Update 9/22/2026: We have revised our plans and will not be enforcing EWS restrictions to Kiosk / Frontline licensed users. EWS access will be restricted as a part of the overall EWS deprecation timeline as mentioned in Exchange Online EWS, Your Time is Almost Up | Microsoft Community Hub
As part of our ongoing efforts to deprecate Exchange Web Services (EWS), we planned to (starting October 1, 2026), start to block EWS access for all mailboxes without license rights to EWS. This is another step in our ongoing commitment to enhance the security and control mechanisms of EWS.
The impacted licenses were expected to be:
- Exchange Online Kiosk
- Microsoft 365 and Office 365 F1
- Microsoft 365 and Office 365 F3
As stated in the Service Descriptions, these licenses do not provide access to mailboxes via EWS, but these restrictions were never enforced. With this change, EWS access for users with only these license types will be blocked.
If you wish them to use EWS, and your users are licensed with one of these noted above, you’ll need to assign a new license, one containing EWS access rights. For example, you could assign an Exchange Online Plan 1 or 2 license, or a Microsoft 365 or Office 365 E3 or E5 license.
Requests to use EWS without a suitable license would have resulted in a HTTP 403 response.
Blocking of EWS access to mailboxes without EWS license rights has now been cancelled; please continue to deprecate EWS use in your organizations.
The Exchange Team