contacts sync
4 TopicsShared contact list for voice calls
I work in a support role where we use Teams Voice to handle telephony. I want to setup a list of contacts for our support team, so that when a call comes in (from an external number) we can recognise who it is without each having to maintain our own contact list. This list would ideally: be shared within a specific group of people, where myself or someone else within the group can maintain membership (we don't have O365 admin permissions) automatically sync between members of the group, or be able to be exported for distributing updates Any suggestions on how to set this up? I'm not sure whether to use Teams itself, or Outlook, Sharepoint... help!Solved27KViews1like3CommentsContact sync issues with teams
Hello All, I am having a weird issue with Teams pulling down contact details. I think I narrowed it down but need help finding a solution. First it started with when we updated the phone numbers of our users they were showing up in the Teams admin console but wouldn't update on the clients. We figured out we needed to have the users sign out and back in and found that fixed the majority of issues. The remaining issues seem to be if users have a similar contact in their personal contacts in outlook it seems to cause Teams to not want to update from the O365 contact in the cloud. So several users who have been around for a while and have put contacts in their contacts in outlook are not updating. It seems it looks first to the local outlook contacts for the contact cards and stops there. So has anyone seen this issue before and figured out a way to always have the teams client pull contact cards from O365 first and not look anywhere else.28KViews0likes4CommentsContacts aren't syncing with local server users
After logging in to skype for business there are no contacts showing in the contacts bar, its empty i should sync and show all the contacts using skype for business on the local server and the specified domain, but its not, is there anything to do so theyll be previewed automatically after adding a user to the domain/local server?521Views0likes0CommentsWill the Windows 10 People App ever be good again?
The People App in Windows 8 used to be a super hub for contacts, different types of telephone numbers, postal and email addresses and other items. It was quite good initially in Windows 10 too but has now become fragmented, does not sync properly, and often fails to record relevant details from Google contacts. It seems to have lost its purpose and is now frustrating to use. It used to work seamlessly with the Windows 10 Mail and Calendar App on Windows 10 computers tablets and Windows 10 Mobile devices, AND the Outlook Mail and Calendar App on Android and iOS. It used to be possible to set it up to be the default contact manager on Android, using the Microsoft Account it was linked to as the primary default contact list. (Of course it would work with Cortana too but I understand why that feature has been retired.) I do not know if my bad experience is due to a change in Android or Lenovo because I have a Motorola phone, but since Android 9 and with Android 10 I am now having real problems keeping my contacts organised. I can no longer use my Microsoft Account contacts as my default list, and had to revert to Google, but often details I change on my phone are no longer carried across to the People App on my Windows 10 computers and tablet. There seems to be some confusion again between different departments in Microsoft developing features separately without a focus on the user experience - especially for those who do not use Microsoft 365 on their machines. I hope the People App, Mail and Calendar App and other stock apps within Windows 10 will be kept in focus with other developments in Office, Teams, Edge and so on.925Views1like0Comments