SharePoint Employee Directory Links to Delve Not Working Correctly
Hello, One of my clients has a simple classic SharePoint online employee directory using SharePoint people search results. When you click on a user's name in the search results, it should take you to their delve profile. However, when I click on users that have not been opened in the browser before, the frame of the delve page loads, but the content for that user does not load - it only presents a white screen where the profile should be displayed. This is also the result for the OOTB SharePoint people search results page with no customization. What's really weird: when I refresh that same delve page, the profile loads perfectly - no change in URL - just a refresh. Then, if I were to open that same users from the search results page, the delve profile loads fine, which make me think there is some weird caching behavior going on behind the scenes. The link to the user's profile on the search result page is generated as: https://tenantname-my.sharepoint.com/Person.aspx?accountname=i%3A0%23%2Ef%7Cmembership%7Cjdoe%40companyemail%2Enet The above link then opens the delve profile link, automatically formatted as: https://nam.delve.office.com/?u=6dfce679-0101-4d32-9828-f40139d1fb15&v=work This is the exact same link format that the OOTB people search results page uses, and the result is exactly the same. I've had multiple users experience the same results across multiple browsers, and I have experienced the same behavior across multiple tenants. Does anyone know if there is a way to fix this, or is a bug? Thanks! Joe
