Startup Showcase: 3-2-1-GoCheck
3-2-1-GoCheck, a global background checking startup, and has revolutionized its services by leveraging the Microsoft Founders Hub program. The company offers its comprehensive background checking solutions as a Software as a Service (SaaS), and Founders' Hub benefits have enhanced its accessibility and efficiency. Learn more about 3-2-1-GoCheck: https://youtu.be/jrLkGATZlys?list=PLmsFUfdnGr3ySsJ3KGv7QzHJjkIEd78t6Startup Showcase: Ignitus
In today's fast-paced world, accessible career advice is more crucial than ever. Recognizing this need, Ignitus is offering a unique coaching platform that transcends traditional mentorship. By integrating AI and video coaching, they aim to democratize learning and provide an inclusive experience for all.Startups Assemble Virtual Conference Recap
If you're on the path to becoming an entrepreneur with a keen interest in leveraging cutting-edge technology, you've come to the right place. This blog recaps the Startups Assemble conference that was held a guide for startups into the world of Founders' Hub. Here, you'll find insights from industry experts, success stories from peers, and a wealth of knowledge on how to harness the power of AI effectively.
Founders Hub billing issue - stuck between Microsoft and ISV with no resolution path
Hi everyone, I'm reaching out to the community because I've hit a wall with standard support channels and hoping someone from the Founders Hub team or other founders who've faced similar issues can help. QUICK SUMMARY I'm a Founders Hub participant who got charged ~€1,000 for using Claude (Anthropic) models through Azure AI Foundry. I assumed these were covered by my $25k Sponsorship credits since: • I used ai.azure.com (not a separate marketplace) • There was no clear warning about separate billing • There's no way to monitor Marketplace spending in Founders Hub THE PROBLEM: I'm stuck in a loop: • Microsoft says "contact the ISV for refund approval" • Anthropic says "billing is handled by Microsoft, not us" • The "Support" link Microsoft points to redirects back to Microsoft Support I've sent detailed emails explaining this circular situation. Support keeps responding with the same copy-paste policy text, ignoring my request for escalation. MY ASK 1. Is there a dedicated support channel for Founders Hub billing issues? 2. Has anyone from the Founders Hub team dealt with similar Marketplace confusion before? 3. Any founders here who successfully resolved unexpected Marketplace charges? I'm not trying to get something for free - I already paid the first invoice (€460). I just want help with the second invoice that surprised me a month later. The Founders Hub program has been great otherwise, but this experience has been really frustrating. Any pointers would be hugely appreciated. Thanks! Bartek
