Video Freezes 10 minutes into a Teams Meeting.
I have a user that is using an external camera for Teams. She will be able join the meeting no problem. However, 10-15 minutes into the meeting, her video will freeze up. She unplugs the camera and plugs it back in, that will work for about 10-15 minutes also. Audio is fine, everyone can hear her and she can hear them. We tried different camera and a new usb extension cable. Anything else I could try?
Team freezes when sharing Revit, Indesign and Excel files.
It is a well known issue that Team sometimes freezes when sharing Revit, Indesign and Excel files. A web search gives you an insight. Describes by one of my users " The computer freezes and don’t take commands. “ However, I can hear and see the people on Teams and they can hear me but I can not click on anything or move the mouse. then after maybe a minute the computer dies” Anyone who has a work around or found a way to fix this? Clean install and reinstall dont work, neither does clearing the cache. And it also occurs in the web app. We can always use Zoom in combo with Slack, but it would be nice to have this issue resolved
all Excel file freezes when I try to save
I'm on a mac and all my issues with excel first started when I tried saving a sheet from a file that had special read/write permissions on (my document). After I copied over this sheet to a separate excel document/ blank sheet, I tried to save the new file as a new excel document. When I pressed "save as" and then "save" the entire save box turned grey and froze. It froze for an infinity amount of time and now whenever I try to save the document it freezes every time (also, it automatically does "save as" function regardless if you press command + s). I now have to force quit the document every time in order to get the frozen sheet to go away. THEN I tried opening a totally separate file (new blank docs, other spreadsheets, etc.) on excel and now NOTHING--ZERO EXCE FILES- save properly. EVERYTHING freezes when I try to save it. I went and checked for microsoft updates (because I have it set to manual check) and updated the latest versions/updates available. STILL NOTHING SAVES. What else can I do? Any help would be super appreciated.