hardware
2 TopicsProblems Registering for the Hardware Program
I recently (a couple weeks ago) created a Microsoft Partner Center account and that account was quickly verified. I now need to register for the Hardware program so that we can sign and release drivers for our hardware. If I try to register for the Hardware Program by clicking on "Get Started" on the hardware option in the "Programs" section of the Partner Center dashboard (shown below), I get an error saying that my account is not a Microsoft Account. Not only is my account a Microsoft Account, it is the primary account associated with our Partner Center and a Global Admin for our Entra ID Tenant. I have re-tried this many times over the past 2 weeks including trying in multiple different browsers, clearing cookies, trying in a Private window, and even on a different computer that I had never previously signed in on. I get the same error every time. I tried opening a support case but it was almost immediately closed saying that my problem had been solved. It had not been solved. I have also seen suggestions to register for the program using this link:https://partner.microsoft.com/en-us/dashboard/Registration/Tenant/Hardware?step=GetStarted?step=GetStarted# If I try that, I get a completely different error. In that case, it tells me that my organization already has an account and to contact my administrator. I am the administrator. It is possible that we have an account as I registered for something similar a couple years ago. But, if so, I cannot find any way or place to log into it. Finally, I have seen comments somewhere that the Hardware Dev. Center may be down and that is why this is failing? But, I can't find any verification of that from Microsoft. At this point, this issue is completely preventing us from signing and releasing new or updated drivers for our hardware which is preventing us from making product improvements or releasing new products. Can anyone help? Thanks!