User cannot access bookings because it redirects the user to /onboarding
We are experiencing an issue where a user has an existing public Bookings page. They logged in today and it tries to walk them through the new user tutorial. They complete the tutorial, and it provides an error message. Other users in our organization are working with no issue. We are on G3 Licensing.
Bug in Bookings: One-Time Password
I found a strange bug in Bookings. When I enabled the option "Require a one-time password to create bookings" under the menu "Business page access control" and the language is set to English or Spanish, prior to being able to make the booking a modal will open which asks for a validation code, just as excepted. However, when I switch the language to German, an error is shown which states that the booking is not possible. In both cases, the e-mail with the validation code is sent.
Bookings page deleted and issues since new year
We've been using bookings for almost a year now to allow candidates to select their interview time from a specific pre-defined list of options. Instead of creating a service from scratch, we usually just amend an existing one for a new role. However, when we logged in in January after the Christmas break, our bookings page (and all previous services) had disappeared and it asked us to set up a new one. Trying to access the old one through links on old invites / notifications didn't work - the page was gone. We have now set up a new bookings page, but continue to have major issues. We have previously used the 'custom availability' option to set up specific interview slots (e.g. when we are only interviewing in the afternoon). However, this is now overridden by the availability of the assigned staff member which is a shared inbox so appointments are offered outside of the availability hours set in the service. We have also had an issue whereby the interview slots display correctly until the first person books in, after which all of the other options either change or disappear. As there is no overlap, this should not happen and did not happen in the past. This is making Bookings unusable for us, any ideas on a fix would be much appreciated!
Microsoft Bookings continues to say loading staff
See the screenshot below. In the bookings form created, when customers try to create a booking, it always says loading next to the staff member's name. It doesn't ever go away, and it doesn't seem to affect functionality but it does look unprofessional. Can someone provide advice.Wrong date in all created appointments
When in Calendar view, if I click on an already created appointment to edit it, the start and end date of the appointment is always August 31, even if the appointment is set on a different date. This behavior started today, and it's happening in different browsers and operating systems.
"Deleted Service" tag appearing with service on wrong calendar with new booking
Hi, I use 2 calendars to keep track of our 2 categories of kits that are rented out. When I create a new booking for 1 kit, all seems normal until I try to find the booking after it has been confirmed. It is showing up on my second calendar with the tag "deleted service". It is supposed to be on the first calendar and has nothing to do with the second. I do not know why it would be there and as "deleted" and nothing is on the intended calendar... Any help is appreciated.Can't create new or clone existing booking calendar pages
I am no longer able to create new booking pages or clone existing pages. Is this an Azure permissions error? I have tried: Incognito browser Different browsers (chrome and edge) Admin account Turning off and turning on booking app in microsoft admin portal Checked the policies and settings within azure https://learn.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide#allow-only-selected-users-to-create-bookings-calendarsEmail notifications in Bookings - not sending to the business email
My gmail account has been the business email linked to our Bookings account. Up until 11/20-ish, I was receiving regular emails for any new appointments scheduled or changes made to appointments. But after that, I haven't received anything in my email. I have checked spam and trash, both aren't receiving the emails. I also tried changing the business email to my microsoft email, and am still not receiving notifications there. Each of our services have "notify the business via email when a booking is created or changed" checked. Any assistance in this would be extremely helpful. Thank you!
