Issues around our administratio email on school.onmiscrosoft.com
This page collects the issues (and related solutions/workarounds) linked to the administration account of the Microsoft 365 tenant http://school.onmicrosoft.com/. Context Tenant: my.name@myhttp://school.onmicrosoft.com/ Involved account: admin email address (specify which one, if needed) me and my administrator cannot access since jan 2026 Issues encountered Problem description Symptoms: my email amd my administrator email does not access the domani anymore Error message (if any): When it happens (frequency/time): no wayy to access other theachers have not this issue with the same domain Impact Who is blocked / which services are affected (Outlook, Teams, Entra ID, etc.) Urgency: Attempts already made [no way ] Password reset [ no way] Check MFA / sign-in methods [no way ] Try signing in from another browser / incognito [ ] Check Microsoft service status Next steps [ ] Collect screenshots and error codes see upper image [ ] Check sign-in logs (Entra ID) and any blocks (Conditional Access) [ ] Open a Microsoft support ticket (if needed) Notes / references Useful links: Last updated date:
Microsoft Mesh Education Licensing
Microsoft Education and Product Teams, I am writing to advocate for the inclusion of Microsoft Mesh (Immersive Spaces and Events) within the Microsoft 365 Education SKU family (A1, A3, and A5). Currently, Mesh is available across nearly every commercial license family, from Teams Essentials to E5 Enterprise, but is explicitly excluded from Education tenants. As documented in several Learn Q&A threads and service plan manifests, the MESH_IMMERSIVE_FOR_TEAMS service plan is simply not provisioned for EDU customers. The current state is one of silent exclusion, creating several critical hurdles: Pedagogical: Immersive technology is one of the most requested features for remote and hybrid learning to combat "Zoom fatigue" and increase student engagement. Education is a high-value use case for 3D immersion. Parity: Universities and K-12 institutions on A5 licenses pay for "top-tier" features but are denied the innovative tools available to a "Business Basic" user. If you are a small business on a basic plan, you have Mesh. If you are a world-class University on A5, you are blocked. This isn't a "procurable" add-on; it is a licensing eligibility wall. Implementation: Current Microsoft guidance suggests schools move to Business or Enterprise licensing to access Mesh. This is not a viable solution for institutions with thousands of users, complex compliance requirements, and student-data privacy frameworks built specifically around EDU SKUs. We aren’t asking for a discount; we are asking for eligibility. We urge the product team to: Add the Mesh Immersive service plan to the A3 and A5 EDU license entitlements. Provide a clear roadmap for when Education tenants can expect feature parity with Commercial tenants. Education should be the vanguard of immersive collaboration, not an afterthought. We would appreciate a formal update on when this licensing barrier will be removed.Minecraft Education-Hour of AI- the First Night
Hello,I'm a Greek teacher of English (TESOL).Yesterday I tried the new Challenge, Hour of AI- the First Night. Playing with my student, I kind of "studied" the detailes of this world, and I would highly recommend it to language teachers,too, not only ITs or CSs. It can be used as part of reading,speaking, listening and writing skills development, as the core of a CLIL lesson and as general students' awareness raising of how we can use AI safely,ethically and to our benefit. Please note that safely,ethically and to our benefit aren't buzz or empty words,but have the whole issues that concern teachers ,parents and other members of society.Worth trying and taking seriously.AI Agents in Free Copilot Chat.
Hi all! When Agents were first introduced into Copilot Chat for free, you used to be able to upload 20 knowledge resources. Now this has been cut back to 4 web URLS only, and each of these can only be 2 forward slashes deep - we are really struggling on using agents successfully. Based in the UK, all of the Department for Education content is more than // deep in their web. We can't upload docs from the PDF's and most other juicy web content is much deeper in the domains than 2 x // I would love to hear from other Copilot Chat Agent users in how you are working with the barriers of the free version in your setting. Paid licenses are just not an option on UK school budgets sadly. Thanks all!Hi All, I am a founder building a teaching & learning enhancement platform ( https://www.buddiz.ai),
I would like to connect with fellow educators to test our product, give feedbacks that will help refine the product. We are looking to partner with Educators in UAE, India to do some pilots, POC's, please feel free to connect me at mailto:email address removed for privacy reasons
Skype not working anymore
Good day, we are a business (https://www.walkspanishmadrid.com/) and have a Skype number to contact our clients and receive calls from them; we also had skype credit and now it seems we cant use it on Skype or Microsoft teams any suggestions on how educational companies are dealing with situations like this? Thank you
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