Teams Room "Cannot Fetch Calendar"
Good day, I have just finished setting up our Lenovo ThinkSmart Hub500. Creating the room and users account as per MS instructions is all done and Teams Room is logged in. I can start a new meeting and project but no meetings are showing up. At the top it says "Cannot Fetch Calendar". What are we doing wrong? Thanks.Polycom RealPresence Trio 8800
I'm looking at using the Polycom RealPresence Trio 8800 as a replacement for some of our smaller conference rooms. We are currently using a combined traditional conference phone with a Surface tablet with SfB connected for video and chat. It is messy and people cling to their dialtone devices. The goal would be to eliminate the surface tablet and phone for the RealPresence Trio 8800. Is anyone using these who would be willing to share their experience?Surface Hub acoustics and satellite microphone options
We are finding that we will likely need satellite microphones in our conference spaces. While the built-in microphone pickup is good in a relatively small space, we are getting complaints about audio pickup in anything bigger than a 6-8 person conference room, or in rooms with not-so-great accoustics. Has anyone tested any USB satellite microphones, or tried using a USB a/v bridge to connect Surface Hub to existing room audio systems? I've been looking at some Vaddio and Polycom options, but would prefer not to purchase until more data is available. Echo cancellation and ease of use will be key factors.
Change Language on Skype Room System v 2
I can´t find any information on how or if it is possible to change display language for the local "Skype" account on a Skype Room System. I can download a second language when I´m loged in as Admin and change the display language for that account. But I can´t seem to find a way to do it for the "Skype" local account. Do I need to reinstall my SRS and prepar my ISO with a second language like described in this articel: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/add-language-interface-packs-to-windows Will this help or will the "Skype" local account always be installed with English?Experiences with SRS/Logitech SmartDock
David Phillips asked me to share out experience with the Logitech SmartDock and SRSv2 in another thread, I thought I would start a new post to collect other people's experience. We are refurbishing our head office buildings, the first floor of the first building went live 3 weeks ago, so our experience is limited at this point. This floor has about 250 desks, and now a new collection of collaboration booths, high tables, etc. For the meeting rooms we installed :- 3 x 5 person Rooms with 46" screen, SmartDock, Logitech C930E and Senheisser ML20 Speaker 1 x 9 person Room with 65" screen SmartDock and Logitech Group 2 x 14 person room with 75" screen SmartDock, Logitech Group with extension mic, extron amp and ceiling speakers 3 x 55" Surfacehubs in a variety of different settings We bought the SmartDocks separate to the Surface Pros inside them, didn't find any issue in following the instructions to create the build, and to configure the accounts in Skype Online. We manage them in Intune, but not in OMS (too expensive!). We've configured them with E1, CloudPBX, PSTN Conferencing and a UK Domestic DialPlan. They have wired connections to our direct internet connection, not through the corporate lan, they arent domain joined. Out staffs response has been great, it's a big step up from the ugly collection of speakerphones and TVs we had before. Sound clarity is great, Video and screen sharing are very good. At the moment I would say about 40% of our meetings are using skype, and perhaps an equal number dialing into a legacy audioconferencing provider, the balance is shifting as people discover how much clearer the audio is in Skype. Having a quality solution in every bookable space makes a huge difference, we no longer need to think much about which site a user is at when booking a meeting, just find a point where people and a room are available and let them figure out where they want to be. The Logitech Dock seems pretty good, lots of screws but we don't want something that users will take to bits. Solid feeling, very good swivel function. It would perhaps have been easier with a line out option inside the cable section. There lots of cables going in/out of the dock but our installers have done a good job of making it neat and unmovable. We understand that we've bought into a very new product but its been remarkably stable. We are aware of 3 devices that reached a point where they needed a reboot as they became unresponsive (we schedule a reboot each night), this typically seems to be related to connecting local devices to the hdmi in. We've had quite a lot of difficulty getting hdmi switch boxes working reliably on the hdmi input, we wanted to provide autoswtching between hdmi and mini-dp inputs. Forcing the switch to set an appropriate Edid seems to be helping, but I'm not convinced we've totally figured it right yet. Users have raised 2 areas in the software that could be improved. 1. when dialing out to an external conference provider they cant then connect a laptop into the screen locally. 2. They would like to be able to cancel meetings that don't show up from the device, ideally we would like them to timeout like on a meeting room system. We're now just over 3 weeks away from our second floor going live, 15 SRS and 4 Shubs. I'll update back here with any new expereinces. Looking forward to seeing what happens as the SRSv2 app updates. DM me if you want any recomendations for installers in th UK.Re-Image your Surface Hub the easy way
[This is a copy of an article I wrote for my blog. you can find it over here including inline video http://www.skype4badmin.com/re-image-your-surface-hub-the-fast-and-easy-way/ ] I don't know about you, but I roll out a fair few Surface Hub devices for clients and the main issue is. Every time I pull them out of the box they are on a really old build of Windows Team. These older versions have some issues with certain scenarios and the newer builds change the look at feel of the device a little. So I always try to have the device on the latest version when commissioning a new unit for a customer. The issue was there was only two supported ways of doing this. Sign the device in to my test account online, force it to update and wait a few hours Re-image the device by "turning it off" during the boot process and forcing an online recovery (overnight) Both of these options are really frikken slow and have to be done onsite at the customers office. So our solution has been to carry some "Pre-imaged" SSD's with us to swap out when we arrive onsite. But the issue was we either needed to re-image these in our Surface Hub in the office, or use my dodgy hacked together CloneZilla server to prepare disks. So when I saw Y0av post this on his LinkedIn this morning I was really excited His post links to the first public build of the Surface Hub Recovery Tool from the Microsoft website. Download the SurfaceHub_Recovery_v1.4.137.0.msi (version number may change) file and install it on a PC with; Windows 10 1607 or better At least 10 GB free disk space on C: Some method of connecting a SATA disk that doesn't mask the drive ID, a list of tested USB to SATA cables is below. Here are the official requirements from help.txt included in the package Introduction: This tool was designed to help reimage your Surface Hub Solid State Drives (SSD) in a timely manner without calling for support or replacing the SSD itself. This will not fix physically damaged SSDs. You will need to call support if this reimaging tool does not restore your factory image. Time to download the recovery image is dependent on internet connection speeds. On an average corporate connection, it can take up to an hour to download a 10GB file. Requirements: Host computer running Windows 10 “Version 1607” or higher. Internet access USB -> SATA cable 10 GB of free disk space on the host computer SSDs shipped with Surface Hub or an SSD provided by Support as a replacement. Other SSD’s are not supported. Recommendations: High-speed Internet connection USB 3.0 or higher USB -> SATA cable Tested Make and model of cables: Startech USB312SAT3CB Rosewill RCUC16001 Ugreen 20231 Now we know we are good, we can install the tool by firing up the MSI and following the bouncing ball. Once the tool is installed, it pop up in your start menu as Microsoft Surface Hub Recovery Tool Launching the app will ask for admin rights and show a welcome screen. The Learn More link simply takes you to this PDF on how to remove and replace the SSD in the Surface Hub or you can watch the video below. Clicking on start will ask if you want to download the image for the Surface Hub. This gets stored in C:\Program Files\Microsoft Surface Hub Recovery Tool\install.wim and as Y0av reminded me, you can then just copy this WIM file between machines if you don't want to download it again. The download took me about 6 Hours on a 100mbit connection but once you have it, you have it right? Whilst you wait for that to download. Go shutdown your Surface Hub, turn off the AC power, remove the SSD and connect it to your PC/USB Adapter 30 Sec Howto here "http://www.skype4badmin.com/wp-content/uploads/2018/05/Imaging.webm" Once you have the drive connected to your PC using a supported method the tool should change from this To this; Note: The tool does do some sort of checking to see if its a Surface Hub drive, it seems to be looking specifically for a Lite-On SSD. I tried popping a generic disk in and it never showed up, so don't expect to make a fleet of spare disks to carry with you using this tool. Make sure your Surface Hub SSD is selected and hit Start. (No seriously. Make sure its the Surface Hub drive. This tool formats whatever you select, so if you don't want to lose your My Little Pony collection watch out) It gets stuck for a little while at a few different places. Don't worry, its still copying. If you really think its stuck, restarting it wont break the SSD, but it will be unusable until you re-image it. Once that's done, Pull the disk out and pop it in your Surface Hub. Then continue your build as per normal. 30 second how to here "http://www.skype4badmin.com/wp-content/uploads/2018/05/Imaging2.webm" Hope this helps. Thanks to Y0av and the Surface Hub team for making this available for us.
