bookings help
18 TopicsAvailability not showing correctly for 1 meeting type
Hey everyone! I have three meeting types on my Bookings page (15 minute, 30 minute, and 1 hour). The 30 minute meeting (the most commonly used one) is no longer showing my availability correctly. It shows that I am booked up way more than I am making it difficult for people to make meetings with me without coordinating them directly. I've tried all the recommended troubleshooting. Any thoughts on what might be causing this? TIA!21Views0likes0CommentsPermissions and Reports
I feel like I can't get anything to work with Microsoft Bookings. Nobody in my organization can see the calendar I created except me. I tried adding someone as a staff member. That didn't work. I tried adding them as an administrator. That didn't work either. I tried sharing my calendar. They can now see my personal calendar but they still can't see Bookings. I tried downloading a report for them, to show them who had signed up for a Booking. I put in the date range as requested and the report came back with the columns of the report but none of the people signed up for the event or their contact information. Ultimately, I had to go in and manually create a report from the information displayed on the screen and even that was a challenge because it would hide the phone number when I tried to do a split screen on my computer. Ultimately I had to tab back and forth between Bookings and Excel to enter the information in. Anyone else having these problems? How do you resolve them? Help!35Views1like2CommentsConfirmation emails are showing the day prior - HELP
Hello, My company has an all-day service that spans from 12am-12am. When customers have booked the past week, their confirmation emails are showing the day prior from 6pm-6pm. For example, here is a test booking I made for 8/4. Here is the confirmation email I received. How can we fix this? It's causing so many issues with customers being confused on what day they are booked. Is anyone else having this issue?99Views0likes3CommentsHelp requested: TSV Export Leaves Staff Column Blank
When I export any Bookings page to a TSV file, the Staff column is always blank. The column is there but all the column cells are empty. This is one of the main areas where my customers want analytics without going through a manual process. Is there a known issue with blank Staff columns in Bookings exports? Are there workarounds? Has anyone solved this? Thank you!47Views0likes1CommentMS Bookings - Date When person Booked Appt
I need to be able to see when a person used the bookings page to book an appointment as well as the actual booked time so i can see the lag time between when a person requested an appointment and when they actually booked one for. Ive tried to connect to the exchange account using powerquery but only get the appointment date data an not the original log date. Any suggestions?41Views0likes1CommentTeam Booking Page
Hey everyone, I am trying to creating booking page for me and my colleague where both of us are available, as both of us should be attending the meeting. But bookings only take into account my calendar and not my colleagues calendar. Any info to this will be highly appreciated. Regards :)34Views0likes0CommentsBuffer time shifts start time off of top/bottom of hour
It is customary in business to have meetings start at the :00 (top) or :30 (bottom) of the hour. I am using a 30 minute meeting in bookings. However, if I include a buffer time, (5 minutes for example), then all the suggested meeting times shift to :05 and :35. This is very odd to present to clients, and essentially makes the buffer feature unusable. Is there a way to force meetings to the :00 and :30 with a buffer time? Here are some images that illustrate the issue. Image 4 shows the "glitch". Image 1: Bookings configured with no limitations: Image 2: Available meetings with the above configuration: Image 3: Booking configured with 5 minute buffer time Image 4: Available meetings with the above configuration (5 minute buffer time)42Views0likes0CommentsDelay in confirmation emails for external email addresses
A new issue has appeared this week, even though no Bookings settings have been changed. It seems that individuals booking a meeting with an external email address receive the appointment confirmation email several hours after making the reservation, whereas the email is sent instantly for those booking with their institutional email address. What explains this issue, and what are the possible solutions?34Views0likes0CommentsCustom bookings for open day
We have just set up a basic page for Microsoft bookings but I am struggling to set it up for our particular requirements. I have gone round in circles a bit so any help would be very much appreciated. Basically, we have an open day of our facility in April and I want to set up a series of days where people can book. From Tuesday to Friday, we'll have 8 slots per day. There will 4 slots available from 10:00 am - 12:30 with four staff being available and then 4 slots in the afternoon from 1:00 pm - 3:00 pm So 4 separate people can be given a tour at the same time (10:00 am) or within 10-15 mins of each other by 4 different staff. So I don't necessarily need set times every 30 mins or every hour. So ideally we'll have two start times - one at 10:00 am and one at 1:00 pm and we can take 4 people in the morning and 4 people in the afternoon. I have looked at the system and I can see you can assign staff etc but I cannot overlap the times or create 4 for the same starting time. Is there a simple way to do this? Many thanks for your help.36Views0likes0Comments