There is a problem with file history logging after the recent Windows update (KB5101684 / KB5121003)
Hello, I would like to inquire whether other Windows 10/11 users have encountered the same "File History" issue, and I also hope that the Microsoft technical team can seriously investigate this problem. Using Windows 11 25H2//Windows 10 22H2. File history worked correctly before installing KB5101684/KB5120249. In "Control Panel → All Console Items → File History", the "Last Backup" time was updated correctly whenever a file was successfully backed up to the D: drive. However, after installing KB5101684/KB5121003, the following issues arose: Files can still be backed up to the D: drive normally. The "Last Backup" time in "File History" cannot be updated correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Properties → Previous Versions." There is no folder to edit; its date is changed automatically. Even more worryingly, my Windows 10 22H2 desktop PC also started experiencing similar file history synchronization issues after installing KB5120249 on August 12, 2026. Before the update, I never deleted system folders, login files, or messed with settings. I never... In other words: Windows 11 25H2 → KB5101684 → File History Issue Windows 10 22H2 → KB5120249 → File History Issue System Details: Operating System: Windows 11 25H2 / Windows 10 22H2 (Build 26200.9278 / 19045.7663) Recently Installed Updates: KB5120998, KB5121003, KB5101684 Installation Date: July 29, 2026 KB5101684 August 13, 2026 KB5121003 I contacted customer service via live agent, copying the link to my post on Microsoft Community Hub and comments from other users with the same issue. They said they would review the case and include me in the list of users with the same problem. Has anyone else experienced this issue with recent Windows updates? Currently, the only solution is to go to Control Panel → All Console Items → File History → Select Drive → Select D: drive again. After completing this step, File History will return to normal. KB5101684/KB5120249 caused File History errors, but Microsoft has not acknowledged them. | Microsoft Community Hub Welcome to comment if KB5101684 or KB5120249 caused the same File History issue. | Microsoft Community Hub I want to ask Microsoft, why are there abnormal in the file history logs after these two updates? | Microsoft Community Hub Win 10/11 file history is malfunctioning after an update why hasn't Microsoft fixed this issue yet? | Microsoft Community Hub https://learn.microsoft.com/en-nz/answers/questions/5972265/windows-11-file-history-not-updating-correctly-aft https://learn.microsoft.com/en-nz/answers/questions/5978256/win-11-25h2kb5101684-os-builds-26200-8973-and-2610 https://www.reddit.com/r/computerhelp/comments/1vituh0/comment/p6dxvs4/?context=1&screen_view_count=2&ext-referrer=DIRECTI've tried the methods but they still don't work. I don't know what to do.
This past month has been very frustrating for me. It's not that I like to ramble, but I've genuinely encountered problems after updating. I want to ask Microsoft: after updating my laptop and desktop to KB5101684 and KB5120249, I'm experiencing issues with file history: Files can still be backed up to the D drive normally. The "Last Backup" time in "File History" is not updating correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Content → Previous Versions". I haven't modified some folders; please change the modification dates yourself. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below. I want to ask Microsoft, why are there abnormal in the file history logs after these two updates? | Microsoft Community Hub According to methods suggested by online users: Open File Explorer, navigate to C:\Users\[Your Username]\AppData\Local\Microsoft\Windows\FileHistory, and delete all contents in the Configuration folder. Next, go to Settings > System > Storage, turn off File History, and then re-add drive D as the backup destination. This method still did not work. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below.Please ask other users to contact Microsoft to repair the file history.
This is my question: Win 10/11 file history is malfunctioning after an update why hasn't Microsoft fixed this issue yet? | Microsoft Community Hub I've already reported and inquired about this issue through the Windows 10 Feedback Center, but haven't received any response yet. I've also spoken with live customer service multiple times, and they said file history records are unrelated to these two updates. I even told customer service that other users have encountered the same problem, and they said they would escalate my issue to Microsoft's higher management. I've been in a really bad mood this past month. my feedback hub: https://aka.ms/AA13ck4e I don't know how to fix computers. I hope Microsoft can confirm and fix this. If you have the same problem, please leave a comment below saying you've already asked a question on the Feedback Center as soon as possible. Thank you.I want to ask Microsoft, why are there abnormal in the file history logs after these two updates?
This past month has been very frustrating for me. It's not that I like to ramble, but I've genuinely encountered problems after updating. I want to ask Microsoft: after updating my laptop and desktop to KB5101684 and KB5120249, I'm experiencing issues with file history: Files can still be backed up to the D drive normally. The "Last Backup" time in "File History" is not updating correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Content → Previous Versions". I haven't modified some folders; please change the modification dates yourself. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below.Broken File History after July/August Updates (KB5101684 on Win11 25H2 / KB5120249 on Win10 22H2)
Hi everyone, I am writing to report a major regression bug with File History that was introduced in the recent Windows updates. This is happening across two entirely different machines with no settings changed, no system files modified, and no registry tweaks applied. The Issue: Windows 11 25H2 > after installing KB5101684 (July 29, 2026) Windows 10 22H2 > after installing KB5120249 (August 12, 2026) On both PCs backing up to a local drive (D:), the underlying files are actually being written to the drive, but the File History interface is completely broken: TheLast Backup time stamp in Control Panel frozen and fails to update automatically. In File Explorer, right-clicking new files > Properties> Previous Versions shows There are no previous versions available, making daily time-travel restoration impossible. Temporary Workaround: The only way to force it to sync is to go to Control Panel > File History > Select Drive, and re-select the D: drive again. This proves the backup engine works, but the automatic scheduling and catalog syncing are completely frozen by these updates. Please Help Upvote on Feedback Hub: I have already submitted this issue via the Feedback Hub but have received no official response yet. Since File History is critical for users who prefer local offline backups over OneDrive, we need to bring this to Microsoft’s attention immediately so they can patch it in the next cumulative update. If you are experiencing the same issue, please upvote my feedback link below:[Post your Feedback Hub sharing screenshot]Windows 11 to KB5101684 File History bug
Hello everyone, I have a question about Windows 11 File History. After updating my laptop to KB5101684, I modified a file today and confirmed that it was successfully saved. However, after enabling "File History" and clicking "Execute Now," the backup time still shows yesterday's date (2026/7/28), not today's. I have confirmed the following: The backup drive D is properly connected. File History is enabled. The File History Service is started and running normally. The backup location is set to drive D. The modified files and images were indeed backed up to:D:\FileHistory\user\LAPTOP-GJTRIQFJ\Data\C\Users\user However, in the "Restore Profile" section of File History, I don't see the new version date after today's modification. Additionally, I found that if I go to: Control Panel → All Console Items → File History → Select Drive → Select D drive again Newly created or saved Word documents, images, videos, etc., will still show "No previous version available" in "Content → Previous Versions". and then re-specify the same backup drive, then perform the backup, the update works normally; unlike before the update, where simply clicking "Execute Now" would create a new backup version. Furthermore, before this problem occurred, I did not change any File History settings, nor did I delete any related files or system folders, so I suspect the problem only started appearing after installing KB5101684. I would like to ask everyone: Is this a normal phenomenon? Could it be related to the Windows 11 update KB5101684? Does this indicate a possible anomaly in the File History database, settings, or related services? Has anyone else encountered the same situation after updating KB5101684? Currently, the original files can be opened, modified, and saved normally, and the backup drive is connected normally. I'm just worried that the File History isn't creating a new version correctly, so I want to confirm if further action is needed. Do you have any suggested troubleshooting methods, such as re-establishing the file history settings, checking related services, or other repair methods? Thank you for your assistance!
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Hello, I cannot enrol in Windows 10 Extended Security Updates (ESU). I have Windows 10 version 22H2 installed, including KB5063709. OneDrive is installed. I have tried several times via: Open Settings → Update & Security → Windows Update. I can get to the screen that says "Enrol in Extended Security Updates to stay protected", but after I press 'next', I get a blank window with a wheel of death. After about a minute the window dies. Via a chat with one of the Microsoft support channels the problem may be relates to Windows Backup not working. I have tried several community articles to make this work, but cannot get it to work. I've also been told I need to go to Settings > Accounts > Windows Backup Make to make sure “Remember my apps” and “Remember my preferences” are turned on. but since I can't start Windows Backup, I cannot do this. Obviously with the deadline for registering for extended security deadlines approaching fast I am rather concerned... Please help.
