Partner Case Study | CTERA
In step with Microsoft, working to unlock customer potential Headquartered in Israel and New York, with global offices worldwide, CTERA Networks Ltd strives to help organizations create a connected fabric of data to unlock its full potential. CTERA powers some of the world’s largest Fortune 500 enterprises and government agencies. Its customers are often highly distributed organizations, operating across numerous edge and core sites, including factories, hospitals, municipalities, law offices, and remote work environments with file estates ranging from hundreds of terabytes to hundreds of petabytes of data. CTERA has partnered with Microsoft since the early introduction of Microsoft Azure and today supports more than 60 customers running CTERA on Azure compute and storage infrastructure. CTERA’s Intelligent Data Platform, available for purchase through Microsoft Marketplace, delivers a software-defined global file system that intelligently caches data at distributed sites based on access frequency. It uses Azure Blob Storage as the authoritative, protected, immutable copy, and Azure Premium SSD and Azure Virtual Machines as core infrastructure components. In addition, CTERA integrates with Microsoft’s security, productivity, and AI ecosystem, including Microsoft Purview, Microsoft Sentinel, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Copilot, enabling governed data to power secure collaboration and AI-driven insights. Swift enterprise deals and 68% more marketplace listing engagement Because CTERA focuses on large enterprises and government agencies, Microsoft Marketplace significantly streamlines procurement, legal review, and vendor onboarding processes, which are often complex. Offering a solution through the marketplace enables customers with a Microsoft Azure Consumption Commitment to apply eligible purchases toward their cloud budget while benefiting from Microsoft’s established trust and account relationships. The marketplace also increases product visibility and provides valuable insight into market engagement, allowing CTERA to better support customers and refine its strategy. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!Partner Case Study | Copeland
Copeland is best known for the hardware that keeps modern life running. Its scroll compressors and HVACR technologies quietly heat and cool buildings and help protect temperature-sensitive goods in supermarkets, national retail chains, and other industries. But inside the company, a much smaller team operates with a different mandate. In Software Solutions, engineers build and run cloud platforms that monitor, control, and analyze equipment in the field. The work looks far more like a modern SaaS operation than a traditional manufacturing function. One of those platforms is Connect+, which Copeland uses to monitor and control refrigeration controllers in grocery and large-format retail environments where uptime directly affects food safety and operations. As Brian Haggard, Technical Director for Software Solutions at Copeland, puts it, Connect+ supports “the controllers that you see in big box retailers,” including “those long aisles of frozen and refrigerated food.” When Copeland became a standalone company following a divestiture from Emerson Electric, the team faced a hard deadline. Connect+ was running in Emerson’s Global Data Center, and that environment was being shut down. “The entire thing was being sunset,” Haggard explains. “We had to move.” Copeland did more than relocate infrastructure. The company used the transition to modernize Connect+ and establish an operating model built for scale, security, and reliability with Azure. The effort included migrating the Connect+ customer environment and application workloads from on-premises operations to Azure, followed by a broader Phase 2 modernization initiative known internally as Connect+ 2.0. Continue reading herePartner Blog | Veeam
Higher education institutions are under increasing pressure to safeguard the growing volumes of data required to support their teaching, learning, and research. As hybrid learning environments become more complex and cloud adoption accelerates, IT teams need a unified approach to protect data across both on‑premises systems and virtual infrastructure. Headquartered in Seattle, Washington, Veeam is a long-standing Microsoft partner that delivers data protection and recovery solutions to help organizations protect data across hybrid environments. As a Microsoft Solutions Partner for Azure, Veeam delivers solutions through the Microsoft Marketplace and holds a certified software designation, with recognition as a 2025 Microsoft Partner of the Year finalist for ISV Innovation. The company’s Microsoft‑aligned solutions support customers as they modernize infrastructure, strengthen cybersecurity postures, and prepare for future growth. That focus is why Batterjee Medical College (BMC)—a rapidly expanding private medical college in Saudi Arabia—partnered with Veeam to strengthen their data resilience strategy and ensure continuity as their operations, hybrid learning environment, and regional footprint continue to grow. Building a scalable data protection approach BMC has been undergoing significant change, working to elevate their teaching, clinical practice, and research through digital initiatives. The institution is also expanding their geographic footprint by scaling hybrid learning opportunities in the region and opening a new campus in Dubai, making BMC the first Saudi education provider to operate internationally. These initiatives placed growing pressure on the organization’s digital infrastructure, with data volumes increasing at an estimated 20% a year. As BMC extended the use of cloud services while continuing to rely on their on‑premises infrastructure, the limitations of their existing solutions became more pronounced. The IT team needed consistent protection across workloads and a future‑ready, hybrid approach that could scale without compromising service availability. “Our previous tools supported earlier phases of growth, but with expansion, we needed a unified and scalable solution,” said Nabil Alsanbi, IT Operations Director at BMC. “We were looking for more scalability and granular control of data backup and recovery. We targeted a single data resilience solution for our entire hybrid environment, which would put us in the best position to support the growing business.” Continue reading herePartner Case Study | DEFEND
Modern cloud adoption can empower organizations to deliver services efficiently, safeguard sensitive information, and withstand an increasingly complex threat landscape. Yet for public‑sector agencies, where budgets are tightly controlled and compliance obligations are high, embracing the cloud can be challenging. Maintaining security, transparency, and cost efficiency is a delicate balance: the need to move forward with modernization while proving every investment is justified and resilient. DEFEND, a New Zealand–based cybersecurity services provider, has the experience and expertise to support organizations navigating this sort of complexity. The company’s philosophy centers on partnering with clients to maximize their security investments securely, effectively, and with measurable returns. A long‑time Microsoft partner and a 2025 Microsoft Security Partner of the Year, DEFEND has been a Solutions Partner for Security since the designation launched in the program, and they were the first organization globally to earn all four Security advanced specializations. In addition to differentiating DEFEND in the market, these distinctions reflect years of technical alignment, joint workshops, and close collaboration with Microsoft engineering and partner teams. That foundation positioned DEFEND to support New Zealand's Ministry for the Environment (MfE), a central government agency working across environmental policy, national programs, and collaboration with regional and indigenous partners. Trimming tech overgrowth to strengthen and streamline security MfE sought a secure and sustainable way to modernize their cloud environment to more efficiently manage high volumes of data and wide-ranging operations. The organization operates in a landscape where information integrity and public trust carry significant weight, making resilience, transparency, and control essential components of their modernization strategy. At the same time, MfE wanted to reduce their operational overhead. With every dollar spent being rigorously scrutinized, they needed a way to pursue improvements without increasing cost or complexity. Their existing technology stack included multiple security tools and vendors, which contributed to an unnecessary operational burden and was becoming financially unsustainable. Because MfE is one of DEFEND’s longest‑standing customers, the stage was already set for deep, meaningful collaboration. The teams made a strategic decision to consolidate MfE’s security posture using Microsoft as a single vendor. “Rather than having a little bit of Microsoft here and a little bit of another vendor over there, they wanted to consolidate and leverage the Microsoft stack,” said Jono Green, Lead Microsoft Strategist at DEFEND. “Because Microsoft’s adopted Zero Trust themselves, we recognized the Microsoft capabilities aligned really well with what they wanted to do.” MfE’s existing investments in Microsoft 365 provided a strong foundation to implement that Zero Trust security—a principle that safeguards data, apps, and employees by requiring verification for each access request. DEFEND worked with MfE to outline a path to streamline their ecosystem, eliminate fragmentation, and strengthen resilience—all while remaining within budgetary constraints. Continue reading herePartner Case Study | DeepJudge
Legal work depends on precision, precedent, and the ability to apply institutional knowledge across diverse matters. For many firms, that knowledge is documented but not always easy to access or act on. DeepJudge, a Microsoft partner, is helping legal teams bridge that gap with AI-powered search and workflow tools built on Microsoft Azure. DeepJudge specializes in enterprise search and agentic AI workflows tailored for legal professionals. DeepJudge participated in Microsoft for Startups and the Pegasus Program, a selective initiative that helps high-potential partners scale through technical guidance, go-to-market support, and early access to Microsoft innovations. Today, the company’s platform is built on Microsoft Azure—including Azure OpenAI Services, Azure Kubernetes Service, and Microsoft Defender for Cloud—to promote high performance and robust data protection. Making internal knowledge accessible—and secure CMS Switzerland, a full-service law firm with more than 160 employees and a legacy spanning over 80 years, offers tailored legal solutions for businesses, investors, and private individuals. Known for its deep legal expertise and cross-border capabilities, CMS Switzerland built a strong foundation of internal knowledge—contracts, case files, templates, presentations, and precedent documents—stored across various systems and folders. While this information was historically well maintained, it wasn’t always easy for lawyers to locate and apply it consistently across cases. “Clients hire law firms for their expertise—but law firms often underestimate their breadth and depth of existing knowledge and experience,” said Stefan Brunnschweiler, Managing Partner at CMS Switzerland. The firm wanted to better surface and apply its internal expertise across teams—without disrupting existing workflows or compromising on data protection. The goal was to institutionalize internal know-how so that all employees could access and apply it confidently in their daily work. Security was a critical consideration. As part of CMS, one of the largest international law firms with over 7,200 lawyers in 92 offices across 50 countries, CMS Switzerland needed a solution that could meet strict data protection requirements while offering the flexibility and performance of modern AI tools. “Data security is our top priority,” Brunnschweiler emphasized. “The fact that Microsoft hosts our data in Switzerland and that DeepJudge, through Microsoft, also ensures high data protection convinced us.” CMS Switzerland began exploring options that could help surface internal knowledge more efficiently, reduce time spent on manual research, and support faster onboarding of new employees. The firm was looking for a solution that could meet the highest standards for security, reliability, and usability—while also aligning with the operational realities of legal work. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!Partner Case Study | Infosys
Managing student and teacher data at scale is a high-stakes challenge. Modernizing a Student Information System (SIS) that tracks daily attendance, enrollment, academic records, scheduling, and other student data requires deep technical expertise, a structured approach to cloud migration, and a strong foundation in security and governance. Infosys, a Microsoft partner for over 25 years, has long been a leader in these secure modernizations and cloud transformations. Infosys holds Solutions Partner designations spanning Data and AI, Digital and App Innovation, Infrastructure, Modern Work, and Security. As a leading adopter of GitHub Copilot and Microsoft 365 Copilot, Infosys has delivered enterprise-scale transformations. Leveraging Infosys Cobalt, a proprietary set of solutions for cloud transformation, and Infosys Topaz, an AI-first suite of offerings, Infosys has been able to support multiple large enterprises in their AI-first, cloud-first transformation journeys. With deep expertise across Microsoft Azure, GitHub Copilot, and Microsoft 365, Infosys has built a reputation for delivering scalable, secure, and cost-effective solutions. This experience and collaborative history are part of what made Infosys a 2025 Microsoft Partner of the Year for Azure – Secure Migration and Modernization. It’s also what made the company so successful when they were tapped to stabilize, modernize, and migrate the SIS for one of the largest districts in the country to Azure—creating one of the largest SIS cloud deployments for any US school district in the process. Stabilizing and scaling a strained system Each morning, teachers and students generate a massive amount of data for Infosys’s client, with 30,000 teachers taking attendance for more than half a million students. The district’s legacy SIS was creating intense traffic spikes and exposing the limits of their infrastructure. “There were 1,400-plus schools, 500,000 students,” said Sambit Mohanty, AVP Education Practice at Infosys. “You can imagine the traffic between 7:00 AM and 10:00 AM.” Originally built on a legacy Microsoft .NET framework and deployed on premises, the SIS was designed to support a vast and complex student population. But the system was not easy to scale, and it had begun to show its age, with disruptive performance issues that made it difficult for teachers to submit attendance and that caused delays when administrators tried to access student records. During school openings each semester—one of the most critical periods for any district—the instability of the SIS could present major issues. “The school opening is the biggest event for a school district,” Mohanty explained. “Everything has to be fine. You should have proper enrollment, grades should be moved to the next level, students should be scheduled, and teachers should be able to take attendance.” In addition to the suboptimal performance, the SIS was also costly and inefficient. To manage the start-of-the-year chaos, the district assembled war rooms with more than 50 experts across IT, network, and security teams trying to juggle and fix issues in real time. But they needed a partner who could support efforts to stabilize the system and modernize it for long-term scalability and security. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!Partner Case Study | SCvation
Founded in 2015, SCvation GmbH specializes in business intelligence solutions, including expertly crafted visuals for Microsoft Power BI. The small team of highly skilled and experienced professionals delivers products such as Data Slicer that help SCvation customers use Power BI to uncover data insights for making strategic decisions. SCvation helps companies across industries, from retail to public services, to optimize their business and visualize their process-specific data. Seeking to increase traffic and sales for its solutions on Microsoft Marketplace, a worldwide marketplace for line-of-business solutions, SCvation utilized Microsoft Marketplace Rewards. SCvation got expert marketing advice for improving the Data Slicer offer listing. Additionally, SCvation received press release support, including a quote from a Microsoft executive, to announce the availability of Data Slicer in Microsoft Marketplace. SCvation gained a more attractive visual design and increased the number of page visits to its offers on Marketplace. Promoting the listing on social media and through the press release also increased traffic. “Microsoft Marketplace Rewards is helping us to increase our brand awareness. Our Microsoft Marketplace listing page views have increased by up to 50 percent in the last three months!” said Christian Neuwirth, Managing Director, SCvation GmbH. Since using Marketplace Rewards, SCvation has grown the number of licenses sold for its product from a few hundred to over a thousand, for an increase of 25 percent in a few months. Reflecting on calendar year 2025 growth, Neuwirth said, “We experienced a great increase in generating leads on Microsoft Marketplace. With minimal effort, due to the collaboration with Marketplace Rewards, we were able to drive much higher levels of traffic and opportunities.” Continue reading herePartner Case study | TD SYNNEX
As a global Microsoft distributor, TD SYNNEX equips Cloud Solution Provider (CSP) partners and resellers with the tools, programs, and expertise they need to deliver solutions to market. TD SYNNEX has found that the shift to AI has sharpened customers' need not for another point product, but a practical path to adoption that’s secure, cost-aware, and repeatable. In a channel where devices, cloud, and security are often sold in silos, TD SYNNEX focuses on the connective tissue—helping partners position Microsoft as an ecosystem. The organization works across hardware and cloud motions, using Microsoft AI Cloud Partner Program offerings and partner resources to turn guidance into action through training environments, packaged enablement, and hands-on experiences that partners can take directly to their customers. That matters because many CSP resellers aren’t starting from scratch. They’re facing a Windows refresh cycle, juggling budgets, and trying to understand what “AI-ready” actually means for their environment—from endpoint capabilities to identity and security controls. TD SYNNEX helps partners translate that complexity into an offer that makes sense: modernize endpoints, secure the foundation, and adopt Microsoft AI with confidence. Partners face fragmented adoption—devices, cloud, and security aren’t connected For many CSP resellers, the challenge starts upstream when customers express strong interest in AI before they’re truly ready to adopt it. Hardware refreshes happen without a clear understanding of cloud or security implications, while cloud services are purchased without accounting for endpoint requirements, leaving partners to reconcile disconnected decisions into a workable, secure AI foundation. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!Partner Case Study | EPAM
What does it take to move from AI experimentation to enterprise-wide scale? For EPAM, the answer emerged from a year of foundational work—helping customers fix data estates, aligning stakeholders, and building repeatable engineering practices. As a Microsoft Global Systems Integrator (GSI), EPAM supports customers preparing for scalable adoption, with a focus on agentic AI and production-grade deployments. The company’s long-standing partnership with Microsoft includes 17 specializations across AI, app innovation, and data, as well as designations across all Microsoft solution areas. And the company is invested in internal enablement, deploying Microsoft 365 Copilot to more than 2,000 employees and reducing external collaboration hours by 20%. Together, their well-established credentials and internal enablement efforts position EPAM to deliver high-value engagements and accelerate innovation for enterprise customers. This expertise, partnership, and proven ability to deliver value is part of what earned EPAM the 2025 Innovate with Azure AI Platform Partner of the Year Award. Their partnership with Albert Heijn, a leading grocery retailer in the Netherlands, was an example of this award-winning work. That deployment was just one part of a broader posture as the team focuses on helping customers reimagine business processes with AI—moving beyond pilots and into production. A year of experimentation, not scale For many organizations, 2025 was a year of experimentation with generative AI—but not yet scale. EPAM saw customers across industries testing new capabilities, often in isolated pilots. “A lot of companies tried,” said Dmitry Tikhomirov, Vice President, Technology Solutions at EPAM. “Some of them failed, and very few scaled generative AI to production.” EPAM identified two key barriers to broader adoption. The first was data readiness. Many organizations lacked the infrastructure to support enterprise-grade AI. “It’s very hard to scale AI if your data is not ready for that,” Tikhomirov explained. “Building out data platforms and moving your data closer to AI models—modernizing and simplifying data—was a big trend.” The second challenge was organizational alignment. In many cases, AI initiatives were driven by technical teams without full buy-in from business stakeholders. “If you just patch part of a process with AI, you’re not necessarily accelerating the entire process,” said Tikhomirov. “Your return on investment is less tangible, in such cases.” EPAM spent the year helping customers address these foundational gaps. That included fixing data estates, navigating compliance, and aligning internal teams around shared goals. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!Partner Case Study | Cognizant
Cognizant, a 2025 Microsoft Partner of the Year award winner and global services company, is redefining enterprise transformation across industries. By democratizing AI and embedding intelligent automation, Cognizant helps organizations modernize systems, reduce costs, and accelerate growth. Their unique approach—combining deep Microsoft expertise, strategic change management, and a culture of innovation—delivers measurable results, including millions in savings, productivity boosts, and record-setting employee engagement. Organizations across industries face mounting technical debt, fragmented legacy systems, and the urgent need to consolidate onto modern, scalable platforms. Three Cognizant clients—one in healthcare, one in financial services, and one in retail—faced similar pressures. Regulatory compliance and governance added further complexity, especially in healthcare and finance. Cognizant’s clients needed a forward-looking technology roadmap to streamline operations, unlock data-driven insights, and support automation for better employee and customer experiences. Cognizant’s approach: Empowerment through Microsoft intelligent automation Using Microsoft Power Platform, Copilot agents, and robust governance frameworks, Cognizant delivers solutions that are secure, scalable, and tailored to each client’s needs. Ongoing training, upskilling, and community-building ensure sustained adoption and a strong digital culture. An essential part of that digital culture is Cognizant’s belief that innovation with AI should be accessible to employees at every level—not just technical teams. “At Cognizant, intelligent automation is more than a technology capability—it’s a strategic enabler for business transformation,” said Chakradhar Gooty Agraharam, Global Intelligent Automation Leader at Cognizant. “By combining Microsoft Power Platform, Microsoft Dynamics 365, and Copilot innovations with our deep industry expertise, we help clients accelerate automation at scale, unlock new efficiencies, and deliver measurable outcomes. Our partnership with Microsoft empowers us to lead with innovation, speed, and precision—driving hyper automation strategies that redefine what’s possible for enterprises worldwide.” For their healthcare, financial services, and retail engagements, Cognizant selected solutions that met each client's immediate needs while supporting long-term scalability. They implemented strong governance frameworks—using the Microsoft Power Platform Center of Excellence Starter Kit alongside their own methodologies—to maintain regulatory compliance and secure operations. By empowering clients to adopt Microsoft intelligent automation tools, including Copilot agents, Microsoft Power Automate, and Power Platform, Cognizant helped their clients streamline processes, unlock insights, and enhance both employee and customer experiences. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!
