors of an organization’s security resilience. Boards, executive directors, and senior leaders must champion security policies and investments. Microsoft notes that organizations with executive‑level commitment experience significantly fewer successful attacks, because security becomes embedded in culture—not treated as an IT afterthought. 2. Build Security Awareness and Skills Across Your Team “Human-operated attacks continue to exploit the weakest link: people.” — Microsoft Digital Defense Report Human error remains one of the largest contributors to breaches. Nonprofit staff, volunteers, and partners need: • Phishing awareness • Password hygiene training • Safe data handling practices • Clear guidelines around remote or hybrid work The MDDR stresses that attackers are increasing the speed, sophistication, and social engineering quality of phishing campaigns, making ongoing training essential—not optional. 3. Create and Document Security Policies “Organizations with documented security policies respond faster and recover faster.” — Microsoft Digital Defense Report Consistent, written policies set expectations and reduce risk. Key policies nonprofits should maintain include: • Acceptable use • Password and identity management • Device and access control • Incident response procedures • Data classification and retention The MDDR highlights that clear governance reduces the impact of breaches and improves organizational resilience. 4. Choose Technology Designed for How People Work “Identity is the new attack surface.” — Microsoft Digital Defense Report Nonprofits need tools that blend security + productivity. Microsoft emphasizes deploying solutions that support real‑world nonprofit workflows such as: • Volunteer onboarding • Donation processing • Sensitive constituent data management • Cross‑organizational collaboration Microsoft 365, with built‑in identity protection, encryption, threat detection, and AI‑powered safeguards, helps nonprofits stay protected without adding friction to daily operations. 5. Collaborate With Experienced Experts “Security is a shared responsibility across governments, industry, and civil society.” — Microsoft Digital Defense Report You don’t have to navigate cybersecurity alone. Microsoft encourages nonprofits to leverage: • Security Program for Nonprofits • Free or discounted security assessments • AccountGuard for nation‑state attack notifications • Training paths and skilling opportunities for staff These resources provide nonprofits with enterprise‑grade protection at nonprofit‑friendly prices. Why This Matters: Nonprofits Are High‑Value Targets “NGOs remain the most targeted sector by nation‑state actors.” — Microsoft Digital Defense Report According to Microsoft’s research, nonprofits—especially NGOs—are targeted because they manage: • Humanitarian data • Political and demographic insights • Sensitive community information • High‑value donor and partner data Breaches are costly not only financially, but also in terms of: • Donor trust • Staff productivity • Program continuity • Organizational reputation Digital security isn’t just an IT responsibility—it’s central to mission protection. Dive Deeper: Download Microsoft’s Free E‑book This article highlights only a portion of what’s included in the Microsoft resource. For detailed checklists, leadership conversation starters, user training recommendations, and technology guidance, download the full e‑book here: Strengthen Your Nonprofit’s Digital Security https://aka.ms/StrengthenNonprofitDigitalSecurity
