conference calls

4 Topics

Microsoft teams Audio Conferencing - Outside Clients stuck in lobby
Hello Everyone, My users are having an issue, this seems to have started on Friday, May 15th 2020. If client(s) calls in through audio(Cell phone/Landline) first and the presenter calls through audio afterwards, all client(s) is stuck in the lobby waiting room. The client(s) are not automatically placed into the room with the presenter. However, if my users call in first and have the audio room up, any clients calling after will be put into the room with the presenter. Prior to May 15th, all my users did not have this issue with their clients. On the admin side, no settings has been changed to Microsoft teams. I know on the news bulletin, Microsoft has been pushing out new updates/features to Microsoft teams. I am wondering if this some how broke the functionality??¿¿ Regards,
Hatake242
May 20, 2020 Place Microsoft Teams
4KViews
0likes
7Comments
8x8 and Polycom integration with Microsoft Teams
Hello, my company has a Polycom phone using the 8x8 Voice over IP system. In the same room is a PC using an old Logitech webcam with built-in microphone. The video quality is fine, but the microphone is terrible to the point it can't be used. My question: Is there a way we can link the 8x8 extension for the Polycom conference phone in the room, so we can use that as a microphone for the PC that's connected to Microsoft Teams? If the phone can't be linked to Teams, is there a way to dial in to a Teams meeting where it can be used? I would greatly appreciate any help I can get.
DavidLocke
Jan 26, 2022 Place Microsoft Teams
1.7KViews
0likes
1Comment
Skype for Business; conference call confusion
We have Office 365 Business Premium licences for our office workers; we also have a Webex subscription that is not meeting our needs, so I would like to give Skype a whirl. I am getting incredibly confused bouncing around from one MS page to another, trying to figure out what we need to achieve our goal. What I want: I would like a meeting initiator to send out a Skype meeting request to external customers. For the meeting initiator to call into a conference number so that we can use our conference phone in a meeting room. For customers to be able to call into the conference number or use traditional Skype audio. What I have done: Taken out a 'Meeting Room' trial subscription and assigned a licence to the initiator. Logged into the Skype for Business Admin Centre, selected 'Voice', added a geographically appropriate number and assigned it. Logged into the Skype for Business Admin Centre, selected 'Audio Conferencing', and assigned the initiator to the new number. What doesn't work: I ring the conference number and am asked for a conference ID, which I do not possess. I create a new Skype meeting and the e-mail/invite does not include a conference ID. I suspect that I may also need the 'Microsoft 365 Audio Conferencing' add-on and assign a licence to the initiator. As there is a minimum 12-month term I do not wish to subscribe unless I am sure I am correct. I am also struggling to identify the associated costs of the phone number associated with the voice bridge in the Skype for Business Admin Centre. I would very much appreciate some guidance! Russell.
Solved
Russell_Morris
Feb 13, 2020 Place Skype for Business IT Pro
1.4KViews
0likes
4Comments
Microsoft Teams rooms - issue - how to fix it/bypass it?
Hello there, After the automatic version update it writes the message below. Performed restore from restore point and disabled update - unsuccessful. Unfortunately, Microsoft does not provide earlier versions of MTR anywhere. I found one somewhere, played it, but downgrade failed (same message). The room can't be used for Teams meetings via the notebook and its peripherals. Could you please help me or have any idea? I tried everything. Does exist any site where I can download older version?? Device is using Poly Trio Pass Through funcionality. Thank you!
martasstepanik
Aug 21, 2024 Place Microsoft Teams
550Views
0likes
0Comments