external display
2 TopicsExternal Display Not Detected
Build: Version 10.0.19041 Build 19041 When I connect an external monitor to my laptop with HDMI cable it is unable to detect the display. The monitor and cable work with 10.0.18363 Build 18363 on another laptop. Before upgrading to this build 19041 this was working How can I fix this? ThanksSolved2.1KViews0likes2CommentsSurface Dock 2 stopped recognizing external displays
Hey everyone, I've had a Surface Pro 9 with a Surface Dock 2 for a couple of months now with 2 Dell U2723QE monitors connected via USB C. This setup was working great up until this morning where the 2 displays suddenly stopped working. After some messing around, I was able to narrow it down to an issue with the dock because if I connect the monitors to the surface directly they work fine again. I went through the suggestions on this https://support.microsoft.com/en-us/surface/troubleshoot-connecting-surface-to-an-external-display-bc8f5121-a4cb-cf0b-5770-2df7a66a3b28#articleFooterSupportBridge=contactUsBridge tried updating drivers on the graphics card and dock, doing all Windows updates and clearing the display cache, but haven't had any luck yet. It could just be a bad dock I suppose and I need to get a warranty claim setup, but it just seems strange that it happened so suddenly. If anyone has any ideas or suggestions, they'd be super appreciated. Thanks!405Views1like3Comments