new call puts existing call on hold
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Incoming call puts current call on hold
Inbound Calls during a Call or Meeting place the current call on hold (even large meetings) creating a disruption. These inbound calls should be pushed to voicemail. Example: Large meeting is taking place, an attendee gets an inbound call, immediately places the entire meeting on hold/disrupts the presentation/starts hold music across all audio. A "Resume" button will appear (because the call is on hold, which it should not be), but the Resume button is often either ineffective (repeatedly pressing "Resume" has no effect), or it just take a long time to have an effect (several seconds, making it seem like there is no effect). Meanwhile, the people on the first call hear hold music.Solved74KViews3likes16Comments