Partner Blog | Attain the skills to scale AI innovation and customer impact
Customers are extending Copilot, agents, and intelligent applications across more teams, workflows, and business processes. As adoption grows, customers need partners who can connect these capabilities with the data, cloud infrastructure, and governance required to deliver value at scale. For Microsoft partners, this creates opportunities across the customer lifecycle. Sales teams need the expertise to identify and position AI solutions, technical teams must design secure, integrated architectures, and delivery teams need the skills to implement, manage, and optimize solutions as customer requirements evolve. Building on August's foundational AI skilling and September's focus on customer execution, October brings new opportunities to deepen expertise across Copilot, agents, data, and cloud modernization. This month's learning journeys, live events, and resources give partners practical ways to build team capabilities, and partner benefits packages help put those skills to work. With discounted Microsoft product licenses, Azure credits, and technical consultations, teams can practice on the same technologies they deliver to customers. Expand Copilot and agent capabilities Role-based learning journeys provide sales, technical, and delivery teams with the knowledge to position solutions, guide adoption, and deliver implementations across enterprise and small and medium-sized business (SMB) customers. Build Copilot expertise across customer segments Microsoft 365 Copilot adoption creates opportunities for partners to guide customers from initial deployment to broader use across their organizations. For enterprise customers, the Copilot Learning Journey (Sales Ready) prepares sales teams to identify opportunities and position Microsoft 365 Copilot, while the Copilot Learning Journey (Project Ready) develops the technical skills to implement and extend solutions. Partners serving SMB customers can follow tailored paths through the Copilot SMB Learning Journey (Sales Ready) and Copilot SMB Learning Journey (Project Ready), building the commercial and technical expertise to address the needs of smaller organizations. Starting at just $350/year, partner benefits packages make it easier to apply these journeys inside the business first. Partner Success Expanded Benefits includes Microsoft 365 Copilot licenses and a monthly Copilot Credit capacity pack for Microsoft Copilot Studio, so teams can build hands-on experience with deployment, adoption, and cost governance before leading customer projects. Continue reading hereLand Your Offer - Anatomy of Revenue Generating Partner Offer - Part 3 - Copilot Deployment
In Part 1 we looked at Copilot in 30, a $0 trial for SMB customers. In Part 2 we looked at Envisioning & POC, a funded pre-sales engagement. Part 3 moves to post-sales. The customer has bought Copilot seats. The job now is to get people using them. That job has a new reward. From 1 October 2026, the Frontier Accelerate for Copilot: M365 Copilot Deployment Accelerator pays in two milestones: one when you deliver the deployment, and one when the customer's active users grow. It also lands just after Microsoft introduced the new Copilot with Home, Code and Autopilot, usage-based billing and FinOps for AI. Deployment now covers more ground, and customers need a partner to cover it. Package this engagement as a Microsoft Marketplace offer and you have a repeatable way to turn paid seats into active users across your whole customer base. Start Here: Why Publishing on Microsoft Marketplace Matters Microsoft Marketplace is Microsoft's partner-focused business platform. It helps you reach more customers and makes buying from you simpler. A published offer gives your practice a permanent storefront where customers and Microsoft sellers already look for Copilot help. An offer also makes your work repeatable. You define the phases, activities, deliverables and sizes once. Then you run the same engagement for every qualified customer instead of scoping each one from scratch. Partner Center supports both professional service and managed service offers, so one listing can carry the deployment and the ongoing services that follow. The Opportunity: Seats Bought, Value Waiting Many organisations have bought Copilot ahead of their people adopting it. The gap between paid seats and monthly active users is value still waiting to be realised. Take a customer with 3,000 paid Copilot seats and 1,000 monthly active users. That leaves 2,000 seats, about $720K a year of Copilot investment at $30 per user per month, not yet part of anyone's working day. Closing that gap is what this engagement is designed to do. Customer eligibility for each size is set by two numbers: purchased Copilot seats, and unused seats (purchased seats minus active users). Both are in Partner Center's growth insights reporting in the AI Business Solutions & Security Insights (ASPX) dashboard. Use the dashboard's filters to find customers to land this offer with, and you will know which size each one qualifies for before the first conversation. Why Deployment Is Where Copilot Value Is Won Copilot delivers its value through daily use. The more people build it into how they work, the more value the business sees, and the stronger the case to extend it to more teams. The new Copilot widens what a good deployment covers. Home is the new starting point, with the full power of Word, Excel and PowerPoint built in through Office in Copilot. Code lets people build apps, dashboards and automations in plain language. Autopilot is a persistent agent that keeps work moving without a prompt. Advanced capabilities run on usage-based billing, governed through FinOps for AI. So deployment now goes beyond assigning licences. It means securing data, governing Code apps and Autopilot agents, training people on Chat, Office in Copilot and Code, and putting spend controls in place before usage scales. Each of these takes skills many customers do not yet have in-house. Each one is a service you can deliver. Meet the Offer: M365 Copilot Deployment Accelerator, Paid in Two Milestones The M365 Copilot Deployment Accelerator is a post-sales, partner-led engagement. It covers technical deployment of Microsoft 365 Copilot and Microsoft 365 Copilot Business, security and governance controls, user training, and adoption and change management. The essentials: Who qualifies: Customers with a minimum number of purchased Copilot seats and unused seats for each size: XXS 50+ and 25+, XS 300+ and 250+, S 500+ and 500+, M 1,500+ and 1,500+, L 3,000+ and 3,000+. Strategic 500 customers are not eligible. EDU and non-profit customers are not eligible for XXS and XS. How it is sized: Five sizes: XXS (10 hours), XS (20 hours), S (40 hours), M (100 hours) and L (200 hours). How it pays: Milestone 1 (Solution Deployment) is paid once your proof of execution (POE) is approved. It is guaranteed and does not depend on any outcome. Milestone 2 (Consumption Growth) is paid if the customer's incremental paid Copilot monthly active users reach the nominated band within a six-month window. Going above the band does not increase the payment. Falling below it means no Milestone 2 payment. How it runs: Nominate the customer into a size band (the band is locked once submitted). Get customer consent within 30 days. Deliver the work and submit POE (partner survey, customer attestation and invoice) within 90 days of consent. Each customer tenant can have up to two approved claims, one at a time. Who can deliver: Partners at Copilot JumpStart Ready or higher until 31 December 2026. From 1 January 2027, the Microsoft 365 Copilot specialization is required. Term: 1 October 2026 to 30 June 2027, or until the program cap is reached. Microsoft funds the deployment and rewards the growth. You own the delivery, the relationship and everything that follows. Your Role: From Deployer to Adoption Partner A deployment is not finished when licences are assigned. It is finished when people use Copilot every week and the sponsor can see the value. Your job is to get the customer there, phase by phase. Plan: Confirm the first business functions to adopt. Validate priority scenarios across Chat, Office in Copilot and the Microsoft 365 apps. Set KPIs and Responsible AI guardrails. Build a measurable business case that includes usage-based billing. Assess the environment and sequence remediation before deployment. Implement: Prepare the environment and assign licences. Configure data controls, fix oversharing, and govern Code apps and Autopilot agents. Enable admin tools. Set up the Copilot Dashboard, reporting and FinOps for AI spend controls. Launch a champions programme and community. Train users on Chat, Office in Copilot and Code. Adopt: Run prompt-a-thons on real scenarios. Survey users on their experience. Track incremental paid active users every month against the Milestone 2 band. Review audit logs and Copilot reports. Monitor service health, demand, cost and AI spend. Manage and Improve: Extend analytics with custom impact reports. Refine the business case with real data. Align policies to Home, Code and Autopilot on a set schedule. Optimise operations and AI spend. Mine help desk tickets for new agentic use cases. Keep training going as adoption spreads. Close out: Deliver an executive summary with recommendations, risks, owners and dates. Submit POE. Agree the plan to reach the nominated active user band within the six-month Milestone 2 window. Every phase moves one number: active users. It is the number the customer's sponsor watches most closely, and the one both milestones are built around. Inside the Offer: Activities and Hours by Engagement Size Below is the full activity plan behind the offer, with hours for each of the five sizes. Use it to size your own offer plans and statements of work. ID Phase Activity XXS XS S M L Pre-req Eligibility Minimum Copilot seats / unused seats (unused = seats minus active users) 50+ / 25+ 300+ / 250+ 500+ / 500+ 1,500+ / 1,500+ 3,000+ / 3,000+ P1 Plan Identify priority business functions 0.25 0.5 1 2.25 4.5 P2 Plan Determine high-value scenarios 0.5 1.25 2.25 5.75 11.5 P3 Plan Define success metrics and guardrails 0.5 0.75 1.5 3.75 7.5 P4 Plan Develop the business case, incl. usage-based billing (UBB) 0.5 1.25 2.25 5.75 11.5 P5 Plan Plan readiness and remediation 0.5 1 1.75 4.5 9 I1 Implement Prepare environment and assign licenses 0.75 1.5 3 7.75 15.25 I2 Implement Configure security and data controls 0.75 1.5 3 7.75 15.25 I3 Implement Enable administrative tools 0.5 0.75 1.5 3.75 7.5 I4 Implement Deploy analytics and reporting, incl. FinOps for AI 0.5 0.75 1.5 3.75 7.5 I5 Implement Activate champions and communities 0.25 0.75 1.25 3 6 I6 Implement Conduct training and communications 0.75 1.5 2.75 6.75 13.75 A1 Adopt Drive cross-organizational adoption 0.5 1.25 2.5 6 12.25 A2 Adopt Gather user feedback and sentiment 0.25 0.5 1.25 3 6 A3 Adopt Measure business impact and usage 0.5 1 2 5.25 10.75 A4 Adopt Monitor security and audit reports 0.25 0.5 1 2.75 5.25 A5 Adopt Monitor and evaluate operations, cost and AI spend 0.25 0.5 1.25 3 6 M1 Manage and Improve Extend analytics 0.25 0.5 1.25 3 6 M2 Manage and Improve Evolve the business case, incl. UBB 0.25 0.5 1.25 3 6 M3 Manage and Improve Policy review and refinement 0.25 0.5 1.25 3 6 M4 Manage and Improve Optimize operations and AI spend 0.5 0.75 1.5 3.75 7.5 M5 Manage and Improve Continuous process improvement 0.25 0.5 1.25 3 6 M6 Manage and Improve Continuous training and adoption 0.5 0.75 1.5 3.75 7.5 C1 Close-out Executive summary, POE and Milestone 2 growth plan 0.5 1.25 2.25 5.75 11.5 TOTAL Hours 10 20 40 100 200 Land Your Offer: What One Customer Is Worth The table below is the revenue anatomy of one Deployment Accelerator engagement at each of the five sizes. Four revenue streams stack on top of each other: Milestone 1, Solution Deployment: Microsoft funds the deployment work, from $1,625 for an XXS engagement to $32,500 for an L engagement. It is paid once POE is approved and is guaranteed. Milestone 2, Consumption Growth: a further $875 to $17,500, paid when the customer's incremental paid active users reach the nominated band within six months. This is where adoption work earns its own reward. CSP incentive on Copilot revenue: earned on the Copilot seats you transact. Customers who see their people using Copilot every day tend to renew and extend, so adoption work supports this stream too. Managed services: the recurring engagement described in After Close-out, which is where the largest and most durable share of revenue lives. Item XXS XS S M L Minimum Copilot seats / unused seats 50+ / 25+ 300+ / 250+ 500+ / 500+ 1,500+ / 1,500+ 3,000+ / 3,000+ Engagement hours 10 20 40 100 200 Milestone 2 target: incremental paid Copilot active users in six months 25+ 250+ 500+ 1,500+ 3,000+ Milestone 1, Solution Deployment (K) $1.63K $3.25K $6.5K $16.25K $32.5K Milestone 2, Consumption Growth (K) $0.88K $1.75K $3.5K $8.75K $17.5K Frontier Accelerate total (K) $2.5K $5K $10K $25K $50K CSP incentive on Copilot revenue (K)† $3.51K $21.06K $35.1K $105.3K $210.6K † Milestone payments shown at Market A rates for claims nominated from 1 October 2026. CSP incentive shown at a blended 19.5% (direct bill 2.5 + 7 + 10; indirect reseller 7 + 12.5) on the minimum Copilot seats for each size at $30 per user per month for 12 months. Illustrative estimates from the offer plan. Confirm current rates, market rates, eligibility and geographic restrictions (which apply to the L size) in the latest Microsoft Commercial Partner Incentives Guide. Now multiply. Everything above is the anatomy of a single customer. Landing the offer means running it across every qualifying customer in your base. The same ASPX view you use to check eligibility is your target list: sort the customers you manage by the gap between paid Copilot seats and active users, and check MCI eligibility and potential earnings for each. Do not forget your Part 2 customers: every Envisioning & POC engagement that converted to paid seats is a natural next candidate. How the Offer Fits Together: From Sizing to Proof of Execution The offer runs left to right in three layers: Sizing and value: five sizes from XXS (10 hours) to L (200 hours). Milestone 1 is paid on POE approval. Milestone 2 is paid when the active user band is met. Bands are locked at nomination. Five phases: Plan (P1 to P5), Implement (I1 to I6), Adopt (A1 to A5), Manage and Improve (M1 to M6) and Close-out (C1, T1, T2, X1). Each phase produces something the sponsor can see. Proof of execution: prioritised scenarios and a business case that includes usage-based billing; a secure, licensed Copilot environment; analytics, reporting and admin controls; active champions and trained users; incremental paid active users, impact and ROI measured; an executive summary, roadmap and POE. Plus a named wave 2 expansion beyond the first teams. The highlighted activities are champions and communities (I5), training and communications (I6), cross-organizational adoption (A1), business impact and usage (A3), extended analytics (M1), policy review (M3), operations and AI spend (M4), continuous training (M6), trial to paid licence conversion (T1), commercial proposal and signature (T2) and the wave 2 expansion plan (X1). These are where the engagement stops being a project and becomes an ongoing relationship: managed services, ongoing optimisation and follow-on professional services after the engagement closes. The managed services below are built from exactly these activities. After Close-out: Managed Services That Keep Delivering Close-out is the start of the real engagement. Package these six recurring services in your offer. Each one carries forward a highlighted activity from the deployment, is sized in partner days so you can price it, and drives a business outcome the sponsor can put a number on. Managed service Partner activity: what you deliver and measure Customer business outcome: what it drives (illustrative targets, M-size customer) Champions and community management • Effort: 1 to 2 days a month • Activity: Run the champions network and a Viva Engage or Teams community, host monthly prompt-a-thons on real work, and carry adoption into every business function (I5, A1) • Reported as: Active champions per function; community questions answered; functions above the utilisation target • One active champion for every 50 users (60 champions across 3,000 seats) • Adoption spreads from the first 2 business functions to 6+ within six months • Copilot how-to tickets to the help desk down 30 to 50% as peers answer questions first Continuous learning and enablement • Effort: 2 days a month • Activity: Deliver role-based training and launch communications for each new group, onboard new joiners within their first 30 days, and refresh training as new Copilot capabilities arrive (I6, M6) • Reported as: People trained by role; new joiners onboarded within 30 days; trained users active within 30 days • 2 to 4 hours saved per active user a week (≈5,000 to 10,000 hours across 2,500 active users) • 90%+ of trained users active within 30 days of training • New joiners productive with Copilot in their first month, not their first quarter Usage and impact analytics • Effort: 1 to 2 days a month • Activity: Track incremental paid active users against the Milestone 2 band every month, extend the Copilot Dashboard with third-party data, and build custom impact reports by function (A3, M1) • Reported as: Incremental active users against the band; utilisation (active users ÷ paid seats); impact by function • Utilisation lifted from 33% to 83% (1,000 to 2,500 active users) within six months, meeting the M band floor • ≈$540K a year of Copilot investment moved from unused to in use • Return shown in the customer's own numbers: ≈$1.08M a year of seats against $9.6M+ of staff time released at $40 per hour Policy lifecycle management • Effort: 1 day a month • Activity: Review and refine security and governance policies on a set schedule, and align them to Home, Code and Autopilot before each capability reaches users (M3) • Reported as: Policy reviews completed on schedule; new capabilities assessed before rollout; open policy exceptions • New Copilot capabilities switched on in weeks, not quarters, because policies are ready • Zero Copilot-related oversharing incidents as usage grows • Audit evidence for every policy decision available on request Service and AI spend optimisation • Effort: 1 to 2 days a month • Activity: Review KPIs, user feedback and AI spend each month, update the service management plan, and focus usage-based capabilities on the users and scenarios that justify them (M4) • Reported as: KPI trend; AI spend against budget; feedback themes closed • AI spend held within ±10% of budget, with no unplanned overage • Cost per active user down 10 to 20% a year as usage matures • Top user feedback themes acted on within 30 days Licence growth and wave planning • Effort: 1 day a month, plus 2 to 3 days per expansion wave • Activity: Convert trial licences to paid, prepare commercial proposals for named teams, and plan and date the next expansion wave (T1, T2, X1) • Reported as: Trials converted; proposals signed; next wave dated with named teams • New seats added only where a named team and use case are ready • Each new wave at 80%+ utilisation within 60 days • Wave 2 adds 250 to 500 seats, each backed by usage data from wave 1 Outcomes are illustrative targets for an M-size customer with 3,000 paid Copilot seats and 1,000 active users at nomination, at $30 per user per month, a blended $40 per hour staff cost and 48 working weeks a year. Validate them with each customer when you define success metrics (P3) and build the business case (P4), then report against them from A3 onwards. Effort scales with seats in scope, as the engagement hours do. Add the recurring rows together and one M-size customer sustains roughly 8 to 9 partner days a month after close-out, before expansion waves are counted. Every row pairs a number you can invoice against with a number the sponsor can take to the board. That is what turns a recurring service into a renewable one. Ready to Build Your Copilot Deployment Accelerator Offer? Read the engagement terms and mechanics in the Microsoft Commercial Partner Incentives Guide, and download the delivery guide and pre-engagement planning resources. Check your eligibility: Copilot JumpStart Ready or higher until 31 December 2026, then the Microsoft 365 Copilot specialization from 1 January 2027. Publish your offer in Partner Center as a professional service (the deployment accelerator) with a managed service follow-on (community, learning, analytics, policy, spend optimisation and licence growth). Build your first cohort: in ASPX, filter the customers you manage for paid Copilot seats with low Copilot utilisation and an adoption status of starting or struggling, then check MCI eligibility and potential earnings for each. Start with customers from your Envisioning & POC engagements that converted to paid. Nominate the right band: the band is locked at nomination and Milestone 2 pays only if incremental paid active users reach its floor. Use ASPX to set it: take today's Copilot MAU as your baseline, look at the recent trend and adoption status, and pick the band whose floor you can realistically add in six months. A customer with 3,000 paid seats and 1,000 active users qualifies for M, and reaching the M floor means adding 1,500 active users. If your plan adds 600, S is the safer choice. Book the close-out before Plan begins, so the Milestone 2 plan and the wave 2 conversation are already on the calendar. Your customers have already chosen Copilot. Help every one of their people make it part of how they work. Resources Engagement mechanics for Copilot Deployment Accelerators | Microsoft Commercial Partner Incentives Guide Microsoft Commercial Partner Incentives Guide M365 Copilot Deployment Accelerator: Delivery Guide M365 Copilot Deployment Accelerator: Pre-Engagement Planning Partner investments: October 2026 updates Archived incentive terms for claims nominated before 1 October 2026 The new Copilot is here: the opportunity for Microsoft partners Introducing the new Copilot with Home, Code and AutopilotPartner Blog | Build your digital sovereignty practice now
Turn rising sovereignty requirements into a repeatable, differentiated practice with Microsoft Sovereign Cloud and the Digital Sovereignty specialization. Customers across industries, especially in government and regulated sectors, are raising sovereignty earlier in the buying cycle, often before a platform is chosen. Questions about data residency, operator access, encryption, resilience, and where AI workloads run are increasingly part of the first architecture conversation. As AI reshapes economies, digital sovereignty has moved from an IT consideration to a business-critical priority, shaping how organizations approach cloud and AI transformation. For Microsoft partners, that shift creates an opportunity to engage earlier and more strategically. Partners can translate sovereignty requirements into architecture, deployment, and operating models that span cloud, security, data, AI, and ongoing governance. With Microsoft Sovereign Cloud, partners can address customer requirements across Sovereign Public Cloud, Sovereign Private Cloud, and the Sovereign Partner Ecosystem. Microsoft’s Digital Sovereignty specialization provides a way to validate that expertise and turn a growing customer requirement into a repeatable, differentiated practice. Why digital sovereignty is becoming a business priority At its core, digital sovereignty is the ability for organizations and governments to operate securely and independently in a global digital economy while retaining real control over their data, infrastructure, and operations. Five key scenarios are bringing these questions forward, and each calls for Microsoft controls and capabilities that strengthen digital sovereignty: Policy and governance requirements are evolving across regions, creating a need for enforceable controls that address national and industry obligations. Sovereign AI introduces new considerations around where data and AI workloads operate and how they are governed. Cloud operator access raises questions about who can reach an environment and under what conditions. Data residency and confidentiality requirements call for greater control over sensitive data, including while it is in use. Cloud resilience and business continuity require organizations to prepare for disruption while maintaining critical operations. Continue reading herePartner Blog | What's new for Microsoft partners: October 2026 edition
Your voice continues to shape how the Microsoft AI Cloud Partner Program evolves. This update brings together the announcements, investments, and resources that matter most to partners right now, so you can prioritize where to focus, what to skill, and which motions to scale as AI becomes central to key workloads. What follows highlights areas of partner opportunity, grounded in feedback from across the ecosystem and aligned to how customers are evolving their cloud and AI strategies. Spotlight Microsoft Ignite 2026 From November 17 to 20, 2026, Microsoft Ignite brings partners, customers, Microsoft leaders, and industry experts together at the Moscone Center in San Francisco and online. The event delivers keynotes, technical sessions, hands-on labs, certifications, and expert insights across Copilot, agentic business applications, cloud and AI platforms, Frontier Transformation, security, and more. Registration is open for both in-person and online attendance, and a schedule builder is now online to help attendees find sessions that align with their business priorities. The new Copilot is here: The opportunity for Microsoft partners The new Microsoft Copilot app opens opportunities across AI advisory, security and governance, agent development, adoption, and managed services for software companies, systems integrators, and channel partners. See more AI Business Solutions partner news. Build. Monetize. Scale. Frontier Accelerate for Marketplace launches to power software companies on Microsoft Marketplace Frontier Accelerate for Marketplace guides software development companies through three stages, Build and Publish, Grow, and Differentiate, connecting Microsoft trusted expertise, savings and investments, and skilled teams to each stage. Eligible partners can move from solution readiness to Marketplace transactions and co-sell momentum. See more Microsoft Marketplace partner news. CSP growth margins are now generally available Growth margins now give eligible Cloud Solution Provider (CSP) distributors and direct bill partners incremental margin on qualifying Microsoft 365 growth opportunities. Partners can validate customer eligibility through the eligibility API and download eligible SKUs in the Pricing workspace in Partner Center. Program and benefits updates Frontier Partner specialization open for enrollment in Partner Center This specialization validates partners who design, build, deploy, govern, and secure AI agents across Microsoft 365 Copilot, Microsoft Foundry, GitHub Copilot, Microsoft Defender, Microsoft Entra, and Microsoft Purview. Partners who earn it gain badging, priority search, and skill-aligned benefits. Agentic support: Why AI-powered operations are becoming a competitive core for CSP partners Explore how CSP partners can use agentic AI, stronger support processes, and Microsoft resources to build more efficient customer support operations. New CSP activation incentive for Microsoft Copilot Cowork The Copilot Cowork CSP Activation Incentive rewards eligible CSP indirect resellers and direct bill partners for driving customer adoption and usage of Copilot Cowork, on top of existing CSP incentives. CSP software pricing update effective October 1, 2026 A 5% cost of capital uplift applies to annual-term CSP software subscriptions billed monthly, such as Microsoft SQL Server and Windows Server, taking effect for existing subscriptions at renewal. Annual billing and month-to-month subscriptions stay the same. Earn the new Clinical Applications specialization Now available to eligible partners, this specialization recognizes proven expertise deploying Dragon Copilot for healthcare customers. It can unlock co-sell and referral eligibility, funding opportunities, Azure bulk credits, deployment support, and go-to-market assets. Back at your desk? Start FY27 with the resources that matter most MCAPS Start for Partners keynotes and sessions, plus Microsoft Partner FY27 GTM Kickoff videos and presentations, are now available on demand. New resources span skilling, benefits, Copilot, marketing, Marketplace, and partner operations to help partners prepare for Microsoft Ignite. Partner Center Technical Corner: August 2026 edition The August edition covers AI-powered sales recommendations for CSP partners, preparation for growth margins, webhooks for subscription status, the new Check Inventory by Resource Type API, and audit-based validation for Security specializations. Plan today, grow tomorrow: Turn partner investments into sustained demand Omdia research maps 28 critical presales touchpoints, and the linked blog recommends three reinforcing FY27 investments: build expertise, run sustained demand generation, and apply both to Copilot and Frontier Transformation. New in Partner Marketing Center Pro, the Microsoft 365 Copilot Business campaign in a box provides ready-to-use assets to promote Copilot Business trials. Continue reading herePartner Blog | Build what is next: A partner guide to Microsoft Ignite 2026
AI has moved decisively into production, and customer expectations are rising with it. Organizations want measurable business outcomes as they put agents to work across more complex processes and embed intelligence throughout their operations. At the same time, security, governance, and responsible AI must be built in from the start. For partners, this creates practical opportunities to shape strategy, build solutions and services, and guide customers from AI adoption to lasting business value. That is what makes Microsoft Ignite 2026 such an important moment. As Microsoft's flagship annual event, Microsoft Ignite brings together customers, partners, Microsoft leaders, and industry experts to explore the technologies, ideas, and conversations shaping the future of business. This year, it takes place November 17–20, 2026, at the Moscone Center in San Francisco and online. Microsoft Ignite provides a clear view of where customer needs and business priorities are headed, practical insight into the technologies organizations are adopting, and opportunities to connect with Microsoft experts, customers, and peers across the ecosystem. Direct access to Microsoft’s roadmap and product direction informs where you focus, invest, and grow. Registration for in-person and online experiences is open. Secure a spot for your team, then use the partner business view of the schedule builder to start building your agenda. I’m looking forward to connecting with partners throughout Microsoft Ignite and seeing how you are putting Microsoft innovations to work for customers across every segment, industry, and geography. Learn where customer opportunity is headed Frontier Transformation reflects the shift toward AI and agents becoming repeatable, governed capabilities, embedded in how organizations work, serve customers, and run business processes. That shift requires both intelligence and trust. Customers need AI grounded in their data, applications, workflows, and business context. They also need security, governance, management, and measurement built into how AI operates. Partners bring those pieces together. At Microsoft Ignite, you will see the latest product direction across AI, data, and security and decide which capabilities, solutions, and services to build next. Your opportunity is clear in every customer segment. If you serve small and medium-sized businesses (SMBs), your priority is making AI practical and secure through repeatable solutions and services that are easy to adopt and manage. If you work with midmarket and enterprise customers, your focus is reimagining core business processes, modernizing architectures and data estates, and meeting broader security and governance requirements as customers move toward agent-operated workflows. Turn innovation into practical expertise Microsoft Ignite provides access to Microsoft leaders, engineers, and product teams, along with technical sessions, demonstrations, labs, and skilling experiences designed to connect product direction with implementation. One place to bring that perspective together is the Frontier Transformation Partner keynote on Wednesday, November 18, from 9:00–10:00 AM PT. Continue reading hereLand Your Offer - Anatomy of Revenue Generating Partner Offer - Part 2 - Copilot Envisioning
In Part 1 we dissected Copilot in 30 — a $0 trial offer for SMB customers. This time the customer is larger, the engagement is funded rather than free, and the anatomy of revenue changes with it. It also lands when Microsoft just introduced the new Copilot — Home, Code and Autopilot, running on usage-based billing and governed through FinOps for AI — which makes a structured envisioning engagement the front door to a much bigger conversation. Most organisations with 300 or more seats already believe Copilot and agents matter. What they lack is a clear picture of where AI will pay off, what it will take to get ready, and how they'll prove it before committing budget. The Frontier Accelerate for Copilot: Envisioning & POC engagement gives you a pre-sales, partner-led answer to all three — funded by Microsoft and sized from a 10-hour readiness sprint to a 280-hour enterprise programme. Package it as a Microsoft Marketplace offer and you have a repeatable front door to every Copilot, Agent 365 and Microsoft 365 E7 opportunity in your territory. Start Here: Why Publishing on Microsoft Marketplace Matters Microsoft Marketplace is Microsoft's partner-focused business platform, designed to help you reach more customers and simplify how you sell. A published offer gives your practice a permanent, discoverable storefront in the place customers and Microsoft sellers already look for Copilot expertise. More importantly, an offer turns your expertise into something repeatable. Define the engagement once — phases, activities, deliverables, sizing — and run it across every qualified customer instead of scoping from scratch. Professional service and managed service offer types are available in Partner Center, so one listing can carry the envisioning engagement, the POC and the ongoing services that follow. The Enterprise Opportunity: Interest Is High, Direction Is Missing The customers for this offer are organisations with at least 300 Office 365 / Microsoft 365 seats — mid-market through to the largest enterprises. They are the customers with the most to gain from Copilot and agents, and the most complexity to work through first: security and governance, tenant and access dependencies, adoption and change, and a credible way to measure value. That gap between ambition and a plan is where partners win. Microsoft is investing in the full Copilot journey in FY27, from envisioning and proof of concept through deployment and adoption — and the envisioning stage is where you shape the roadmap, the scope and the commercial conversation before anyone else does. Why Copilot and Agents Are the Right Place to Start Microsoft 365 Copilot puts AI inside the apps people already use every day — Outlook, Teams, Word, Excel and PowerPoint — so value arrives without a platform change. For larger organisations, that is only the first layer: Agent 365, custom agents built with Copilot Studio, and Microsoft 365 E7 extend Copilot from personal productivity into role-based and process-level automation. The new Copilot adds a third layer. Cowork takes delegated work and returns a finished result; Code lets knowledge workers build apps, dashboards and automations in natural language, hosted on Copilot Managed Runtime; and Autopilot is a persistent agent with its own identity that keeps work moving without a prompt. All three run on usage-based billing rather than the per-user subscription, which means every customer now has to decide which users and which scenarios justify consumption spend — and how to govern it with FinOps for AI. Each layer brings its own questions — which personas, which scenarios, what governance, what consumption model, which capabilities are worth paying for by the task — and each question is an envisioning conversation a partner is best placed to lead. Meet the Offer: Envisioning & POC, Sized to the Customer The Frontier Accelerate for Copilot: Envisioning & POC engagement is a pre-sales, partner-led engagement that identifies personas and use cases and builds a business case for Microsoft 365 Copilot, Agent 365, Microsoft 365 E7 and/or agents — with an optional proof of concept. The essentials: Who qualifies: Customers with a minimum of 300 Office 365 / Microsoft 365 seats; larger tiers unlock at 500, 1,000, 1,500, 3,000 / 5,000 and 10,000+ seats How it's sized: Six tiers — XXS (10 hrs), XS (20 hrs), S (40 hrs), M (100 hrs), L/XL (150 hrs) and XXL (280 hrs) — with hours scaling with the seats in scope What it covers: Five phases — Assess, Inspire, Design, POC and Executive Summary — with a working POC and measured results from the S tier upward What Microsoft provides: A delivery guide, pre-engagement planning resources and Microsoft Commercial Incentives (MCI) funding tied to proof of execution What the customer gets: Readiness findings, a business case and value plan including usage-based billing and Copilot Credits, technical requirements and a remediation plan, an adoption roadmap, a working POC and an executive readout Microsoft funds the engagement. You own the scope, the relationship and everything that follows. Your Role: From Trusted Assessor to Transformation Partner An envisioning engagement is not a workshop; it is a guided decision. Your job is to move the customer from curiosity to a signed proposal, with evidence at every step. Assess — identify high-value scenarios, choose the right assessments, define what success looks like and deliver readiness findings the customer can act on. Inspire — show what Copilot and agents can do across roles; make security, governance, adoption and reporting concrete rather than abstract concerns. Design — turn findings into a business case and value plan (including usage-based billing), a remediation plan, technical requirements, an adoption roadmap and clear POC criteria with risks, owners and dates. Prove — scope the POC users and products, prepare the environment, build the agent or solution, train the users and measure results including Copilot Credits consumed. Summarise — deliver the executive readout on seat growth and consumption, then convert: trial to paid licences, commercial proposal and signature, and a named wave 2 expansion plan. Every phase produces something the customer keeps — and every deliverable positions you as the partner who should build what comes next. Inside the Offer: Activities and Hours by Engagement Size Below is the full activity plan behind the offer, with hours for each of the six engagement sizes. Use it to size your own offer plans and statements of work. ID Phase Activity XXS XS S M L/XL XXL — Pre-req Customer eligibility (min. O365/M365 seats) 300+ 500+ 1,000+ 1,500+ 3,000+ / 5,000+ 10,000+ A1 Assess Identify high-value scenarios 0.5 1 1.75 3.75 5.5 10.5 A2 Assess Select assessment(s) 0.5 0.5 1 2.25 3.5 6.25 A3 Assess Define success 0.5 0.75 1.5 3 4.5 8.5 A4 Assess Deliver readiness assessment(s) 1 1.75 2.75 6 9 16.75 I1 Inspire Product overviews & demos across Copilot and agent capabilities 1 1.5 2 4.5 6.75 12.5 I2 Inspire Security/governance overview, incl. tenant and access dependencies 0.5 1 1.5 3 4.5 8.5 I3 Inspire Adoption/change overview 0.5 0.75 1 2.25 3.5 6.25 I4 Inspire Reporting/analytics overview 0.5 0.75 1 2.25 3.5 6.25 I5 Inspire Stories & Scenario Library 0.5 1 1.5 3 4.25 8.5 D1 Design Business case/value plan, incl. usage-based billing (UBB) 1 1.75 2.75 6.25 9.5 17.5 D2 Design Remediation plan 0.5 1 1.75 3.75 5.5 10.5 D3 Design Technical/functional requirements 0.75 1.5 2.25 5 7.5 14 D4 Design Adoption roadmap 0.5 1 1.75 3.75 5.5 10.5 D5 Design POC success criteria & environment prep 0.5 1 1.75 3.75 5.5 10.5 D6 Design Recommendations/risks/owners/dates, incl. validation and next-step owners 0.25 0.75 0.75 2.5 4 7 P1 POC Scope/users/products/features 0 0.25 1 3.5 5.25 9.75 P2 POC Confirm requirements/design 0 0.25 1 3.5 5.25 9.75 P3 POC IT access & environment prep 0 0.25 1.75 5.25 8 14.75 P4 POC Trial licenses 0 0.25 1 3.5 5.25 9.75 P5 POC Build POC agent(s)/solution(s); confirm Copilot Credits consumption 0 0.5 3.75 12.25 18.5 34.25 P6 POC Train POC users 0 0.25 1 3.5 5.25 9.75 P7 POC Measure/evaluate results, incl. usage and Copilot Credits consumed 0 0.25 1.5 3.5 5 10 E1 Exec summary Executive readout: seat growth and consumption implications 1 2 4 10 15 28 TOTAL Hours 10 20 40 100 150 280 Land Your Offer: What One Customer Is Worth The table below is the revenue anatomy of one Envisioning & POC engagement at each of the six sizes — and it shows that the funded engagement is only the first of three revenue streams. They stack on top of each other: MCI engagement incentive — Microsoft funds the envisioning and POC work itself, from $2K for a 10-hour XXS engagement to $100K for a 280-hour XXL programme, paid against proof of execution. CSP incentive on the licences that follow — earned on the Copilot revenue the business case unlocks, from the trial-to-paid conversion (T1) through the wave 2 expansion (X1), and growing as agent consumption and Copilot Credits scale. Managed services and follow-on professional services — the recurring engagement described in After the Readout, which is where the largest and most durable share of revenue lives. Item XXS XS S M L/XL XXL Minimum customer seats 300+ 500+ 1,000+ 1,500+ 3,000+ / 5,000+ 10,000+ Engagement hours 10 20 40 100 150 280 Post-delivery outcomes: Copilot rev (K) | Agent consumption (K) | Agent MAU 10 | 6 | 300 25 | 15 | 500 50 | 30 | 1,000 125 | 75 | 1,500 250/375 | 150/225 | 3,000/5,000 500 | 300 | 10,000 MCI engagement incentive (K) $2K $5K $10K $25K $50K / $75K $100K CSP incentive on Copilot revenue (K)† $1.95K $4.88K $9.75K $24.38K $48.75K / $73.13K $97.5K † CSP incentive shown at a blended 19.5% of the Copilot revenue outcome (direct bill 2.5 + 7 + 10; indirect reseller 7 + 12.5). Illustrative estimates from the offer plan — confirm current MCI payouts, CSP rates, eligibility and proof-of-execution requirements in the Microsoft Commercial Partner Incentives Guide. Now multiply. Everything above is the anatomy of a single customer. Landing the offer means running it across every qualifying customer in your territory — and you don't need to guess who they are. Partner Center's growth insights reporting, available through the AI Business Solutions & Security Insights (ASPX) dashboard, gives you account-level Copilot eligibility and seat whitespace, E7 opportunity, data security maturity, MCI eligibility and potential earnings for the customers you already manage. How the Offer Fits Together: From Sizing to Proof of Execution The offer runs left to right in three layers: Sizing & value — six engagement sizes from XXS (10 hrs) to XXL (280 hrs). Hours scale with the seats in scope, and value is tracked in the customer's own metrics. Five phases — Assess (A1–A4), Inspire (I1–I5), Design (D1–D6), POC (P1–P7) and Executive Summary (E1, T1, T2, X1). Each phase produces a concrete output the sponsor can see. Proof of execution — readiness and assessment findings; a business case and value plan including usage-based billing and Copilot Credits; technical requirements and a remediation plan; an adoption roadmap; a working POC with measured results; an executive readout covering next steps and consumption implications — and a named wave 2 expansion beyond the pilot team. The highlighted activities — security & governance (I2), adoption & change (I3), remediation plan (D2), technical requirements (D3), adoption roadmap (D4), IT access & environment (P3), build POC solution (P5), train POC users (P6), trial-to-paid conversion (T1), commercial proposal (T2) and the wave 2 expansion plan (X1) — are where the engagement stops being a project and becomes an ongoing relationship: managed services, ongoing optimisation and follow-on professional services after the engagement closes. After the Readout: Managed Services That Keep Delivering The executive readout is the start of the real engagement. Package these as standing services in your offer. Each one is sized in partner days so you can price it, and each one is tied to a result the customer's sponsor will recognise without a glossary: Managed service Partner activity — what you deliver and measure Customer business outcome — what it drives (illustrative targets, 1,500-seat customer) Deployment and remediation delivery • Effort: 5–10 days per wave • Activity: Close every item on the remediation plan and technical requirements (D2, D3) against dated owners, then licence and activate the wave's users by the roadmap date • Reported as: Items closed on time; seats activated; days from readout to go-live • Wave 1 live within 30 days of the readout, not 90 — two extra months of value on every seat • ≥95% of paid seats assigned and active; 75 idle seats would waste ≈$27K a year • Roll-out delivered within ±5% of the business-case budget Security and governance management • Effort: 2 days a month • Activity: Maintain the admin-settings baseline and data-protection controls, review agent permissions and access dependencies, approve plugins through the plugin registry and govern apps hosted on Copilot Managed Runtime, act on every Admin Settings Recommendation • Reported as: Recommended settings enabled; findings opened and closed; agents, plugins and apps with a named owner • Zero Copilot-related oversharing incidents; one enterprise data breach averages $4M+ • 100% of recommended settings on; findings closed within 30 days • Audit evidence produced in hours, not weeks — Data Security Maturity at Advanced-Healthy Adoption and change management • Effort: 3–4 days a month • Activity: Run the adoption roadmap (D4): coach champions, deliver role-based training, refresh scenarios, hold the monthly Copilot Analytics business review • Reported as: Active users as a share of assigned seats; people trained; low-activity users re-engaged • ≥80% of assigned seats active every month • 2–4 hours saved per user a week (≈3,000–6,000 hours across 1,500 seats) • ≈$0.5–1M a month of staff time released at $40/hour Agent and solution build-out • Effort: 5–15 days per agent or solution, then half a day a month to tune • Activity: Take each POC agent (P5) into production with Copilot Studio and Agent 365; release new Copilot Studio agents, Code-built apps and Autopilot agents from the scenario backlog, hosted on Copilot Managed Runtime • Reported as: Agents and apps live; active users per agent; tasks completed; Copilot Credits per completed task • 20–40% of tier-1 tickets or cases deflected per automated process • Cycle time cut 30–50% on each agent-run workflow; 200–500 hours removed a month per agent • Cost per completed task tracked and falling quarter on quarter FinOps for AI: consumption and licence management • Effort: 1-2 days a month • Activity: Track Copilot Credits and usage-based billing across Cowork, Code and Autopilot; set budgets, limits and model-family policies per user group; route credit requests through the customer's approval workflow; forecast spend and align seat additions, renewals and terms to each wave • Reported as: Reported as: Forecast versus actual variance; credits per active user; spend per business outcome; seats added; renewals completed on schedule • AI spend held within ±10% of forecast — no unplanned overage • Zero unused seats at renewal; 100% of renewals on schedule • Cost per outcome down 10–20% a year as usage matures Quarterly value reviews • Effort: 2 days a quarter • Activity: Refresh the business case (D1) with actuals, capture proof points in the customer's own words, agree and date the next named expansion wave with the executive sponsor • Reported as: Realised versus forecast value; proof points captured; next wave scheduled • ROI in dollars: ≈$125K a year of Copilot seats vs. $6M+ of time released • ≥3 quantified proof points in the sponsor's words each quarter • Each review dates the next wave: +100–300 seats or +1–2 agents a quarter Effort shown is indicative for an M-tier customer (1,500+ seats) and scales with seats and agents in scope, exactly as the engagement hours above do. Add the recurring rows together and one M-tier customer with three agents in production sustains roughly 9–10 partner days a month after the readout, before wave deployments and new agent or solution builds are counted. Every row pairs a number you can invoice against with a result the customer already cares about, which is what turns a recurring service into a renewable one and keeps you positioned as the customer's AI transformation partner as their ambitions grow. Each of these is a recurring, outcome-based service rather than a one-off project — and each keeps you positioned as the customer's AI transformation partner as their ambitions grow. Ready to Build Your Envisioning & POC Offer? Read the engagement terms in the Microsoft Commercial Partner Incentives Guide and download the delivery guide and pre-engagement planning resources. Confirm your eligibility for Microsoft Commercial Incentives engagements in Partner Center and align your delivery team on the five-phase model. Publish your offer in Partner Center as a professional service (Envisioning & POC) with a managed service follow-on (deployment, adoption and optimisation). Pick your first cohort — customers with 300+ Microsoft 365 seats and no clear Copilot or agent roadmap yet, then size each one to the right tier. Book the executive readout before Assess begins — so the conversion, proposal and wave 2 conversation is already on the calendar. The customers are already in your base. Publish the offer and open the conversation. Resources Frontier Accelerate for Copilot: Envisioning & POC | Microsoft Commercial Partner Incentives Guide Copilot Envisioning & POC — Delivery Guide Copilot Envisioning & POC — Pre-Engagement Planning The new Copilot is here: the opportunity for Microsoft partners
Dell PowerScale for Azure is now Generally Available
We're excited to announce that Dell PowerScale for Azure – Dell managed is now Generally Available (GA). Following a successful Public Preview announced at Ignite, PowerScale for Azure is now production-ready for enterprise workloads. Co-developed with Dell as an Azure Native Integration, this fully managed service brings Dell's proven scale-out NAS technology and the PowerScale OneFS operating system directly into Azure — delivering the performance and scale enterprises expect with the simplicity of Azure-native provisioning, management, and billing. The solution is purpose-built for modern, data-intensive workloads such as AI/ML pipelines, media & entertainment, electronic design automation (EDA), high-performance computing, backup & recovery, and enterprise content management. Product highlights Dell-Managed Service: A streamlined experience where Dell handles deployment, monitoring, maintenance, and upgrades — freeing IT teams to focus on higher-value initiatives. Azure-Native Experience: Provision, manage, and monitor PowerScale directly from the Azure portal, with full Azure Resource Manager (ARM) integration and unified billing on your monthly Azure invoice. Enterprise-Grade Durability: Data is distributed across multiple nodes within the cluster for high durability and fault tolerance. Advanced Protection: Space-efficient erasure coding plus SyncIQ asynchronous replication across sites keep data available even during outages. Secure Private Access: Integrates into your Azure Virtual Network (VNet) via VNet Injection, with data encrypted at rest using Microsoft-managed keys. Massive scale & multi-protocol: Up to 8.4PB in a single namespace with simultaneous NFS, SMB, and S3 support, powered by custom PMEM-enabled compute SKUs engineered for Dell Consider a large health system running PACS (Picture Archiving and Communication System) imaging archives, Electronic Health Record (EHR) data pipelines, and AI/ML diagnostic workloads on an on-premises Dell PowerScale cluster. As PACS volumes grow alongside demand for AI-driven diagnostics, the team wants to scale into Azure for GPU-accelerated model training without re-architecting their environment. With Dell PowerScale for Azure, they can provision the fully managed service directly from the Azure portal, giving clinicians, researchers, and applications low-latency multi-protocol access to the same global namespace across NFS, SMB, and S3. Since Dell handles deployment, monitoring, and upgrades, IT teams stay focused on patient outcomes rather than infrastructure, while enterprise-grade durability and encryption at rest help protect sensitive patient data. Availability Dell PowerScale for Azure is generally available through the Azure Marketplace and Azure portal (search for Dell PowerScale for Azure – Dell managed). GA is rolling out in waves, starting with US East, with additional regions coming online shortly. Get started Azure Marketplace: Dell PowerScale for Azure – Dell managed Microsoft Learn: Dell PowerScale – Azure Native Integrations Solution Brief: Dell PowerScale for Microsoft AzurePartner Blog | Build. Monetize. Scale. Frontier Accelerate for Marketplace launches to power software companies on Microsoft Marketplace
For software development companies building the next generation of AI-powered apps and agents on the Microsoft Cloud, getting a solution ready for customers is only part of the commercial journey. Publishing, becoming transactable, reaching customers, aligning with Microsoft sellers, and building Marketplace momentum all require different resources as their business progresses. Today, we are announcing the availability of Frontier Accelerate for Marketplace, a new Microsoft AI Cloud Partner Program experience that brings those resources into one connected journey, while providing updated benefits and additional value. The experience follows three stages: Build & Publish, where partners prepare their solutions for Microsoft Marketplace and transactability; Grow, where they turn Marketplace presence into customer acquisition, transactions, and early commercial momentum; and Differentiate, where they build on established Marketplace performance through deeper go-to-market engagement, benefits, and opportunities to further differentiate their solution. As partners progress, a unified Partner Center experience connects guidance, skilling, Marketplace resources, and milestone-based benefits to the stage their business has reached. Eligible partners can choose the level of engagement that fits their strategy: The no-cost experience provides self-service tools, guidance, skilling, and milestone-based benefits that expand as partners progress through the Marketplace journey and meet applicable performance milestones. Frontier Accelerate for Marketplace Premium is available for a fee and adds deeper Microsoft engagement and investment across the journey. Eligible Premium partners can access up to $30,000 in Azure sponsorship for eligible build and test activities, along with technical consultations and a named engagement manager. 1 As they move into growth, Premium partners also receive customer propensity scoring, immediate access to Partner Marketing Center Pro, and additional go-to-market guidance and benefits. Both experiences follow the same Build & Publish, Grow, and Differentiate journey, giving partners the flexibility to choose the level of guidance and investment that fits their business. Continue reading herePartner Blog | The new Copilot is here: The opportunity for Microsoft partners
AI at Work is entering a new phase as customers look beyond individual productivity gains to AI that can take on complex work, build solutions, and automate business processes. The next evolution of Frontier Transformation is about matching the right mode of intelligence to the task at hand. Today, Microsoft is advancing that vision with the new Copilot, an evolution of the Copilot app that connects the tools people rely on with the next generation of capabilities they'll need to build, customize, and scale AI across work. The Copilot app now includes three new capabilities: Home, where Chat and Copilot Cowork come together with the full power of Office; Code, powered by the same underlying technology as GitHub Copilot, extending solution-building to more knowledge workers; and Autopilot, a persistent, proactive, and personal agent that keeps working even when you're not. Together, these new capabilities expand what customers can do with Copilot and the platform partners can build on. We are also introducing platform innovations including Microsoft IQ, Microsoft Copilot Managed Runtime, and an evolving commercial model with usage-based billing and FinOps for AI. For Microsoft partners, the opportunity extends well beyond the product experience. Today's announcements advance Copilot across three connected dimensions: how people use AI, how customers adopt it commercially, and how partners build, extend, secure, govern, and manage it. That creates opportunities across AI advisory, security and governance, agent development and deployment, FinOps for AI, adoption and change management, software development, and ongoing managed services. Learn more about today’s product announcement from Jared Spataro, Chief Marketing Officer, AI at Work. (live 9/25) What is new and why it matters for partners One Copilot experience brings AI-powered work together The new Copilot gives people access to the right capability for the work they want to accomplish: Home is the new starting point, bringing Chat—for questions, lookups, and drafts—together with Cowork, where work is delegated and returned as a completed result. Within the Home tab, Office in Copilot brings the full power of Microsoft Word, Excel, and PowerPoint into the app, creating and updating real, editable files that stay live for the whole team. Code turns natural-language ideas into apps, dashboards, automations, and workflows, with Copilot Managed Runtime providing the governed hosting infrastructure to run and share them inside Microsoft 365. Autopilot, previously called Scout, is a cloud-hosted digital teammate with its own identity, memory, and workspace that takes on work and keeps it moving within the permissions and boundaries the organization sets. Together, these capabilities let people match the right tool to the job, while staying in the flow of work. For partners, this creates opportunities to move customers beyond assistive productivity into business process transformation, grounded in the organization’s own data, and governed by the permissions and controls IT already sets. Continue reading herePartner Blog | Build the skills to turn AI opportunity into customer execution
Customers are moving from AI interest to implementation. They want to understand where AI can create meaningful business value, which solutions fit the opportunity, and how to deploy, secure, govern, and scale those solutions with confidence. For partners, readiness now must extend across the customer journey. Sales teams need the skills to identify and position the right opportunity. Technical teams need the depth to design it. Delivery teams need practical experience to turn a promising AI conversation into a successful customer project. Building that capability takes time and investment, and you do not have to fund it alone. One of the best ways to get skilling is through partner benefits packages: bundled, discounted offerings of licenses, credits, and support that help your teams skill, build, and grow faster. Pair the learning journeys below with the benefits your organization is eligible for, and training turns into customer-ready delivery in the same quarter. This month’s skilling opportunities connect those capabilities. Whether you are building a Microsoft Copilot practice, expanding into agents, serving small and medium-sized business (SMB) customers, or developing deeper Frontier Transformation engineering expertise, the goal is the same: build skills you can apply in your next customer engagement. Build Copilot and Cowork skills around the customer opportunity Microsoft 365 Copilot Cowork creates new opportunities to connect AI with the work customers need to get done. For partners, the starting point is the customer scenario: where could delegated, AI-powered work create value, and what skills does your team need to take that opportunity from conversation to implementation? Continue reading here
