calls

26 Topics

Phone link says I already have the phone set-up with another app
The Phone Link on the computer is where the issues are and under Calls I have lost the ability to use the phone feature. I've followed calls troubleshooting. I removed all Bluetooth apps including unpairs. This didn't fix the issue. I've terminated, repaired, and reset then I cleared these again and uninstalled. Redownloaded it from the Microsoft store and still cannot connect. Microsoft store and Windows Updates are up to date. On the Samsung S20fe phone I've cleared Link to Windows/Link to Windows Service. The phone is all up to date Update: The issue is happening as soon as I confirm the pin with the computer and phone to connect to calls. It will then say that I have another device linked using Bluetooth. Phone info: Galaxy S20 FE 5G Model: SM-G781U One UI Version: 5.0 Android Version: 13 Computer info: HP Envy TE 01-1177c Device name DESKTOP-xxxxx Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz Installed RAM 32.0 GB (31.9 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Home Version 22H2 Installed on ‎10/‎2/‎2022 OS build 22623.1325 Experience Windows Feature Experience Pack 1000.22639.1000.0 Additional message: Please note: Microsoft Support on Twitter referred me to leave the message in the forum about the issue. Quick update: Feedback hub removes just as fast as when it is posted.
Solved
albiekOH330
Feb 22, 2023 Place Windows Insider Program
15KViews
2likes
35Comments
How to redirect calls in Teams if you are "busy on the phone"
Hi everybody, is there a possibility to set up the call forwarding in the Call Center feature to a way, that "busy" is considered "busy on the phone"(an agent actually talking to somebody) and not the status "busy in the agents calendar" for an event. This means the Agent has an calendar entry with the status "busy" but is actually free for phone calls, It's just that Teams is considering the Outlook event as a "busy" block?! Can this be circumvented somehow, so that Teams considers "busy" only "user is actually busy on the phone"? Best regards, Matthias
MatthiasP
Jun 01, 2021 Place Microsoft Teams
9.9KViews
1like
3Comments
Microsoft Teams Calls
Why can't Microsoft block incoming Team calls when you are already presenting or already in a meeting as it shows red? The call goes through no matter what on three of my devices.
Solved
marksantaro
May 06, 2021 Place Microsoft Teams
1.2KViews
1like
1Comment
Forward call to a user without phone system license
Hi community, hope you're fine. Can I ask you if it's possible to forward a Teams call (received via phone number) to another user without number and phone system license?
nc-novelt
Jan 25, 2021 Place Microsoft Teams
1.8KViews
1like
0Comments
Make a call through teams
Hello, Is there an API to make a call through teams? I would like to develop something on a web page that when you click a number it calls a teams API and dials that number. We had this functionality with our legacy PBX but I can't seem to find a way to get it working with teams. I saw you can link teams to the tel: protocol in windows 10 but this causes about 3 clicks before the call is actually placed, I was looking for something more straight forward from the end user point of view. Thank you, James
Solved
scarjaschuco
Sep 03, 2020 Place Microsoft Teams
1.4KViews
1like
2Comments
Calls during running call in teams.
Hi everyone, Is there any documentation that states how teams runs during calls? Example: Some weeks ago, when user1 tries to call user2 and user2 already is in another call, user1 received a message stating the user2 is in another call/busy. But nowadays, when user1 tries to call user2 and user2 is busy, the calls just dropped; Is it an update on teams or just a isolated case or there is something different to check? Thanks!
Solved
ecamargo
Aug 11, 2020 Place Microsoft Teams
33KViews
1like
1Comment
MS Teams API - Record Group Calls
Are there endpoints in the MS Teams API to get the stream of a group call and to be able to record them? (also including captions) Thanks in advance! Matias Creimermanm
Solved
matiascreimerman
Jul 03, 2020 Place Microsoft Teams
2.7KViews
1like
2Comments