Partner Case Study | Adastra

Heritage Grocers Group, a prominent figure in the retail sector, proudly operates across six states under the banners of Cardenas Markets, El Rancho Supermercado, Tony’s Fresh Market, and Los Altos Ranch Market. Specializing in catering to Hispanic communities, the group experienced rapid growth between 2022 and 2024, expanding its territory through strategic acquisitions. In an industry as dynamic and competitive as retail, meeting the diverse expectations of customers at each new location is paramount. “Understanding the unique purchasing preferences of the Texas customer compared to those of Tony’s in Chicago is crucial,” says Prabash Coswatte, Chief Operating Officer of Heritage Grocers Group. “The quicker we grasp this, the better we can cater to each community’s needs.”

To more efficiently gather, organize, and analyze vast amounts of point-of-sale (POS) data from varied enterprise resource planning (ERP) systems across its numerous outlets, Heritage Grocers Group forged a partnership with Adastra, a renowned global IT consultancy and Microsoft partner. The companies developed a scalable, robust solution aimed at achieving data consistency, ensuring high availability, organizing the large amount of data, and creating a solid foundation for future expansion. By deploying a comprehensive data analytics and AI framework on Microsoft Fabric, Heritage Grocers Group has revolutionized its approach to data unification and analytics, demonstrating what’s possible in retail data management and customer service excellence.

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