Forum Discussion
KB5124010 File History still has problems.
To the Microsoft engineering team
I can confirm that File History worked perfectly prior to KB5101684, but following that update and the subsequent KB5124010 / KB5120249 updates, File History has suffered severe synchronization failures—the backup timestamp remains frozen, new and updated files fail to generate Previous Versions, and attempting to Clear Versions triggers an Element not found error; this issue has been reported by users and tech outlets globally, and Microsoft Support agent Vensky has confirmed the engineering team is actively investigating it, so I strongly urge Microsoft to release a resolution in the October 13 Security Patch—if you are experiencing this same issue, please submit a report on Feedback Hub and post your link below to help raise awareness for a speedy fix!
This case has been continuously tracked through the Microsoft Technical Support Project (09/23–10/10, specialists Vensky et al.) and Feedback Hub. We hope that the Microsoft Windows Feature Engineering team will pay attention to the core bug in this backup mechanism and release a hotfix as soon as possible.
This is my opinion feedback center report:
6 Replies
Have you found a solution to this? I can not get back verison histories prior to August 26th of this year and can not find any histories prior to October 13th
You can also write to Mayank Parmar, the editor-in-chief of Windows Latest, to share your and my questions.They will pass your question to Microsoft engineers.
If you have the same problem as me, chat with a support specialist and tell them about your issue:
https://support.microsoft.com/zh-tw/home/contact?SourceApp=smcivr1
This is my feedback hub report:
Please click around and try it. Also, you can try checking the file history. After updating from win 11 KB5124010 win 10 KB5120249 to win 11 KB5127648 win 10 KB5126657, the backup drive can be found and run in File History, but the last copy date of the files hasn't changed. If you have any problems, you can second the issue and provide feedback here. You can also tell other friends who have the same problem and ask them to second the issue on my feedback hub. Please add feedback.
