Is anyone else's Windows 10 File History failing to update after the August/September updates?
Hi everyone,Since installing the KB5120249 update on August 11th, my Windows 10 (version 22H2) has been experiencing an issue where File History can find and run backups to my target drive (Drive D), but the last copy date and time of files remain unchanged, preventing any new or modified files from being backed up properly. The specific issues are as follows: Version and Timestamp Not Updating: The read and write functions of Drive D are working normally. Even after confirming that a file has been successfully saved, clicking the Run now button in Control Panel does not update the last backup timestamp or version time to the actual latest save time. Missing Previous Versions: In a file's Properties -> Previous Versions, modified or newly added files show past versions, but fail to display the latest update date. New versions are omitted as well, continuing to show No previous version available, which fails to reflect the latest changes. Strangely enough, the system sometimes backs up files even when they haven't been modified at all. I haven't changed anything on my end, and I haven't been able to successfully back up since the KB5122878 update on September 8th. I didn't mess with the settings; the problem occurred after the update. After the recent KB5124010 update in Windows 11, the file history can find and run backup drives, but the last copy date of the files remains unchanged, and any new files can be backed up. I suspect the problem persists after KB5101684 on July 29th. Is anyone else still experiencing this issue? On September 23rd, I contacted Microsoft Support to report this File History glitch caused by recent updates (including subsequent impacts from the KB5124010 update). Several other users had also reported the same problem. Two days later, Microsoft Support sent an email confirming that they were aware of the issue and were investigating.I want to ask Microsoft, why are there abnormal in the file history logs after these two updates?
This past month has been very frustrating for me. It's not that I like to ramble, but I've genuinely encountered problems after updating. I want to ask Microsoft: after updating my laptop and desktop to KB5101684 and KB5120249, I'm experiencing issues with file history: Files can still be backed up to the D drive normally. The "Last Backup" time in "File History" is not updating correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Content → Previous Versions". I haven't modified some folders; please change the modification dates yourself. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below.KB5124010 File History still has problems.
To the Microsoft engineering team I can confirm that File History worked perfectly prior to KB5101684, but following that update and the subsequent KB5124010 / KB5120249 updates, File History has suffered severe synchronization failures—the backup timestamp remains frozen, new and updated files fail to generate Previous Versions, and attempting to Clear Versions triggers an Element not found error; this issue has been reported by users and tech outlets globally, and Microsoft Support agent Vensky has confirmed the engineering team is actively investigating it, so I strongly urge Microsoft to release a resolution in the October 13 Security Patch—if you are experiencing this same issue, please submit a report on Feedback Hub and post your link below to help raise awareness for a speedy fix! This case has been continuously tracked through the Microsoft Technical Support Project (09/23–10/10, specialists Vensky et al.) and Feedback Hub. We hope that the Microsoft Windows Feature Engineering team will pay attention to the core bug in this backup mechanism and release a hotfix as soon as possible. This is my opinion feedback center report: https://aka.ms/AA13n2f3 https://aka.ms/AA13n22wFile History problems after installing KB5124008, KB5126052,KB5126146, KB5122878, and KB890830
This morning, I ran Windows Update on two Windows 10/11 computers, but the file history feature stopped working completely after the update. Previously, after updating KB5120249 and KB5101684, files could still be backed up to the D: drive normally. The "Last Backup" time in "File History" is not updating correctly. Newly created or saved Word documents, pictures, videos, etc., still show "No previous version available" in "Content → Previous Versions". No folders were corrected; their dates are automatically updated. After running Windows Update again today, the file history feature stopped working on both computers. The File History panel pops up but cannot be used, prompting for a hard drive connection. (The hard drive is connected and I've confirmed it can read and write.) resulting in an "InconsistentState" entry in C:\Users\User\AppData\Local\Microsoft\Windows\FileHistory\Configuration. I'm very angry. If Microsoft doesn't address this, I'll keep complaining. If anyone else has encountered the same situation, please leave a comment below. You can also check Microsoft Q&A or the Microsoft Community Hub. The five updates installed are: September 8, 2026—KB5122878 (OS Builds 19045.7725 and 19044.7725) September 8, 2026-KB5126146 Cumulative Update for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 2026-09 Security Update (KB5124008) (26200.9445) 2026-09 .NET Framework Security Update (KB5126052) Windows Malicious Software Removal Tool x64 - v5.145 (KB890830) Deleting the %LocalAppData%\Microsoft\Windows\FileHistory folder also failed. Furthermore, "File History" itself is not listed in Microsoft's "Deprecated Features List." While other backup features suggest that Microsoft has no plans to discontinue it. Microsoft is going to pretend it doesn't exist. These worked normally before the update but stopped working afterward. This is to inform other users experiencing the same problem.The File History log still has problems after the KB5126657 update.
After updating my Windows 10 22H2 desktop computer to KB5126657, I'm still having problems with the file history log. Although I successfully back up to the D drive, after editing and saving the archive, clicking the Execute Now button under Control Panel > System and Security > Archive History fails to update the last copied date and time to the actual latest save time. For newly created files (such as Word files), File Properties > Previous Versions displays: No previous versions are available. The contents of older files do not display the latest timestamp version; only the date and time of the previous version are shown. A new entity version of the file has been created without modification. When attempting to perform the Clear Versions function, the system immediately displays the error message Element not found. If you're still using Windows 10, tell me and submit your question to the feedback center.Windows 11 Insider Beta version add smarter instant captions and fixes an issue with file history
After I updated KB5124008 recently, file history was disabled, and many users reported being affected. Some netizens said they had spoken with others and confirmed that other users had encountered similar issues, but they had not yet confirmed that KB5124008 was the root cause. https://learn.microsoft.com/zh-tw/windows-insider/release-notes/experimental/preview-build-26340-9502 https://learn.microsoft.com/zh-tw/windows-insider/release-notes/beta/preview-build-26220-9492 Microsoft released version 26340.9502/26220.9492. These two URLs contain fixes for the issue where backups using [File History] unexpectedly fail and display the error message "No available disk drive found". So happy What is Windows 11 Insider Beta? When will all these features be released to everyone?There is problem with file history logging after the recent Windows updates (KB5101684 / KB5121003)
Hi everyone, This is not spam, I did not spam the site. It appeared after the update. I hope Microsoft can resolve this issue, and I also hope other users experiencing the same problem can reply to me. Please, please. Ever since the latest Windows updates (specifically around KB5101684 / KB5120249 on Windows 11 Build 26200/Windows 10 Build 19045), The File History feature is almost unusable for me; although it works, the problem only occurs after an update. Symptoms: The "Last Backup" time in File History is not updating correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Content → Previous Versions". The Correct folder's date is automatically changed. System details: OS: Windows 11 25H2 (Build 26200.9278) OS: Windows 10 22H2 (Build 19045.7663) Recent Updates Installed: KB5120998, KB5120249, KB5101684. Has anyone else experienced this issue with recent Windows updates? Currently, the only solution is to go to Control Panel → All Console Items → File History → Select Drive → Select D: drive again. After completing this step, File History will return to normal. This is a post I made. Other users who have experienced the same thing left comments below. KB5101684/KB5120249 caused File History errors, but Microsoft has not acknowledged them. | Microsoft Community Hub Welcome to comment if KB5101684 or KB5120249 caused the same File History issue. | Microsoft Community Hub I want to ask Microsoft, why are there abnormal in the file history logs after these two updates? | Microsoft Community Hub Win 10/11 file history is malfunctioning after an update why hasn't Microsoft fixed this issue yet? | Microsoft Community Hub https://learn.microsoft.com/en-nz/answers/questions/5972265/windows-11-file-history-not-updating-correctly-aft https://learn.microsoft.com/en-nz/answers/questions/5978256/win-11-25h2kb5101684-os-builds-26200-8973-and-2610 https://www.reddit.com/r/computerhelp/comments/1vituh0/comment/p6dxvs4/?context=1&screen_view_count=2&ext-referrer=DIRECT https://www.reddit.com/r/WindowsHelp/comments/1w6zlem/comment/p8bbu3j/?context=1&screen_view_count=2&ext-referrer=DIRECTBroken File History after July/August Updates (KB5101684 on Win11 25H2 / KB5120249 on Win10 22H2)
Hi everyone, I am writing to report a major regression bug with File History that was introduced in the recent Windows updates. This is happening across two entirely different machines with no settings changed, no system files modified, and no registry tweaks applied. The Issue: Windows 11 25H2 > after installing KB5101684 (July 29, 2026) Windows 10 22H2 > after installing KB5120249 (August 12, 2026) On both PCs backing up to a local drive (D:), the underlying files are actually being written to the drive, but the File History interface is completely broken: TheLast Backup time stamp in Control Panel frozen and fails to update automatically. In File Explorer, right-clicking new files > Properties> Previous Versions shows There are no previous versions available, making daily time-travel restoration impossible. Temporary Workaround: The only way to force it to sync is to go to Control Panel > File History > Select Drive, and re-select the D: drive again. This proves the backup engine works, but the automatic scheduling and catalog syncing are completely frozen by these updates. Please Help Upvote on Feedback Hub: I have already submitted this issue via the Feedback Hub but have received no official response yet. Since File History is critical for users who prefer local offline backups over OneDrive, we need to bring this to Microsoft’s attention immediately so they can patch it in the next cumulative update. If you are experiencing the same issue, please upvote my feedback link below:[Post your Feedback Hub sharing screenshot]I've tried the methods but they still don't work. I don't know what to do.
This past month has been very frustrating for me. It's not that I like to ramble, but I've genuinely encountered problems after updating. I want to ask Microsoft: after updating my laptop and desktop to KB5101684 and KB5120249, I'm experiencing issues with file history: Files can still be backed up to the D drive normally. The "Last Backup" time in "File History" is not updating correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Content → Previous Versions". I haven't modified some folders; please change the modification dates yourself. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below. I want to ask Microsoft, why are there abnormal in the file history logs after these two updates? | Microsoft Community Hub According to methods suggested by online users: Open File Explorer, navigate to C:\Users\[Your Username]\AppData\Local\Microsoft\Windows\FileHistory, and delete all contents in the Configuration folder. Next, go to Settings > System > Storage, turn off File History, and then re-add drive D as the backup destination. This method still did not work. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below.win 11 25H2 KB5101684 Preview and win 10 22H2 KB5120249 issue
Hi everyone, I’m wondering if anyone else is experiencing the same File History problems on Windows 10 or Windows 11. My laptop is running Windows 11 25H2. Before installing KB5101684, File History worked normally. After installing the update, I started noticing several strange problems: The Last backup time does not update correctly. Previous Versions still shows no new versions. Files are still being written to D:\FileHistory\..., but File History does not properly update its backup information. Folders such as Desktop and Favorites can have their modification dates changed even when I did not actually change their contents. I did not manually change File History settings, registry settings, or delete Event Viewer entries. I also experienced a similar problem on my Windows 10 22H2 desktop after installing KB5120249. So my situation is: Windows 11 25H2 → KB5101684 → File History problem Windows 10 22H2 → KB5120249 → File History problem At this point, I have to ask: Could these Windows updates have introduced a File History regression? I have already reported this to Microsoft This is the part that is really frustrating. I have already reported the problem through the Feedback Hub, and I also contacted Microsoft Support and chatted online with a support professional. I was told that the issue would be handled and looked into. But now several days have passed, and I still have not received any meaningful follow-up or explanation. So honestly, I have to ask: What exactly is Microsoft doing with this report? If Microsoft tells users that the issue will be handled, then users should at least receive some kind of follow-up. Instead, it feels like the report disappears into a black hole. I have already spent a lot of time checking File History settings, services, the backup drive, and the actual files being written to the FileHistory folder. I have also provided detailed information about when the problem started and which Windows updates were installed. At this point, simply telling users to reset File History or reselect the backup drive is not good enough. Those may be temporary workarounds, but they do not answer the fundamental question: Why did File History start behaving incorrectly after the Windows update? If File History worked correctly before the update and then started showing incorrect backup timestamps, missing Previous Versions, and other abnormal behavior afterward, Microsoft should investigate the update itself. Microsoft needs to take this seriously A backup system is not something users can afford to treat casually. If File History is still copying files into the backup folder while the File History interface and Previous Versions do not correctly reflect the actual backup state, users can easily be misled into thinking their backups are working properly when they are not. That is a serious reliability issue. Microsoft should investigate whether KB5101684 and KB5120249 introduced a regression affecting File History, including: Incorrect backup timestamps Missing Previous Versions Incorrect modification dates File History database/catalog problems Unexpected or repeated backup behavior I am not asking Microsoft to magically fix my computer without investigation. I am asking Microsoft to actually investigate the Windows update and determine whether it caused the regression. I have already used the Feedback Hub. I have already contacted Microsoft Support. I have already spoken with a support professional online. I was told that the issue would be handled. win 10/11 C:\Users\User\AppData\Local\Microsoft\Windows\FileHistory\Configuration、D:\FileHistory\User\D:\FileHistory\User\202108ACERPC\Configuration\Configuration Not destroyed But several days later, there is still no meaningful response. This is extremely frustrating. Microsoft cannot keep telling users to troubleshoot the same thing over and over again while providing no explanation of what is actually happening. If this is a Windows bug, Microsoft should acknowledge it. If it is not a Windows bug, Microsoft should explain what is causing it. What users should NOT get is silence. If other Windows 10/11 users are experiencing the same issue, please share your Windows version, KB number, when the problem started, and whether files are still being written to the FileHistory folder. The more users report the same behavior, the harder it will be to dismiss this as an isolated configuration problem. Microsoft, please stop leaving users to figure this out on their own. Investigate the problem, explain what is happening, and provide an actual fix. We need answers, not silence. The following are the problems that users and I encountered.
