Modernized Azure Credits Redemption Unavailable Despite Official Launch
Hello Microsoft Partner Community, I would like to raise a concern regarding the transparency and regional availability of Microsoft's modernized Azure Credits redemption experience. I am a Microsoft partner registered in China and purchased Solutions Partner designation (SPD) benefits for the first time. My order was placed on September 29, 2026, and payment was completed on October 8, 2026. However, after payment, I discovered that my Partner Center account still only supports the legacy "Assign user" Azure Credits redemption method. IMPORTANT: NO BENEFITS HAVE BEEN REDEEMED OR USED. I want to emphasize the following facts: I have NOT redeemed a single benefit. I have NOT activated or used any benefit. I have NOT opened, revealed, or viewed ANY license key or product key. I have NOT assigned any Azure Credits to a user. I have NOT activated any Azure sponsorship subscription. ALL purchased benefits remain completely untouched. I intentionally stopped all redemption activities after discovering that the modernized experience was unavailable. WHY IS THIS CONCERNING? On August 3, 2026, Microsoft officially announced that the updated benefits redemption process was live, identifying "All partners" as the affected audience. Furthermore, on September 21, 2026, Microsoft Community Manager JillArmourMicrosoft stated in the Partner Benefits Forum: "Microsoft recently modernized the Azure benefits redemption experience." Both announcements were published BEFORE I purchased my SPD benefits. However, Microsoft's documentation also states that modernized Azure Credits redemption is only available in countries and regions where the rollout has been completed. Unfortunately, Microsoft has not published a clear list of supported countries or regions. As a result, partners cannot reliably determine whether the modernized experience will actually be available before making a purchase. WHY DOES THE REDEMPTION METHOD MATTER? I already operate production workloads on existing Azure subscriptions that have approved service quotas. These quotas are essential to my production environment and cannot currently be requested or obtained on newly created standard Azure subscriptions. The modernized redemption experience would allow eligible Azure Credits to be applied to an existing MCA billing profile, enabling me to use the credits with my established subscriptions. However, the legacy redemption method requires creating a separate Azure subscription that does not have access to these approved quotas. Therefore, the legacy redemption method is not a practical alternative for my existing production environment. MY QUESTIONS FOR MICROSOFT Regional availability: Which countries and regions currently support modernized Azure Credits redemption? Has the modernized redemption experience launched for partners registered in China? If not, when is it expected to become available? Official announcements: Why did Microsoft announce that the updated redemption experience was live while regional restrictions remained in place? Why is there no clear regional availability warning before purchasing SPD benefits? Existing purchase: Since I purchased my benefits after Microsoft's official announcements, can my existing purchase be converted to the modernized redemption experience? Refund and repurchase: If migration is not possible, can Microsoft approve a full refund? Again, I have NOT redeemed any benefits, activated anything, or viewed a single product key. If a refund is approved, will I be able to purchase the same SPD benefits again after modernized redemption becomes available in China, provided I still meet the qualification requirements? Will the refunded order affect any purchase frequency restrictions or future eligibility? Refund deadline: Given the limited refund request window, can Microsoft confirm how my eligibility will be handled while this issue is being investigated? MY REQUEST I understand that global feature rollouts may take place in phases. However, the availability of a paid benefit's redemption method should be clearly disclosed before purchase. I am not requesting additional benefits. I am requesting accurate information and a fair resolution. I have already contacted Microsoft Support, but I believe this issue deserves public clarification because other partners may face the same situation. Most importantly, 100% of my purchased benefits remain unused and unredeemed, and NO product or license keys have ever been viewed. I would greatly appreciate a response from a Microsoft Community Manager or Partner Center product team representative. Thank you.
End of "Legacy Gold" and the easiest way to change?
The point is that our benefits associated with purchasing the "Legacy Gold" product expire next month, and we're currently offered the following offers in the Partner Center. Is it possible to purchase both packages "Partner Success Expanded Benefits" and "Partner Success Core Benefits" at the same time, thus obtaining a combined total of 50 Microsoft 365 Business Premium licenses? To maintain business continuity, we need approximately 60 Microsoft 365 licenses. We currently have E3, but we're forced to downgrade to Business Premium. This would be a significant one-time cost if we had to purchase these licenses separately, so we'd like to take advantage of the two bundles of offers prepared for us. Is it possible? This will reduce cost demand by x2... I really hope this is possible. If not - what's other options? We need at lease 55 licences for Microsoft 365 but Expanded Package give only 35.There are no benefits to being a MS Partner
The absolute absurdity of being a Microsoft Partner is beyond insanity. Some of us have built businesses around the Microsoft Ecosystem (STUPIDLY I MUST ADD). And for what? For Microsoft to block us from our accounts and give zero explanation of the issue? As I am sure others have seen since there are posts everywhere of other people having the same issues, its mind blowing that Microsoft does nothing to assist its partners who are the ones generating them the revenue. Supporting their crappy products over and over and over again being the ones on the front lines getting beat up by their customers because of constant outages, constant issues. Back in September my account was blocked. Not one bit of an explanation. Not one email telling me why. The only thing I got was a notice saying my visual studio enterprise license was removed. Upon checking I couldn't find anything. I open a support ticket. And so far, the only thing I have been told is my account has been blocked. Yet not one person can apparently tell me why? Not one person can tell me what I need to do to fix it? Not one person can even get on the phone to assist on this. Before I lost numerous customers because of this. I was selling 30k a month in licenses. And now because my account was blocked, I have lost access to a crap ton of my development, I have lost access to any and all of the benefits. I have lost access to basically everything even though when you look at my partner center account. Every single thing still shows active / approved. Etc. My suggestion, if you are considering becoming a Microsoft Partner. DONT. SIMPLE AS THAT. The fact they can block you from doing business, block access to products and services you have paid for. And give you zero ability to fix it so you lose numerous customers and don't even tell you what happened or what needs to be done to rectify the issue. Partnering with Microsoft is the single biggest mistake I have made as a business owner. The second biggest would be that I built my development side of the business fully integrated into the MS ecosystem. Which made it so they cost me countless amounts of money and ability to even do business with my customers.Getting benefits from Solution Designation without purchase
Moving from legacy Microsoft Silver / Gold legacy benefits to new benefits is missing a lot in Azure subscription benefit. So basically I need to purchase both - Partner Success Expended Benefits AND the Solution partner designation , or just one? I need Azure us much as I can get.
URGENT - Renewing Legacy Silver/Gold Benefits
Dear community, Following August's announcement regarding the end of Legacy benefits, we would like to find out if there is any possibility to renew a legacy silver/gold benefit before our renewal window opens. As mentioned in the announcement, a partner can renew their legacy benefit until Jan. 21,2024. However, our renewal window starts on April. Therefore, as we are not capable to renew our legacy benefits, could you please advise if there is any way to renew it outside our renewal window? Probably this will be a hot questions also for other partners to know. Thank you in advance for your significant support! :) Warm regards, Nick
Gold legacy benefits renewal cost - 3x price increase
We have been a gold partner for a few years, this would be our second legacy benefits renewal on gold, but the price increased by almost three-fold, we always paid 1700$ and the cost is now $4,729. Our currency in South Africa is R18.61 against the dollar at the moment, and the cost impact on our region is severe. The cost in our currency used to be R32,000 vs now R88,017. So far as we can see it is because Microsoft aligned the pricing for Microsoft AI Cloud Partner Program (MAICPP) offers to US dollar (USD) levels across regions and the banner in PN stating "Starting December 2023, we will reconcile membership offer prices to current foreign exchange rates for USD. This reconciliation may result in different pricing for your market”. Can Microsoft consider the impact this has on certain regions?
Confused about legacy renewal / Solutions Partner benefits
Hi. According to Partner Center, our Legacy Silver Membership ran from 8/9/22 to 8/9/23. Our Solutions Partner designation is running from 8/21/23 to 8/20/24. On the Legacy Silver/Gold page, it says "Not Entrolled" and "No benefits assigned yet since you do not have active Legacy Silver or Gold Program membership yet." However - I am being told by partner support (who relies wayyyyy too heavily on AI to write their emails, btw) that as we have active legacy silver benefits, we cannot get our Solutions Partner benefits until this fall. On the Solutions Partner Designation Membership Offers, it says my renewal window is August 20 2024 - September 18 2024. Any ideas? This is extremely frustrating and support doesn't seem to understand what is going on - they have been doing webtrace / app troubleshooting. TIA.
