Microsoft 365 Copilot is now available in GCC-High
Update December 2, 2025: This post has been revised to clarify the availability timeline for Copilot Search in the Microsoft 365 Copilot App. It will be rolling out as part of Wave 2, in the first half of 2026. We’re excited to announce that Microsoft 365 Copilot is now available for customers in GCC-High, bringing powerful work-ready AI capabilities to organizations with the highest security and compliance requirements. This announcement builds on previous launches in the GCC and DoD cloud environments over the last year. Trusted AI, built for confidence Microsoft 365 Copilot combines the capabilities of large language models with Work IQ—the intelligence layer that helps Copilot understand you, your job, and your company—and weaves this understanding into familiar Microsoft 365 apps like Word, Excel, PowerPoint, and Outlook to help you work smarter and faster. With Microsoft 365 Copilot, agencies can streamline citizen services by drafting responses and summarizing case files in minutes. They can empower staff to manage budgets effectively by analyzing spending trends and generating compliance-ready reports, all within the Microsoft 365 apps where they already work today. Copilot for GCC-High is built to meet the strict regulatory frameworks many agencies and adjacent organizations operate under, adhering to FedRAMP High, DFARS, ITAR, CMMC, and other critical compliance requirements. Key protections include: Data Residency and Isolation: All data remains within U.S.-based data centers managed by screened U.S. personnel, ensuring compliance with government mandates. Encryption and Access Controls: Data is encrypted in transit and at rest, with Microsoft Entra ID enforcing role-based access. Responsible AI by Design: Copilot incorporates Microsoft’s Responsible AI principles, including safeguards against prompt injection and misuse. To ensure sensitive government data does not leave the GCC-High compliance boundary, Microsoft 365 Copilot is delivered to GCC-High with web grounding OFF by default. Shifting this setting to ON where appropriate will improve the quality of Copilot responses. For more details, visit Data, Privacy, and Security for Microsoft 365 Copilot. Capabilities in GCC-High today – and beyond Microsoft 365 Copilot customers in GCC-High will gain access to a powerful suite of features immediately, with more to come in Wave 2. As of today, the following capabilities are available or have begun rolling out in Microsoft 365 Copilot for GCC-High: Copilot in Microsoft 365 Apps: Integrated AI experiences in Word, Excel, PowerPoint, Outlook, and Teams, enabling users to draft, analyze, and collaborate securely within familiar productivity tools. These capabilities are designed to meet the strict compliance and data residency requirements of GCC-High, with all data stored in U.S.-based data centers and managed by screened U.S. personnel. Premium features in Copilot Chat: Copilot Chat with web grounding (default OFF) and the ability to reason over uploaded files is included with eligible Microsoft 365 plans (rolling out now). Adding a Microsoft 365 Copilot license unlocks full work data reasoning with Work IQ, deeper integration with Microsoft 365 apps, and extensive customization options[1] for secure integration with external data sources and custom workflows, with administrative controls to ensure security and compliance. Learn more about the relationship between Microsoft 365 Copilot and Copilot Chat. Compliance-Ready AI and Security Controls: Copilot for GCC-High is built to meet strict regulatory frameworks, including FedRAMP High, DFARS, ITAR, and CMMC. Data is encrypted in transit and at rest, with role-based access enforced by Microsoft Entra ID. Microsoft Purview and Enterprise Data Protection (EDP) are natively integrated for security, governance, and policy enforcement. Copilot Control System: Provides IT management controls, license management, and compliance monitoring. Administrators can configure and monitor Copilot usage to ensure alignment with organizational policies. Controls are conveniently centralized within the Microsoft 365 admin center. Notebooks and Pages in the Microsoft 365 Copilot App: Use Notebooks and Pages for collaborative work within the dedicated app. Wave 2 features are expected to ship to GCC-High in the first half of 2026. These include: GPT-5: Delivers faster, more accurate, and context-aware responses for advanced analysis and problem solving, while maintaining strict compliance within GCC-High boundaries. Image Generation: Enables users to create custom visuals from text prompts directly in chat and Microsoft 365 apps, with built-in compliance controls for secure usage and sharing. Code Interpreter: Allows secure Python code execution for data analysis, visualization, and automation, supporting advanced analytics and repetitive task automation. Researcher Agent: Provides deep research capabilities, synthesizing insights from organizational content and the web (where permitted), with source-cited, well-organized reports. Analyst Agent: Acts as a virtual data scientist, analyzing structured and unstructured data, visualizing trends, and supporting strategic decision-making. Microsoft 365 Copilot Connectors: Enable integration with third-party and line-of-business data sources, enabling secure, compliant workflows that extend Copilot’s reach beyond Microsoft 365. Copilot Search in the Microsoft 365 Copilot App: Harness Copilot Search for intelligent and context-aware information retrieval within the dedicated app. All of these features will be tailored to meet the strict security, compliance, and data residency requirements of GCC-High. For the latest roadmap and availability updates, refer to the official Microsoft 365 Roadmap and Microsoft 365 Copilot Service Description. Next steps For federal agencies in GCC-High who purchase through the GSA, significant discounts are currently available under the OneGov agreement announced in September, including the opportunity to use Microsoft 365 Copilot at no additional cost for up to 12 months with Microsoft 365 G5. Additional resources are listed below. Reach out to your account team or partner to learn more, request a demo, or get started with Microsoft 365 Copilot in GCC-High today. Resources Documentation and Admin Controls: Microsoft 365 Copilot overview Copilot Control System Overview Microsoft 365 Copilot Service Description Data, Privacy, and Security for Microsoft 365 Copilot Microsoft Purview data security and compliance protections for generative AI apps Apply principles of Zero Trust to Microsoft 365 Copilot Adoption Resources for Public Sector Customers: Copilot Readiness and Adoption Guide for Public Sector Customers Copilot Government Scenarios [1] Not all customization options are currently available in GCC-High. For up-to-date feature availability information refer to the Microsoft 365 Copilot Service Description.Microsoft 365 Champion community call | November 2025 | PM
Join our next community call on November 25, 2025, for a recap of what was announced at Microsoft Ignite 2025. Host: Tiffany Lee Moderator: Jessie Hwang 📢 NOTE: our community call format is a Teams webinar so you must register to be able to join the call when it starts: https://aka.ms/M365ChampionCallPM ⏰ 🗨️ Each call includes an open Q&A discussion section, where you'll have a chance to ask your questions about Microsoft 365. 👋 Was this forwarded to you? Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champion program members have access to the presentation resources (access link in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions.Microsoft 365 Champion community call | November 2025 | AM
Join our next community call on November 25, 2025, for a recap of what was announced at Microsoft Ignite 2025. Host: Tiffany Lee Moderator: Jessie Hwang 📢 NOTE: our community call format is a Teams webinar so you must register to be able to join the call when it starts: https://aka.ms/M365ChampionCallAM ⏰ As a reminder, the recording will be published on the Driving Adoption community on the Tech Community in about 48 hours after this call. However, only Champion program members have access to the presentation (see the link in your welcome email or the latest newsletter). If you're not a member yet, join here: https://aka.ms/BecomeAChampion. 🗨️ Each call includes an open Q&A discussion section, where you'll have a chance to ask your questions about Microsoft 365. 👋 Was this forwarded to you? Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champion program members have access to the presentation resources (access link in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions.Microsoft Excel Power User Updates | Agent Mode, Copilot Function & Formula AI
With Agent Mode, automate complex analysis, create pivot tables, and build interactive dashboards without manual setup. Streamline text analysis, formula generation, and complex calculations right inside Excel. Use the Copilot function to categorize feedback, score sentiment, or automate repetitive tasks, and leverage Formula AI to generate accurate formulas from plain language prompts. Jeremy Chapman, Microsoft 365 Director, shares how to work smarter and make faster, data-driven decisions in Microsoft Excel. No manual setup required. Auto-analyze your spreadsheets, generate KPIs, pivot tables, and charts. Check out Agent Mode in Microsoft Excel. Analyze text, categorize feedback, and score sentiment. Turn manual data tagging into instant AI-powered insights inside your spreadsheet. See how to use the =COPILOT() function. Save time and stay in flow. Generate formulas faster, understand what they do, and complete complex calculations with confidence. Take a look. QUICK LINKS: 00:00 — Excel and Microsoft 365 Copilot updates 01:24 — Agent Mode 03:55 — Copilot function 06:02 — Formula completion 07:13 — Formula AI 08:41 — Wrap up Unfamiliar with Microsoft Mechanics? As Microsoft’s official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft. Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/podcast Keep getting this insider knowledge, join us on social: Follow us on Twitter: https://twitter.com/MSFTMechanics Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/ Enjoy us on Instagram: https://www.instagram.com/msftmechanics/ Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics Video Transcript: -If you’re using Excel with Microsoft 365 at work or school, it just got better. Now within Excel, Microsoft 365 Copilot brings more powerful AI directly into your spreadsheets. First, Agent Mode brings advanced agentic AI reasoning to your open files to help you analyze, apply formulas, create visualizations, and more to reach your intended outcomes. Then the =COPILOT function is a new formula that brings AI directly into your cells. Next, Formula AI makes it easy to find and use the right formula with automatic formula completion as you start typing and even natural language formula creation so that you can just describe what you want to do without knowing the formula name, and Copilot suggests the right one. -So most of what I’ll show today does need a Microsoft 365 Copilot license. That said, if you don’t have a license, and if your work or school uses almost any version of Microsoft 365 or Office 365, you’ll find Copilot in the home ribbon and can start using Copilot Chat with Excel on the web or the updated desktop apps right now. Now these are designed so that you don’t need to leave Excel and use an AI website, or even worse, upload your work files into AI tools that might not be safe or might not be managed by your company. -So now let’s dig in deeper into the updates. So starting with Agent Mode, which brings agentic reasoning directly into your spreadsheets, it can use Excel table structures, formula syntax, dynamic arrays, PivotTables, charts, and more to create workbooks that can be updated, refreshed, and verified. Let me show you an example using Excel on the web. So here we’re running a global B2B bicycle business, and I would need to generate a financial report. I’ve already opened Agent Mode from Copilot in Excel. Now I’ll type, “Run a full analysis on this data. Find important insights for making business decisions and create charts to help visualize insights.” And Agent Mode begins reasoning through the task. And you can watch its reasoning logic as it works through all the different tasks. It’s planning workflow steps, workbook structure, creating PivotTables, building a dashboard, and working through all the pieces of the dashboard. -Now depending on the job that you give Agent Mode, it can take a few minutes to generate its response. This took a bit over three minutes in my case. When I move back to its output, you’ll see the completed reasoning steps taken in the right pane, and I can see that it’s created a new sheet called Insights Dashboard. So I’ll open that, and it looks pretty visual. And with the sheet open, I’ll go ahead and move back into the Agent Mode output on the right, and you’ll see that it’s found insights in the data. So it’s found headline KPIs for sales, profit, units, and margin. It’s found segment profitability and discount impact. It’s also looked at my customer feedback, and we’ll dig in deeper into that in a moment. And it provides a few recommendations of where to focus on for the highest profit. -So it looks like we might be granting too many discounts and that we have a few seasonal spikes as well. Then it explains how it produced everything. And moving over to the dashboard itself, you can see this is all live data with references to the source content. It’s created PivotTables that you can edit if you want to, and here’s another one. And below that there are PivotCharts showing all of its work, just like I asked for, and it’s fully interactive. So you just need to tell it what you want, and Copilot builds, then evaluates, and iterates until the outcome is generated and verified. And even though I stopped in my case after one prompt, of course, you can also continue your conversation with Copilot until it builds exactly what you want. -Next is the =COPILOT function. This is a brand-new formula that takes Copilot AI right into the individual cells of your spreadsheets. This is designed for text-based analysis, and let me show you. In this case, we’ve received written feedback about various replacement bike parts that we sell. In the past, you might read each one and then tag every comment manually with a sentiment score or a category. Let’s have Copilot do this. So using the =COPILOT with a prompt of, “Rate the sentiment of this feedback as negative or neutral or positive,” and then the corresponding cell, H2, I’ll hit enter. -And here I’m using a single prompt and cell for context in this case, but I could use more parts. And if I drag this formula down, Copilot rates each comment by sentiment, whether it’s positive, negative, or neutral, and it enters the results. And this isn’t just a one-time operation because it’s part of Excel’s calculation engine. As you can see, if I make this positive comment here negative, and I’ll add another negative word here, then commit the change, the result in the cell updates automatically. -Now, if I wanted to categorize these lines of feedback based on the feedback categories here in my spreadsheet, I can use multiple parts. So this time I’ll type =COPILOT, then, “Categorize this feedback from” with the feedback cell again, H2. In the second part, I’ll complete the thought and say, “with the best matching option only from these feedback categories,” then choose the cell range with L$2:L$7 as absolute row references. Then I’ll hit confirm. Here Copilot uses my two prompts and cross-references the context range of feedback categories to generate its output. And these all look really accurate. So you can use the =COPILOT function for common text-based analysis right inside your workbook, and because it’s an Excel function, it persists and can even be nested in other functions too. -And that’s just one formula, and there are hundreds of others in Excel where even the best power users don’t know every single one. And that’s where the new formula completion helps you choose the right formulas using the context around your data to form a recommendation. I’m in Excel on the web, and I’ll type = in a cell. Copilot analyzes the context, the headers, the nearby cells, tables, and suggests a formula. For example, if I’m calculating year-over-year growth, because the column name here is YoY%, Copilot automatically suggests = /the last year again, D7. And it even shows a preview of the result as a percentage and a natural language explanation of what the formula does. -Now this output looks really good to me, and from there, I can just drag this formula down to the rest of the cells that I want to fill in down to total assets in this case. And I’ve got the year-over-year changes as percentages everywhere. This is even great for complex formulas, dynamic arrays, and REGEX patterns. You just need to type the equal sign, and Copilot will help you figure out what to use. And if you tend to know the formulas that you do want to use, well, from Excel options, you can always opt out of formula completion and select for how long. -Now let’s get back to the basics where you might not know where to start or what formula to use. And for that, from a blank cell, you can just use formula generation with natural language to describe what you want. Copilot then uses its language understanding to help. In this case, I have another sheet with global inventory levels for my bikes and parts, and I want to find out the inventory levels for the Trailhawk and the Roadhawk bikes in Europe. All I need to do is type =. Then I see a free text field with “Generate a formula that…” But in my case, I’ll describe what I want, so I’ll say, “Calculate the total number of Trailhawk and Roadhawk bikes that are available in warehouses located in Europe,” and the model knows which cities are in that area of the globe. -Then it generates a formula using SumIfs with the columns I want in range, B for the Trailhawks and A for the cities, repeats the same for the Roadhawk in column D. Then for the A column criteria, it lists out Dublin, Berlin, London, Paris, and Madrid as cities in the same geographical area. In fact, if I select each of these cells manually, first for Dublin, then Berlin, then London, then Paris, and all the way on the bottom, the Madrid row with columns B and C, you’ll see the total is 845. And this is still a relatively simple formula, but it might not be that easy if you’re new to formulas. -Those are just a few updates for how Copilot helps make Excel more powerful, whether you’re a power user or just getting started. Try out today by clicking the Copilot button in the Excel ribbon and as you add formulas right in your spreadsheet cells. And be sure to subscribe to Microsoft Mechanics for the latest AI tech, and thanks for watching.Microsoft 365 Champion community call | September 2025 | AM
Join our next community call on September 23, 2025, to learn more about how to leverage Viva Engage for Microsoft 365 Copilot adoption. Host: Tiffany Lee Guest: James Tyer, Karuana Gatimu Moderator: Jessie Hwang 📢 NOTE: our community call format has changed to using Teams webinars to enable more dynamic discussions! Join link is still the same but you must register to be able to join the call when it starts: https://aka.ms/M365ChampionCallAM ⏰ 🗨️ Each call includes an open Q&A discussion section, where you'll have a chance to ask your questions about Microsoft 365. 👋 Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champions have access to the presentation resources (access link in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions. Note: If you are unable to watch the recording on YouTube, try watching it here.Copilot now included with Word, Excel, PowerPoint, Outlook & OneNote | Microsoft 365 & Office 365
Summarize long email threads, generate bullet-point executive summaries, create charts, and update presentations — all without leaving your familiar apps. Copilot understands your context, remembers your preferences, and helps you reuse content seamlessly across Microsoft 365. IT admins stay in control while you boost productivity. Enterprise-grade protections, Microsoft Purview, and the Copilot Control System ensure your data stays secure. Jeremy Chapman, Microsoft 365 Director, shares how with premium features like intelligent data retrieval, meeting facilitation, and specialized agents, you can automate routine tasks, generate insights, and stay in the flow without leaving your apps. Create executive summaries instantly. Copilot Chat understands your Word document context and writes for you. Check it out. Turn raw data into clear visuals. Copilot Chat knows the columns, calculations, & design you need in Excel. See it in action. Build presentations fast. Bring summaries, charts, and visuals from other apps directly into PowerPoint slides with Microsoft 365 Copilot Chat. Watch here. QUICK LINKS: 00:00 — Microsoft 365 Copilot Chat within Microsoft 365 apps 00:45 — Copilot Chat in Outlook 01:29 — Copilot Chat in Word 02:15 — Copilot Chat in Excel 02:59 — Copilot Chat in Power Point 04:58 — Security and Admin Experience 05:38 — Premium experience 06:44 — Wrap up Unfamiliar with Microsoft Mechanics? As Microsoft’s official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft. Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/podcast Keep getting this insider knowledge, join us on social: Follow us on Twitter: https://twitter.com/MSFTMechanics Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/ Enjoy us on Instagram: https://www.instagram.com/msftmechanics/ Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics Video Transcript: -If you’re currently using Microsoft 365 or Office 365 at work or at school, now for the first time, you’ll be able to experience Copilot right within the context of your work inside of Word, Excel, PowerPoint, Outlook, and OneNote, all at no extra cost, and you don’t need a Copilot add-on license. Importantly, you can use it with OpenAI’s GPT-5 model, the same AI that powers ChatGPT, without copying, pasting, or uploading your files outside of your protected work apps. And today I’ll walk you through how you can leverage these in-app experiences along with the controls available for IT. -Everything I’ll show you today, by the way, works in both the desktop and web apps. I’m going to start with Copilot in Outlook. As you can see, I have a full inbox after being away for a few days. And now, instead of working through this long email thread to figure out what it’s all about and what I need to take action on, I can just ask Copilot, “Please draft a recap of this email thread for me to share it with my launch team.” And Copilot analyzes the open thread and it generates a reply with a clear summary of major updates since I’ve been away. And it looks like the heart rate detection feature has been enhanced and is launching ahead of schedule. As a result, the leadership meeting has been moved up. And I can see that my action item is to update our slides to reflect the new feature and the revised positioning ahead of my presentation. I’m going to start in Word to begin generating the updates that I’ll need for my presentation. -So here, I’ve got a technical specifications document open for ZavaCore Fiber, I need to add to it for our meeting. Instead of switching apps or uploading files, I just open up Copilot Chat on the right side pane and it understands the context of my open document. I can let Copilot know that I prefer generated content to be concise, and Copilot will take this into account as it generates content. Now I can ask Copilot, “Write an executive summary in a bulleted list,” and Copilot authors the summary. I just need to click on this copy icon to copy it, then I can paste it under the Executive Summary heading in my document, and now my technical spec is complete. -So that was Word, now let’s move on to Excel to create a data visualization that I’ll incorporate also into my presentation. So here I’ve got a spreadsheet that’s full of satisfaction and performance metrics for our new product. On Copilot Chat, I can ask, “Generate a bar chart showing the overall satisfaction scores across regions. Use different colors for each bar.” And I didn’t need to tell Copilot which columns to use or which ones to calculate the insights from in the spreadsheet, it knows what to do. And there’s my bar chart with satisfaction scores across North, South, East, West, and Central regions. It’s exactly what I asked for, without having to leave Excel. So now that I have what I need to update my presentation, I’m going to move over to Copilot Chat in PowerPoint. -This is my deck for ZavaCore Smart Fiber, and I want to make a few updates to it based on the email thread from before and what we just did in Word and Excel. And I want to go back to those Copilot chats, so this time in the Copilot pane, I’ll open up the ellipse menu. And from here, I can view all my recent Copilot chats. Well, I’m going to choose the one from a moment ago, “Please remember that I prefer generated content in Copilot Chat to be concise.” And down within that chat session, you can see I have my bullet list of executive summary. And now I’m going to copy that and put that in the New Features Overview. And I’ll keep going, I’ll return back to the previous chat, this time the one from Excel with a bar chart that was based on our open Excel file because I want to add that to my PowerPoint as well. Well, I’ll grab that chart and I’ll place it on the left side of the slide, and now it’s looking how I want it to. I’m going to move on to slide 5 because I want to generate a new image for the slide, so I’ll go back into Copilot and I’ll select New Chat. Now I’ll ask Copilot to, “Create a high-tech image of an ECG sensor.” And that takes a moment or so to generate, but there’s my new image. Once it’s finished, I can add that to my slide. -Now I want to make sure that my presentation includes answers to the questions that we think that our audience will have. We’ve prepared a few documents with that information recently. So from Copilot Chat, I’ll just start writing, “Suggest some Q&As for this presentation,” and I’ll reference the documents I want. To do that, I just need to type the forward slash, and that then shows me all my recent documents. I’m going to choose our Spec doc, and then I’ll send my prompt, and Copilot then generates a nice list of questions and answers, and I’m ready for my presentation. -And if you’re in IT and want to ensure that your company data stays protected with the policies and controls that you’ve already put in place, the good news is, is that Copilot Chat has enterprise-grade protections like the add-on Microsoft 365 Copilot license. You can manage everything that you just saw in the apps using the Copilot Control System, including enforceable data loss prevention and information protection policies from Microsoft Purview. And Copilot Chat is pinned by default, so it becomes discoverable throughout the different app experiences. And you can also view Copilot usage in the Microsoft 365 admin center, as well as deeper insights in the Copilot Dashboard. Being able to use Copilot directly from your apps as you work not only saves you time but also keeps you in your flow. And with the premium experience available with the Microsoft 365 Copilot license, your productivity gets even better, and you can use Copilot inside a broader set of Microsoft 365 apps. -So a few of the standout capabilities include intelligent work data retrieval, where it pulls from the files in your OneDrive, your shared documents, emails, meetings, conversations, and more automatically without you needing to reference them. In other words, it works with all the work data that you have permissions to access in the Microsoft Graph and reasons over it to generate responses. And second is meeting facilitation. So if you’re using Microsoft Teams, Microsoft 365 Copilot works during meetings to facilitate discussions or catch you up on what you might have missed, take detailed notes with action items, and more. And third is specialized agents, where you can create and use agents with your data in Microsoft 365 and get access to pre-built agents from Microsoft with advanced reasoning. -The new included experiences that I showed today are a great way for everyone to start using Copilot Chat directly in Microsoft 365 apps. Try it today by clicking the Copilot button in the app ribbon to get started. Subscribe to Microsoft Mechanics for the latest AI tech, and thanks so much for watching.New collaborative agents in Microsoft 365 Copilot
Watch how these collaborative agents partner with you in real time across your everyday apps. Knowledge Agent streamlines SharePoint by auto-tagging files, retiring outdated pages, and even drafting new content so your sites stay current and searchable. Facilitator is an agent in Microsoft Teams that keeps meetings on track — managing agendas, taking notes, assigning follow-ups, and capturing decisions automatically. Agents in Teams channels summarize conversations, generate status reports, and handle routine updates so projects move forward without missed details. Agents in Viva Engage communities draft accurate, data-driven responses to questions, connecting colleagues to the right information and reducing response times. Organize and tag your SharePoint content automatically. Turn your library into a smart knowledge hub. See how to streamline SharePoint with Knowledge Agent. Keep your team aligned. Generate summaries, compare features, & automate status reports with channel agents. Check out how to use agents in Microsoft Teams channels. Run meetings efficiently. Track agendas, take notes, assign follow-ups, and stay on time. See how Facilitator can improve your meetings. QUICK LINKS: 00:00 — Collaborative agents in Microsoft 365 Copilot 01:08 — Knowledge Agent in SharePoint 02:29 — Keep SharePoint site up-to-date 03:41 — Create pages and new posts in SharePoint 04:47 — Agents in Microsoft Teams channels 06:34 — Facilitator in Microsoft Teams meetings 07:58 — Agents in Viva Engage communities 09:12 — Wrap up Link References Find out more at https://aka.ms/HumanAgentTeams Unfamiliar with Microsoft Mechanics? As Microsoft’s official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft. Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/podcast Keep getting this insider knowledge, join us on social: Follow us on Twitter: https://twitter.com/MSFTMechanics Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/ Enjoy us on Instagram: https://www.instagram.com/msftmechanics/ Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics Video Transcript: -The latest agents for Microsoft 365 Copilot users can now act as virtual members of your team. Today, I’ll show you how new collaborative agents for Microsoft 365 Copilot can work alongside you in real time. Starting with the Knowledge Agent to help you manage your sites and organize your content in SharePoint. Then Facilitator in Microsoft Teams helps you run more effective meetings, working through your agenda and driving the right actions. Followed by the agents in Teams channels, which work with your team, answering questions and helping everyone stay on top of your projects, for example, generating regular status reports. -And, finally, the agents in communities which help shorten your response times with suggested and informed responses to scale your support in Viva Engage. And all of these agents are grounded in the context of your work: the meetings you’re invited to, the conversations you’re in, and the files that you have access to. And you can use these agents directly from your work-approved app. So you don’t need to move information to external AI tools, which puts your work data at risk. Let me show you how each of these agents work and how they can help you. I’m going to start in SharePoint because collaboration isn’t just about the meetings that you’re in or your work chats, it’s also about having the right information at the right time. -Now, this SharePoint document library is a bit disorganized. There are a lot of specs and decks and roadmaps all mixed together. And that’s where Knowledge Agent comes in. It can really turn your content into an active, self-organizing knowledge base. I’ll just pull up the agent and choose Organize This Library. And that takes a moment to process. And in these new columns that you see right here, it’s tagged the files with product, the matching department, and even the material type used to manufacture the products, as mentioned within each file. Now I have the contents in this library all tagged and almost how I want it, but I still need to organize the content for how our team works with it. So, for that, I can just ask Knowledge Agent to show the files for ZavaCoreFiber and then group them by department. And as it’s working, you’ll see that it groups everything as described. And this is the exact view that I want. This saves us all the time it takes then to add metadata to our files and keep our information sorted. And with everything as intended and our groupings in place, I’ll just save the changes and I’m done. -Next, if you’ve ever owned or worked in a long-running SharePoint site, they can become out-of-date quickly with old content or broken links. And guess what? Knowledge Agent helps there too. So I’ll open up Knowledge Agent, and this time I’ll choose Improve the Site. And it gives me a few suggestions right away, like retire inactive pages, find content gaps, and fix broken links. Now, these are all things that this site can use, to be honest. So I’ll go ahead and start with retiring inactive pages. Now, there are two different inactive pages, one from 2022 and one from 2018, that probably should be retired, and I can preview them right from this card. And since this one looks out-of-date and it’s due, I’ll go ahead and retire it. -Now let’s look for content gaps. And this is a great insight because people have searched for Zava Collab and related terms 35 times in the last year, but they didn’t find any relevant results. Let’s see if we can fix that. I’ll go ahead and click Suggestion, and Knowledge Agent recommends creating a dedicated Zava Collaboration page and even has recommended content ideas for it. And that’s another area where a Knowledge Agent can help you save time by creating pages and news posts in SharePoint. Let me show you that. This time from the floating menu, I’ll choose Create a Page. For the type, I’ll pick a news post. And as a template, I’ll select Create a Newsletter. Then I just need to define a few specific items to customize my news post. So I’ll specify the subject, ZavaCore Fiber, then I’ll go ahead and add a section for upcoming launch. And from there to reference the right knowledge needed to inform the news posts, I’ll go ahead and point to a presentation that I’ve been working on with the right details in it. -Now I can create this as a private draft. And, again, we can watch everything right now as it’s being created where it drafts out the content, even finds the right images, and applies the layout to the news post. Now after I go ahead and review everything, I just need to confirm and post the news. The Knowledge Agent turns your content into a living and learning knowledge partner that you can interact with in real time. But now let’s switch gears to the Teams channel that we use to converse with each other daily. -If you’ve ever been part of a busy or active Teams channel, it’s easy to lose track of decisions and deadlines, and that’s where agents and channels act as a project-knowledgeable teammate grounded in your channel’s content. So here I’m in our Teams CoreFiber-Launch channel. A member of the team is looking for a product feature comparison, and that’s a great idea. I’ll go ahead and head over to the threaded replies and call up our agent. I’ll just @ mention CoreFiber-Launch Agent. There we go. Now I’ll ask it to compare ZavaCore Fiber features to what’s in the market for smart clothing and produce a concise summary. And it generates the summary with all the details it found with grounding information from the web and from channel conversations. -And the agents can also work autonomously too. So, for example, if you want your agent to send a project status report using information from the team, you can set it up automatically to send updates. And all you need to do is go into the Agent Settings. And, in this case, we’ve already set up the agent to send daily status report updates as well as schedule meetings. And just to show you how that works, I’ll go ahead and edit the status report settings so that, starting on September 11th, it’ll start sending weekly status reports instead of daily. Just to give you an idea then of what these different status reports look like, I’ll head over to the Status Report channel, and you can see the components with the highlights and lowlights, the current status with details on progress towards our milestones, and more. -These agents in your Teams channels are like having teammates who remember everything and also take actions on your behalf. And while we’re in Teams, let’s move on to meetings and see what Facilitator can do. So this is an in-progress meeting that was just kicked off with recording and transcription enabled, and this is Serena’s view. So in Meeting Chat, like with other agents, you can @ mention Facilitator and pull it up. Now, in this meeting there are three agenda items that need to be discussed, and Facilitator can do that with a simple prompt to track meeting progress. -Now, instantly you’ll see the agenda appears right on top of the meeting stage, and Facilitator even sets timings for each agenda item in this 10-minute meeting. And it also offers to take notes and set a timer and also answer questions. In fact, Carole asked Facilitator to choose between New York, Chicago, San Francisco, and Atlanta for a product launch based on city size and other factors. Facilitator then responds with suggestions based on the size and strengths of each city. As everyone in the meeting moves through the topics, Facilitator keeps the meeting on track and even finds action items like this one to outline a platform strategy that it can assign as a task in Planner. -Once the meeting’s finished, Facilitator generates the meeting notes as discussed and follow-up tasks. And this agent ensures that nothing falls through the cracks. Then for those broader, often company-wide level conversations happening in Viva Engage communities, agents there can also help quickly answer questions and even connect people to the resources they’re looking for. So here I’m in Viva Engage in our Product Sales Support community, and I can see that a sales team member has asked “What are the KPIs, or key performance indicators, and success metrics that we’re tracking for the ZavaCore Fiber launch?” -Let’s go ahead and look at the suggested draft response from the agent. Now, as you can see here as I scroll down, the agent’s constantly looking for unanswered questions and automatically generates and suggests informed responses. And here’s our question on KPIs and success metrics. And you can see that it’s retrieved the right information right from our launch docs and our SharePoint site from before and was able to draft an informed response. Now all I need to do is review it and approve it. And that takes a moment to add the response. And, once that’s complete, it even gets marked as verified with a blue check because I reviewed it as an expert. -These agents make community knowledge and expertise more accessible and save lots of time, whether you’re waiting for the response or authoring the response. The new agents in Microsoft 365 Copilot act as virtual teammates. They help you stay informed, organized, and efficient so you can focus on what matters. -To learn more about these and other agents, check out aka.ms/HumanAgentTeams. Subscribe to Microsoft Mechanics for the latest AI updates. And thanks so much for watching.Microsoft 365 Solutions for Faith-based Organizations
The loss of Charlie Kirk last week is a deeply tragic moment for faith-based communities who have been inspired by his leadership and vision. In times of grief, organizations often seek meaningful ways to honor such legacies and continue uplifting their missions. The Microsoft 365 platform offers a powerful foundation for faith-based organizations to build applications that support connection, outreach, and growth—for example, church management systems, volunteer coordination tools, secure prayer request platforms, community engagement apps, event scheduling, and digital resource libraries. With Microsoft 365 Copilot and related AI-driven solutions, Christian organizations can streamline communications, create safer virtual spaces, and foster collaboration, helping communities come together, heal, and move forward with renewed purpose and unity. The key question though is how to do all this in a cost-conscious manner? Many of the faith-based charitable organizations that I provide volunteer assistance for are cash-strapped as it is, and with Microsoft starting to pull back its support for 501c(3) organizations, how are others approaching this dilemma? Is there a AI community dedicated towards non-profit organizations?Upcoming September 2025 Microsoft 365 Champion Community Call
Join our next community call on September 23, 2025, to learn more about how to leverage Viva Engage for Microsoft 365 Copilot adoption. Our community calls are in the Teams webinar format, which means you must register to ensure you will be able to join the call when it starts. An on-demand recording will still be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. The calls will still start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT), and it will still end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). The registration links for both sessions are below. Once you register, you will receive an email confirmation and calendar invite with the event join link. https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM Since our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations).
