My Personal Bookings Page is Gone
Eight (8) years ago, I opened a bookings page for my company and individual one for myself associated with my work email account. My company is still active and email has never changed. We recently went through a website change and I was on my bookings page late last month capturing service links to add in as hyperlinks on the company website. All seemed as normal. Today, however, I attempted to go to my Bookings site and my personal one is gone while my company's page still exists. The landing page for me now shows "Shared Pages" for my company and my page (apparently where I land) is as blank as the day I created it. I panicked and went to my website, clicked a hyperlink to see if it was broken, but was somewhat relieved to find that it worked. Just last month, when I went to "Bookings", it would take me to a landing page that showed images (call them buttons, links, whatever, but they were rectangles with the titles and indicated that I was the administrator) for the two pages that I had set up - one was for my entire company and one was for me only. Now, when I click on the same link I have been using for 8 years, I go to a landing page where I see only one image under a heading "Shared Pages" that is associated with my company's Bookings page but my personal page is gone. It is as if the link to Bookings takes me to what is supposed to be my personal page but everything that I had built in it is gone. And from my personal page, I can access the shared Company Page I created. All of the customizations and services that I had set up over the last 8 years on my personal page are gone yet the links to those very services still work. What is going on? How can I recover my other page? Am I going to have to start from scratch again? Does anyone realize the headache that will create when I have peppered our company website with links to different services and now may have to change all of that to make sure that I can use Bookings as I had been before? Please help!
Error Message When Clicking Link to Microsoft Bookings Page
We have a Public Microsoft Bookings page linked on our website to provide prospects with an option to schedule a call with our business development team. For the most part, this seems to be working fine. However we have been made aware that our link sometimes does not work. Is this because the end user does not have a Microsoft account? Below is an example of the screen that pops up when trying to click on the link.
Confirmation emails are showing the day prior - HELP
Hello, My company has an all-day service that spans from 12am-12am. When customers have booked the past week, their confirmation emails are showing the day prior from 6pm-6pm. For example, here is a test booking I made for 8/4. Here is the confirmation email I received. How can we fix this? It's causing so many issues with customers being confused on what day they are booked. Is anyone else having this issue?
Schedules on the booking page do not load
We have a page for scheduling appointments, and this page is not loading the available times nor is it loading the status of the attendant team. For example, when trying to select someone from the team, the status is only "loading" and the person's schedule is not available. I've already checked the settings on the service page, and they're ok. There are no errors, the timetables simply do not load.Help requested: TSV Export Leaves Staff Column Blank
When I export any Bookings page to a TSV file, the Staff column is always blank. The column is there but all the column cells are empty. This is one of the main areas where my customers want analytics without going through a manual process. Is there a known issue with blank Staff columns in Bookings exports? Are there workarounds? Has anyone solved this? Thank you!
