Does Exchange Online have an internal search Index for people ?
Hello everyone, I'm managing users with Office 365 E3 licences. We have an hybrid Exchange Online / Exchange On-Premise architecture. My problem is the following: After I create an user with E3 licence, and after AAD Synchronisation between Azure / AD, the user is created on Azure but also the email mailbox (Exchange Online). But within the "To" input, through the Autocomplete suggestions, this user cannot be found, neither with Outlook Desktop Client nor with OWA Outlook (Web version of Otlook), even several hours later of the creation. I can use the mailbox (can login to OWA Outlook), can send / receive. So the mailbox is created correctly. I can connect to Exchange-Online via PowerShell and get all informations for the target mailbox (like others) with: Get-Recipient -Identity "email address removed for privacy reasons" And also via Get-Recipient -Anr "elon" (this gives me "Elon, Musk" as a suggestion through PowerShell). But why the autocomplete cannot suggest me this user ? Through the GAL (Global Address List) the user is visible (when I click on "To" button within Outlook Desktop Client -> Popup showing the Global Address List). But it's not suggested automatically, like others (old users). I made several hours of searches but I do not found any concluant result. My only question is: does Exchange Online infrastructure have an internal Search Index for People ? And if so, how often it's updated to include newly added users to the tenant? On what is based the autosuggestions within the inputs "To" / "CC" / "CCI". In my case (at least), the search for autosuggestions cannot be based on Global Address List / Offline Address Book from our On-Premise Exchange server, because EVEN the Web based OWA Outlook cannot find the newly created user! Thank you in advance for your precious help! Best Regards, Adam J.
EWS Autodiscover Process in Hybrid with "internal" Exchange Servers
Hi everyone, i really need help about the EWS Autodiscover process in a specific hybrid Environment. Customer is starting to use Exchange Online. For Full Hybrid configuration there is a seperate new Exchange SE with a valid certificate, NAT for IP Ranges from M365 and public available URLs for Autodiscover,EWS,... There are internal Exchange Servers which are used only for internal access. Those are the servers with all mailboxes. All URLs are configured for internal use (mail.contoso.internal) Migration is working, access to own calender is working, mailfllow is working. But there are problems to access other users calender. If a user which is migrated to Exchange Online (or via Teams) try to access another calender which is onPrem, there is no access. So i tried to use connectivity analyzer for teams integration to find out whats the problem. Result: Autodiscover resolves, connects to Hybrid and gets EWS URL as answer. But it gets the internal EWS URL from the internal Exchange Servers, not from the public available URLs which are configured at the hybrid server. I visualised the two scenarios. Number1: Thats how i thought it would work Autodiscover to autodiscover.contoso.com Hybrid answers with EWS URL: hybrid.contoso.com Connect from EXO to hybrid EWS URL Proxy to Internal Exchange Number2 : Thats what really happens Autodiscover to autodiscover.contoso.com Hybrid relays request to internal Exchange (Mailbox Server) Server answers with internal EWS URL: mail.contoso.internal Connect from EXO to internal EWS URL (which is obviously not working) So as you can see, the autodiscover process asks the internal Exchange for its EWS URLs and not as i expected the hybrid server's URLs. I always thought, the hybrid server works as a sort of proxy for every external connection from EXO. But it seems that the hybrid just relays the autodiscover request to the server which holds the mailbox. And this servers in this scenario cannot change their EWS URLs to a public resolvable FQDN. So my question is: Is this correct? Does the process always works like this or did i do anything wrong in the configuration? I hope you understand my explanation. Thanks in advance!!!Exchange Online Mailbox cannot see Unsynchronized On-Premises mailbox Free/Busy info and vice versa
Hello Everyone! I originally posted an issue on Microsoft Learn https://learn.microsoft.com/en-us/answers/questions/5651848/free-busy-not-viewable-from-on-premises-mailbox-to?comment=answer-12418292&page=1#comment-2404594 regarding Free/Busy issues with our On Premises Exchange Server which is running the latest version of Exchange SE and Exchange Online which is on our Microsoft 365 Tenant. At first, it would fail the Test-OAuthConnectivity, but that now seems to be fixed with renewing the OAuth Certificate and in addition, enabling the Dedicated Exchange Hybrid App as per https://learn.microsoft.com/en-us/exchange/hybrid-deployment/deploy-dedicated-hybrid-app . On initial deployment, we could not see Free/Busy between EXO and On-Prem Exchange but after 2 hours, it started working but only between On-Premises Synchronized to Microsoft 365 Mailboxes and EXO Mailboxes Our final problem is the viewing of Free/Busy information of On-Premises 'NON-Synchronized to Microsoft 365' mailboxes and EXO Mailboxes. Running the Free/Busy Troubleshooter on ExRCA just gives me a warning during the Determining where the target mailbox is hosted. Also using 'Test-OAuthConnectivity -Service EWS -TargetUri https://outlook.office365.com/EWS/Exchange.asmx -Mailbox<onpremnonsynchedmailbox>@domain.com -verbose | fl ' on our On-Prem EMS leads to the following error System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at Microsoft.Exchange.Monitoring.TestOAuthConnectivityHelper.SendExchangeOAuthRequest(ADUser user, String orgDomain, Uri targetUri, String& diagnosticMessage, Boolean appOnly, Boolean useCachedToken, Boolean reloadConfig) ResultType : Error Identity : Microsoft.Exchange.Security.OAuth.ValidationResultNodeId IsValid : True ObjectState : New Please advise on how we can fix this error.
