Known issue: Customizations not saved with security baseline policy update
Overview Microsoft Intune security baselines enable organizations to create turnkey policy configurations with Microsoft's recommended settings. Intune supports two upgrade paths for your customizations: automatic migration and manual migration. Our upgrade process is explicit when a manual customization upgrade is required as documented in Configure security baseline policies in Microsoft Intune | Microsoft Learn. Issue Identified in Security Baseline Updates We’ve recently identified an issue in the security baseline update process where, during upgrades from specific versions, customizations are not automatically retained. Instead, these values are replaced with the default recommended values contained in the latest release. The impacted baselines upgrades are as follows: Security Baseline for Microsoft Edge: Version 112 to Version 128 Security Baseline for Windows 10 and later: Version 23H2 to Version 24H2 Windows 365 Security Baseline: November 2021 to Version 24H1 Microsoft Defender for Endpoint Security Baseline: Version 6 to Version 24H1 Microsoft 365 Apps for Enterprise Security Baseline: Version 2206 to Version 2306 When updating these security baselines, Intune creates a duplicate policy (without assignments) and automatically populates Microsoft’s recommended settings for the new version. These default configurations can be edited to apply customizations. However, customizations are not automatically carried over from the previous version when updating and admins will need to manually apply the customizations when creating the new profile. If your organization deploys the new policy alongside the existing one and there are conflicting settings, Intune’s conflict resolution logic will determine which setting is applied (i.e. most secure wins, merge values), or leave the existing value in place until the conflict is resolved. In the event of conflict, Intune never removes policies from the device ensuring that devices always have security policy applied. The Intune team will be delivering an update to automate migration of the impacted security baselines (and all future versions) in an upcoming release. Interim Steps to Enable Custom Configurations in your Baseline Updates When updating a policy to a newer baseline, your customizations must be recreated in the policy creation wizard. Customizations to the version 23H2 baseline are not carried over to the new policy, and the new policy will revert to Microsoft’s default recommended values for version 24H2. Note: As mentioned above and reiterated here, this update does not remove the previous policy. > Security baselines blade. Organizations can upgrade an existing baseline (mentioned above) that will duplicate the profile: The Microsoft Intune admin center showing where to update the Security baseline. Organizations can customize baselines including modifying and editing the baseline in accordance with their organization’s policies: To identify devices with conflicts between baseline updates, refer to the steps below: Navigate to: Devices > Manage devices > Configuration > Policiestab and select an existing policy. On the summary page, click View report. The View report provides detailed insights into the devices targeted by the selected configuration policy, including: Devices that have received the policy Usernames associated with those devices The check-in status and the most recent time each device/user checked in with the policy You can also select a specific device to view more detailed information. Use the filter column to apply assignment filters. For example, the Check-in status filter helps you identify devices in different states such as Success, Error, and others - indicating how the policy was applied. For more information on policies and reporting, refer to: See device configuration policies with Microsoft Intune | Microsoft Learn. For further guidance, refer to the Update a profile to the latest version in the Microsoft Learn documentation or see the section above for more details on the baseline update process. If you have any questions, leave a comment on this post or reach out to us on X @IntuneSuppTeam. Post Updates: 7/7/25: Post updated with additional details and screen captures for clarity.Microsoft Security Copilot in Intune deep dive - Part 3: Explore and act on your Intune data with AI
By: Ravi Ashok - Sr. Product Manager & Zineb Takafi - Product Manager | Microsoft Intune Microsoft Security Copilot in Intune advances the way IT admins can accelerate their day-to-day endpoint management tasks by embedding generative AI capabilities directly into your Intune workflows, transforming how IT teams plan, troubleshoot, and optimize device configurations. Now generally available, Copilot in Intune delivers insights by summarizing policies, analyzing update deployments, and assisting IT with uncovering root causes of endpoint issues based on organizations Intune data. Today, we’re thrilled to introduce an AI-first experience in the Intune admin center to allow IT admins to explore and act on Intune data with the ease of natural language. As part of our ongoing commitment to help IT teams manage endpoints more effectively, this new experience provides a new way to find data they need about their digital estate and initiate endpoint management tasks based on the results. With a library of queries and using intelligent semantic search, admins can select natural language questions across key Intune domains including devices, apps, policies, users, compliance, app configuration, and app protection and refine the question with customizable parameters. Within the Intune admin center, IT admins can go from insights to taking direct action by adding devices or users to groups for streamlined endpoint management. This release marks a significant milestone towards simplifying endpoint management and accelerating day to day tasks by enabling iterative, natural language query refinement and actionable insights with generative AI assistance to enhance operational efficiency and decision-making. Explore Intune data across your workloads The new Explorer experience with Copilot in Intune enables admins to have a consistent experience viewing details about their Intune resources. Whether they’re navigating devices (including Windows 365 cloud PCs, physical PCs, or mobile devices), apps, users, or policies, IT admins can ask custom questions in natural language about their Intune resource data. They can see and iterate on the results of those questions, and then complete management tasks in one streamlined workflow. Admins can click into individual objects in the results view and navigate to Intune resources like a device details page as they complete their work. This journey in Intune applies to many workflows including: Troubleshooting and fixing issues: Identifying and acting on a specific set of devices, users, apps, or policies to resolve an issue. Creating custom reports: Building custom data views to answer questions that typically require exporting and joining reports today. Day-to-day management tasks: As part of regular admin tasks, navigate Intune data to find specific resources and inspect them to ensure things are configured correctly. Demo In today’s cyber threat landscape, maintaining device compliance is critical to minimizing security risks and ensuring operational continuity. In this demo scenario, the Explorer experience is used to identify and act on non-compliant devices in real time. To enforce compliance, an IT admin plans to mark Windows devices as noncompliant if they haven’t installed patches in the last three months. Given the variety of Windows versions, they want to understand the impact of excluding these devices. Using Copilot, they simply ask the natural language question and get a list of impacted devices without advanced filtering of the versions for each operating system release. The functionality surfaces devices and apps that haven’t received critical patches and seamlessly add them to a remediation group. This streamlined workflow reduces time-to-action and supports proactive compliance enforcement at scale. By integrating directly with Intune policies and device groups, this capability empowers organizations to close vulnerability gaps swiftly. Demo: aka.ms/Intune/CopilotJuly2025-Demo What’s next The addition of the new Explorer experience marks a significant step forward in how organizations can harness the power of Copilot to interact with their Intune data. By enabling IT admins to quickly surface insights, identify compliance gaps, and take action directly from query results, Copilot enables IT admins to streamline their endpoint management workflows to enhance operational agility. To learn more about setup and capabilities, be sure to read our documentation: Explore your Intune data with natural language. We look forward to providing further updates as part of the Copilot in Intune blog series. Make sure to check out the previous blogs if you missed it: Microsoft Security Copilot in Intune deep dive – Part 1: Features available in public preview, and Microsoft Security Copilot in Intune - Pt. 2: Vulnerability Remediation Agent in limited preview. And to learn what a few of the Microsoft MVPs think about Copilot in Intune, feel free to get perspectives from Andrew Taylor here, Ugur Koc here, and Mattias Melkers here and here. If you have any questions or want to share how you’re using Copilot in Intune, leave a comment below or reach out to us on X @IntuneSuppTeam or @MSIntune. You can also connect with us on LinkedIn.Microsoft Security Copilot in Intune - Pt. 2: Vulnerability Remediation Agent in limited preview
By: Julia Idaewor - Product Manager 2 | Microsoft Intune The threat landscape continues to evolve rapidly, with attackers constantly advancing their techniques to exploit zero-day vulnerabilities—leaving organizations at greater risk. In 2024, more than 40,000 vulnerabilities were disclosed, marking a 38% increase from 2023. For IT and security teams, evaluating the impact of thousands of vulnerabilities and deciding which to address first is a complex and resource-intensive task. It often involves manual analysis, siloed tools, and competing priorities. Microsoft Intune is bringing the power of AI directly to IT teams with the introduction of Security Copilot agents. The new Vulnerability Remediation Agent for Security Copilot is now in limited public preview. The agent helps reduce the burden of managing an ever-growing list of vulnerabilities by leveraging rich data from Microsoft Defender Vulnerability Management to detect and prioritize vulnerabilities across managed devices. It also delivers a comprehensive Copilot-assisted impact analysis, and step-by-step remediation guidance directly in the Intune admin center along with a comprehensive list of exposed devices that can be exported for actionable responses, enabling faster, more confident action. As part of the upcoming enhanced AI experience in Intune, the agent exemplifies how Microsoft is embedding Copilot into its workflows turning raw data into actionable insights and empowering security teams to stay ahead of evolving risks. Getting started You can get the Vulnerability Remediation agent up and running in just a few steps. To set up the agent navigate to the Endpoint security in the Intune admin center, review set up details and start the agent. Microsoft Defender Vulnerability Management to surface a prioritized list of top vulnerabilities based on risk and impact. The agent delivers these insights directly to the Intune admin center, giving admins clear visibility into the most critical threats across their device estate. directly to the Intune admin center, giving admins clear visibility into the most critical threats across their device estate. The Vulnerability Remediation Agent dashboard in the Intune admin center provides a comprehensive view, including an Impact score for each suggestion, number of exposed devices, remediation status, last applied time for tracking actions, and an agent activity log for historical context. By removing silos between IT and security teams and surfacing vulnerability data and actionable insights directly in Intune, the agent helps increase transparency, streamline workflows, and boost operational efficiency across the board. The Vulnerability Remediation agent provides IT pros with actionable insights from Microsoft Defender Vulnerability Management in the form of a prioritized list of suggestions. When admins open a suggestion, they can view a comprehensive, AI-assisted vulnerability impact analysis designed to equip admins with the most critical insights needed to assess high-impact vulnerabilities and the actionable steps to take in Intune to resolve them. Each suggestion highlights the recommended action to take, the most critical vulnerabilities, presence of active exploits, step-by-step recommended remediation steps, affected systems, and organizational exposure. To streamline next steps, the agent also surfaces a comprehensive list of exposed devices, which are easily added to either new or existing Microsoft Entra device groups for remediation. After reviewing and completing the recommended steps, admins can select “Mark as applied” to instantly update the status to “Applied”. This action serves as an attestation that remediation is now completed—providing teams with traceability. The agent does not take any action on the devices, ensuring that full control remains with your IT team. Demo The Vulnerability Remediation Agent empowers IT teams to proactively strengthen their endpoint security posture. By surfacing prioritized insights and delivering clear, actionable guidance within Intune, the agent helps admins quickly assess and remediate high-impact vulnerabilities. From insight to action, it’s never been easier to stay ahead of threats while bridging the traditional gap between IT and security teams. With AI-driven support, organizations can enforce best practices, respond faster, and build resilient, future-ready endpoint security strategies. The new Vulnerability Remediation Agent with Copilot in Intune transforms how IT teams manage vulnerabilities connecting insights from Microsoft Defender directly to action in Intune. Instead of relying on manual escalations across teams, the agent continuously scans for vulnerabilities, prioritizes them based on risk, and recommends remediations aligned with Defender guidance. IT admins can now review and approve these fixes directly within Intune, streamlining the path from detection to deployment. This reduces delays, increases control, and accelerates response - empowering teams to remediate confidently and efficiently. What’s next The launch of the Vulnerability Remediation Agent in preview paves the crucial foundation for our ultimate vision: achieving end-to-end automation for the entire vulnerability remediation lifecycle—dramatically reducing risk exposure and accelerating response times. By combining Copilot-assisted guidance with device ecosystem data, this agent represents a significant leap forward in streamlining operational efficiency and transforming how organizations not only focus on high-impact vulnerabilities but also understanding the right actions to take to protect their endpoints. As we continue to innovate, our commitment is to empower organizations with the tools and insights they need to build resilient, future-ready security infrastructures. The Vulnerability Remediation Agent is currently in a limited public preview and available to only a select group of customers. To learn more about setup and capabilities, be sure to explore our documentation on the Vulnerability Remediation Agent. We look forward to providing further updates as part of the Copilot in Intune blog series. Make sure to check out the previous blog if you missed it: Microsoft Security Copilot in Intune deep dive – Part 1: Features available in public preview. If you have any questions or want to share how you’re using Copilot in Intune, leave a comment below or reach out to us on X @IntuneSuppTeam or @MSIntune. You can also connect with us on LinkedIn.
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