Partner Case Study | Persistent
In asset-heavy industries like manufacturing, maintenance, and on-site equipment inspection, fragmented data is a common issue. As employees across different functions feed data into multiple systems, the challenges can multiply. Disparate systems, inconsistent data formats, and siloed business units make it difficult for leaders to see the full picture, potentially leading to inefficient decisions and missed opportunities for revenue growth. This is the kind of challenge Persistent Systems was made for. As a global Microsoft Solutions Partner across every solution area and a Tier 1 Cloud Solution Provider (CSP) partner, Persistent uses their deep expertise in data modernization and engineering to break down silos, unify disparate systems, and deliver the kind of real-time insights that drive operational innovation and optimization. For one of Persistent’s customers—a market leader in industrial tank design, manufacturing, and inspection—that unified data architecture brought together multiple major business verticals. As an organization, they provide their clients with a better way to store their products; in turn, Persistent helped them discover a better way to store and unleash the power of their data. Better data storage for the energy storers With nearly 50 years in the industry and a presence around the world, the customer’s operations span manufacturing, inspection, and maintenance, and they offer a suite of products and services ranging from chemical, energy, and water tank storage to fabrication and repair. In other words, they collect a trove of data. Over the customer’s long history, though, different team members and segments of the enterprise began inputting data into different formats, models, and reporting tools. While the customer was already a Microsoft shop––relying on solutions like Microsoft Dynamics 365, Excel, and SharePoint––the siloed departments and disparate systems resulted in a patchwork of information scattered across the organization, residing in places like Microsoft Azure and Salesforce. Because of this, the team’s data pipelines were often disconnected or ran into bottlenecks that prevented team members from innovating efficiently. Leaders strove to find a way to gain a unified view of operations and use their data more effectively to, for instance, anticipate maintenance needs or respond quickly to new opportunities. And they had a concrete, ambitious goal of recovering the 10–15% of total revenue they suspected was being lost. Continue reading here Join our Fabric discussion board to stay up to date on announcements! Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new posts!Data, AI, and Opportunity: Why Microsoft Partners Should Attend the Microsoft Fabric Community Conference 2025
The Microsoft Fabric Community Conference (FabCon) is happening September 15–18, 2025, at the Austria Center in beautiful Vienna. If you're a Microsoft partner, this is a key opportunity to participate in one of the most important events in data and AI strategy. Whether you're leading solution execution or developing apps, Fabric presents a powerful unified data platform for AI transformation—and this conference is where you'll learn how to capitalize on it. Purchase a 4-day pass including our Partner Day on September 15 to learn how Microsoft partners play a central role in bringing Fabric to life for our customers, and get access to the use cases, tools, and co-sell opportunities you need to succeed. Fabric: A unified platform, built for the future Microsoft Fabric is a fully integrated data and analytics platform that brings together tools like Power BI, Azure databases, Data Factory, OneLake, and third-party apps under one umbrella. It's built to break down silos, accelerate insight, and support modern AI-driven applications—all within a single, end-to-end environment. For partners, this isn’t just a product—it’s a growth engine. Fabric enables you to expand your data offerings, connect disparate data sources, and deliver more strategic, high-impact solutions across industries. This event is your front-row seat to learn, explore, and build your Fabric advantage. Continue reading here Don't forget to follow our Fabric community discussion board for all upcoming announcements!Partner Case Study | Adastra
Rapid expansion introduces new layers of complexity for any business, especially when high customer standards remain a top priority. Between 2022 and 2024, Heritage Grocers Group did just that thanks to several strategic acquisitions. Operating in six states and specializing in catering to Hispanic communities under banners such as Los Altos Ranch Market, Cardenas Markets, El Rancho Supermercado, and Tony’s Fresh Market, the company found itself growing fast. With this growth, however, came the need for a scalable, robust way to manage and analyze vast amounts of data—one that could account for the unique purchasing preferences of diverse communities and geographic locations while maintaining high data consistency and availability. Enter Adastra, a data analytics and IT consulting company and Microsoft partner with a proven track record in analytics, business intelligence, AI, and process automation. With specializations across Data & AI, Infrastructure, and Digital & App Innovation and a 2024 Partner of the Year Award for Data & AI (Americas), Adastra was uniquely positioned to help Heritage Grocers Group overcome their data challenges. Together, they embarked on a journey to transform how the group collects, organizes, and analyzes data, leveraging cutting-edge technologies like Microsoft Fabric and Azure OpenAI Service. Maintaining high standards of quality while expanding operations To maintain high quality standards and customer satisfaction across various geographic locations and customer segments throughout the acquisition process, Heritage Grocers Group recognized the need to better understand their customer data. With each newly acquired banner came large swaths of point-of-sale (POS) data from various enterprise resource planning (ERP) systems across their portfolio—and, with each banner catering to slightly different clientele and running its own reports with no standardized models or definitions, Heritage Grocers Group recognized the need for a solution that could gather, organize, and analyze vast amounts of POS data across a wide portfolio and ultimately unify their data estate and ability to generate predictive analytics. Prabash Coswatte, Chief Operating Officer of Heritage Grocers Group, said, “Understanding the unique purchasing preferences of the Texas customer compared to those of Tony’s in Chicago is crucial. The quicker we grasp this, the better we can cater to each community’s needs.” After being introduced at an event co-hosted by Microsoft, Heritage engaged Adastra to develop a scalable solution that would effectively organize large amounts of data with high availability and consistent, high-fidelity results that could process years of historical data and scale and flex with any future changes. Adding to the complexity was the timeline—Heritage recognized that while a regular engagement of this size could take a year to 18 months, they needed to get it done in six months—and the sheer volume of data, which was in the terabytes. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories! Join us at the next FabCon Community Conference, register today!Partner Blog | Microsoft Fabric Community Conference: Partnering for success
The Microsoft Fabric Community Conference (FabCon) 2025 wrapped up earlier this month, but the momentum continues. With over 6,200 attendees—double the previous year—this year’s event brought together customers, community members, and solution and software partners for an exciting week of innovation. To dive deeper into announcements and product news, check out the Microsoft Fabric blog. We were thrilled to welcome 360 partners to our Partner Pre-Day. If you couldn’t attend, here is a look at the key opportunity ahead—and how Microsoft can help you grow with Fabric. Generative AI adoption is accelerating. According to IDC’s 2024 AI opportunity study: Top five AI trends to watch, more organizations plan to build industry-specific AI solutions in the next two years. This translates to increased investment—and big opportunities for partners. Another IDC study on partner profitability with Microsoft AI shows that for every $1 of Microsoft revenue, service-led partners earn $8.45 and software-led partners generate $10.93. Partners using Microsoft AI are seeing faster growth and stronger profitability. Simplifying AI innovation AI innovation can be complex. Whether you are building with Microsoft Azure AI Foundry, Microsoft Copilot Studio, GitHub, Microsoft Visual Studio, or Fabric, we offer integrated tools to help you deliver faster. But AI runs on data—and data quality remains a challenge. A recent MIT Technology Review Insights Report on Customizing Generative AI identified data integrity as one of the biggest barriers to AI development. Microsoft addresses this with capabilities across Fabric, Microsoft Azure Databricks, raw storage, databases, and app services. Fabric is a unified data analytics platform designed to help customers transform with AI and rethink how they manage and analyze data. Continue reading here Join the conversation in our Fabric partner community discussion boardPartner Case Study | Adastra
Heritage Grocers Group, a prominent figure in the retail sector, proudly operates across six states under the banners of Cardenas Markets, El Rancho Supermercado, Tony’s Fresh Market, and Los Altos Ranch Market. Specializing in catering to Hispanic communities, the group experienced rapid growth between 2022 and 2024, expanding its territory through strategic acquisitions. In an industry as dynamic and competitive as retail, meeting the diverse expectations of customers at each new location is paramount. “Understanding the unique purchasing preferences of the Texas customer compared to those of Tony’s in Chicago is crucial,” says Prabash Coswatte, Chief Operating Officer of Heritage Grocers Group. “The quicker we grasp this, the better we can cater to each community’s needs.” To more efficiently gather, organize, and analyze vast amounts of point-of-sale (POS) data from varied enterprise resource planning (ERP) systems across its numerous outlets, Heritage Grocers Group forged a partnership with Adastra, a renowned global IT consultancy and Microsoft partner. The companies developed a scalable, robust solution aimed at achieving data consistency, ensuring high availability, organizing the large amount of data, and creating a solid foundation for future expansion. By deploying a comprehensive data analytics and AI framework on Microsoft Fabric, Heritage Grocers Group has revolutionized its approach to data unification and analytics, demonstrating what’s possible in retail data management and customer service excellence. Continue reading here Follow our Fabric Partner discussion board to learn more about workshops and weekly engineering connection calls. Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.
