Seeking Guidance on Microsoft 365 Copilot Adoption Support for an Enterprise Customer
Hi Everyone, We are a newly enrolled Microsoft partner currently working with a customer to accelerate Microsoft 365 Copilot adoption across their organization. We are exploring how we can best support the customer and would like to understand whether there are any Microsoft programs, resources, partner managers, or engagement channels available to help us collaborate with Microsoft on Copilot adoption opportunities. Could anyone advise on: The recommended Microsoft channel/team to engage for an enterprise Copilot adoption opportunity Any Microsoft programs or resources available to support customer adoption How partners can collaborate with Microsoft for customer-specific Copilot adoption support Any guidance on the appropriate Microsoft team, program, or point of contact would be greatly appreciated. Thank you!
Copilot pain points....
Guys… seriously… we need some improvements here. I’m not asking Copilot to solve quantum physics or decode alien transmissions. I’m asking a Microsoft program for help with a Microsoft program. You’d think that would be the one scenario where Copilot would shine, right? Like, “Ah yes, my home turf, allow me to demonstrate competence.” But no. I can’t even get Copilot to correctly explain how to do basic SharePoint tasks. BASIC. As in, “click the thing, then click the other thing.” Instead I get a TED Talk about SharePoint philosophy and a guided meditation on patience. And then there’s the folder comparison fiasco. I want Copilot to do something so simple it should practically be a reflex: Compare two folders on my hard drive and tell me if they’re identical. Copilot’s response? “Absolutely, I can do that!” Followed immediately by an ever‑expanding scavenger hunt of things I apparently need to do first. It’s like asking someone to hand you a screwdriver and they say, “Sure, but first you’ll need to assemble this IKEA shelving unit, install three dependencies, sacrifice a goat, and agree to a quest.” I’m glad to hear you’re merging all the copilots into one “super Copilot.” Great idea. Fantastic. But let’s be honest — I’m praying the one that survives is the personal Copilot, because Copilot 365… whew. That thing feels like it was built by a committee that communicates exclusively through interpretive dance. And don’t even get me started on the wrapper versions. Those are like Copilot wearing a Halloween costume of itself, but the costume is made of cardboard and disappointment. And by the way — I’m STILL waiting for Copilot to create an app or program that automatically files my Outlook emails into folders. This is not a moon landing. This is not a Mars rover. This is not a Nobel Prize category. This is a simple, everyday, normal-person task. Yet somehow Copilot treats it like I’ve asked it to build the next Windows release from scratch using only a spoon and positive thinking. Come on, guys. We love the vision. We love the potential. But the basics need to work before the magic tricks do.
Copilot OneDrive and Teams Integration useless for PDFs of scanned documents
Hi, I have this ubiquitous Copilot button everywhere in OneDrive, Teams, SharePoint, you name it. But Everytime I use the suggested „Summarise this file“ button of a PDF document that contains scanned pages Copilot complains that the images are very low resolution and nothing meaningful can be extracted. But when I let Copilot analyse the exact same file in the pure Copilot view everything works fine. After some lengthy conversations with Copilot it admits, that it only access the complete file when the Copilot view is used. In all other views using Copilot only works on the preview images that are created of the file when uploaded. That explains why the images to analyse are of a too low resolution to do OCR and why on some files only the first page gets processed. Why is Copilot integrated in that way? I expect Copilot to always work on the original file for any request I do. Especially when Copilot is promoted everywhere and I’m constantly nagged to get a summary or FAQ of a selected file. The way it currently works would be better removed or -better- just redirect with the selected file into Copilot view. CheersCopilot and DLP policy behaviours
Hi Copilot Brain Trust, Looking for some real-world experiences with Microsoft 365 Copilot DLP enforcement. We've implemented a DLP policy targeting the Microsoft 365 Copilot location with the action to prevent Copilot from processing content that contains our sensitivity label (restricted). The implementation is based on the following Microsoft documentation: DLP for Microsoft 365 Copilot: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about Create DLP policies for Microsoft 365 Copilot: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot Microsoft documentation states that when a DLP policy blocks Copilot processing, protected content should not be processed or used in Copilot-generated responses (although citations may still appear). However, during testing we're observing scenarios where Copilot appears to access/process provide restricted snippet with file names from content that should be protected by the DLP policy. A few questions for anyone who has implemented this in production: Have you successfully validated DLP policies preventing Copilot from summarising sensitivity-labelled content? Are there any known delays between policy deployment and enforcement? Have you observed differences between Copilot Chat and Copilot experiences within Word, Excel, or PowerPoint? Are there any prerequisites, limitations, or known issues not currently reflected in the public documentation? I'm interested to hear whether others have seen similar behaviour or have successfully validated this scenario end-to-end. Thanks in advance.NOW ON DEMAND | OneDrive Office Hours | November 2024 |
Are you ready to connect with OneDrive product makers this month? We’re gearing up for the next call. Join the OneDrive product team live each month on our monthly OneDrive Customer Office Hours to hear what's top of mind, get insights into roadmap updates, and dig into a special topic. Each call includes live Q&A where you'll have a chance to ask the OneDrive product team any question about OneDrive - The home of your files. 😎 Use this Teams link to register and join live: aka.ms/OneDriveOfficeHours. Each call is recorded and made available on demand shortly after. Our next call is Wednesday, November 20th, 2024, 8:00am - 9:00am PDT. This month's special topic: “New OneDrive Sync Updates" with Carter Green, Principal Product Manager on the Microsoft team. Our goal is to simplify the way you create and access the files you need, get the information you are looking for, and manage your tasks efficiently. We can't wait to share, listen, and engage - monthly! Anyone can join this one-hour webinar to ask us questions, share feedback, and learn more about the features we’re releasing soon and our roadmap. Note: Our monthly public calls are not an official support tool. To open support tickets, go to see Get support for Microsoft 365; distinct support for educators and education customers is available, too. Stay up to date on Microsoft OneDrive adoption on adoption.microsoft.com. Join our community to catch all news and insights from the OneDrive community blog. And follow us on Twitter: @OneDrive. Thank you for your interest in making your voice heard and taking your knowledge and depth of OneDrive to the next level. You can ask questions and provide feedback in the event Comments below and we will do our best to address what we can during the call. 😎 Register and join live: aka.ms/OneDriveOfficeHours. See you there, Rob Nunez (Product Marketing Manager – Microsoft)NOW ON DEMAND| OneDrive Office Hours | February 2025
Join the OneDrive product team live each month on our monthly OneDrive Customer Office Hours to hear what's top of mind, get insights into roadmap updates, and dig into a special topic. Each call includes live Q&A where you'll have a chance to ask the OneDrive product team any question about OneDrive - The home of your files. 😎 Use these links to: Register and join live: aka.ms/OneDriveOfficeHours. Save the calendar invite so you never miss a call-https://aka.ms/OfficeHoursCalendar Each call is recorded and made available on demand shortly after. Our next call is Wednesday, February 19th, 2025, 8:00am - 9:00am PDT. This month's special topic: "Ask Us Anything" with the OneDrive team. We are giving the full time open for your questions-and our product teams are eager to have some great conversations with you all! Our goal is to simplify the way you create and access the files you need, get the information you are looking for, and manage your tasks efficiently. We can't wait to share, listen, and engage - monthly! Anyone can join this one-hour webinar to ask us questions, share feedback, and learn more about the features we’re releasing soon and our roadmap. Note: Our monthly public calls are not an official support tool. To open support tickets, go to see Get support for Microsoft 365; distinct support for educators and education customers is available, too. Stay up to date on Microsoft OneDrive adoption on adoption.microsoft.com. Join our community to catch all news and insights from the OneDrive community blog. And follow us on Twitter: @OneDrive. Thank you for your interest in making your voice heard and taking your knowledge and depth of OneDrive to the next level. You can ask questions and provide feedback in the event Comments below and we will do our best to address what we can during the call. 😎 Register and join live: aka.ms/OneDriveOfficeHours.NOW ON DEMAND| OneDrive Office Hours | March 2025
Join the OneDrive product team live each month on our monthly OneDrive Customer Office Hours to hear what's top of mind, get insights into roadmap updates, and dig into a special topic. Each call includes live Q&A where you'll have a chance to ask the OneDrive product team any question about OneDrive - The home of your files. 😎 Use these links to: Register and join live: aka.ms/OneDriveOfficeHours. Save the calendar invite so you never miss a call-https://aka.ms/OfficeHoursCalendar Each call is recorded and made available on demand shortly after. Our next call is Wednesday, March 12th, 2025, 8:00am - 9:00am PDT. This month's special topic: "Unlicensed User Accounts" with the Trent Green. We have heard your feedback and are doing a follow up session tied to this topic. We will have our product teams on call ready to answer your questions. Our goal is to simplify the way you create and access the files you need, get the information you are looking for, and manage your tasks efficiently. We can't wait to share, listen, and engage - monthly! Anyone can join this one-hour webinar to ask us questions, share feedback, and learn more about the features we’re releasing soon and our roadmap. Note: Our monthly public calls are not an official support tool. To open support tickets, go to see Get support for Microsoft 365; distinct support for educators and education customers is available, too. Stay up to date on Microsoft OneDrive adoption on adoption.microsoft.com. Join our community to catch all news and insights from the OneDrive community blog. And follow us on Twitter: @OneDrive. Thank you for your interest in making your voice heard and taking your knowledge and depth of OneDrive to the next level. You can ask questions and provide feedback in the event Comments below and we will do our best to address what we can during the call. 😎 Register and join live: aka.ms/OneDriveOfficeHours.OneDrive Office Hours | April 2025
Join the OneDrive product team live each month on our monthly OneDrive Customer Office Hours to hear what's top of mind, get insights into roadmap updates, and dig into a special topic. Each call includes live Q&A where you'll have a chance to ask the OneDrive product team any question about OneDrive - The home of your files. New way to register and watch on-demand! We heard your feedback, and we now have a single destination for all of your Office Hours content. From registration, to watching our previous sessions, you can find it all on our new homepage: Go to : aka.ms/OneDriveOfficeHours to see upcoming session to register, and rewatch previous topics! Save the calendar invite so you never miss a call-https://aka.ms/OfficeHoursCalendar Each call is recorded and made available on demand shortly after. Get ready for our next call Our next call is Wednesday, April 16th, 2025, 8:00am - 9:00am PDT. This month's special topic: "Known Folder Move (KFM): Successful Sync Deployment" with the Kayla Ngan. We will have our product teams on call ready to answer your questions. Our goal is to simplify the way you create and access the files you need, get the information you are looking for, and manage your tasks efficiently. We can't wait to share, listen, and engage - monthly! Anyone can join this one-hour webinar to ask us questions, share feedback, and learn more about the features we’re releasing soon and our roadmap. Note: Our monthly public calls are not an official support tool. To open support tickets, go to see Get support for Microsoft 365; distinct support for educators and education customers is available, too. Stay up to date on Microsoft OneDrive adoption on adoption.microsoft.com. Join our community to catch all news and insights from the OneDrive community blog. And follow us on Twitter: @OneDrive. Thank you for your interest in making your voice heard and taking your knowledge and depth of OneDrive to the next level. You can ask questions and provide feedback in the event Comments below and we will do our best to address what we can during the call. 😎 Register and join live: aka.ms/OneDriveOfficeHours.
