calls

2 Topics

Can't make calls from CE CRM on Teams Preview
It asks you 'Would you like to call this number?' nothing happens when 'Call' is selected. We use Customer Engagement and Teams to make our calls, the team has reverted back to the previous version of Teams, the only work around is to copy the number off the CRM and paste it into Teams. Is anyone else having this issue?
ChrisNakedSolar
Jun 22, 2023 Place Microsoft Teams Public Preview & Targeted Release
752Views
0likes
2Comments
Missing Call History on New Teams
Recently we enabled the New teams to turn on, we realize it is still missing a few features, such as third party apps, but we were surprised to see the Call history gone too. Is that something that is coming in the future after its out of preview mode? We are using New Teams version 23075.1005.1963.5058. Client version 49/23031610023. Regular teams had Calls on the left tab under calendar and we could see call history and such. Hopefully this is a feature we can either turn back on or is coming soon. Thank you
Solved
Jordan_Stewart
Apr 04, 2023 Place Microsoft Teams Public Preview & Targeted Release
2.9KViews
0likes
1Comment