Is there no way to get better support for Azure - esp for SEV A tickets
We have had a sev A ticket open for over 5 days, and are incurring thousands in losses every day, and despite assurances from the Azure Support that it is being solved in hours and then having confirmations that it is solved, the issue is still not solved. I have asked numerous times to get our teams in touch with actual microsoft employees, not front end contractors, who is more like level 1 support, and just running messages between customer and back end team, and really are powerless to handle any suport issues themselves, and they are on complete mercy of "other teams" yet as a customer, apparantly we cant even get on a call with these other teams, and the poor front end contractors are getting the brunt of our pain. Absolutely are in the dark, as to what is actually happening in the back end, other than "trust me bro" we are working on it. No eta, no explanation.. hard to fathom how this can go on like this
Azure for Students Subscription Renewal
Hello, I'm unable to renew my Azure for Students Subscription as I get the following error message: You are not eligible to renew Azure for Students Sign up for Azure for Students Starter. Unfortunately, I teach ASP.NET and Azure courses at my community college so this is a big problem for me. It appears that at some point my subscription was changed to a free trial and now I'm unable to renew Azure for Students. I have two expired Azure for Students subscriptions as well on my account. I've tried Azure support but they were unable to assist me. Any assistance would be greatly appreciated. Thanks, Joe
Azure App Service Environments Internal and External access
I am looking to deploy a internal Intranet site and an external internet site and i would like to try and use Azure Web Apps to do this. The intranet should only be accessible from internal networks however the public facing website will obviously need to be accessible from anywhere. At the moment it is looking like i would need to deploy an App Service Environment and host the intranet site in there but it would be nice if i could then create a separate app and host that from within the same ASE. I suspect i could do it if i put a web application gateway on the network with a public IP but i want to try and avoid that as it is additional management and overhead. How have others done this? Do you just host Web Apps using multiple app service plans?
Oath hardware token
Hi All, I just received my hardware tokens to set up for a few users in our organization that do not have access to company mobile devices. I have uploaded the .csv files with the required information in our Azure portal and it successfully uploaded. I am not able to activate the token, it keeps failing but I’m not sure why and I don’t really get a reason. Is there a clearer way to set this up or do I need to enable something before I set this up. I would like this set up before the end of the week, any help is appreciated. Thanks,
Azure support team not responding to support request
I am posting here because I have not received a response to my support request despite my plan stating that I should hear back within 8 hours. It has now gone a day beyond that limit, and I am still waiting for assistance with this urgent matter. This issue is critical for my operations, and the delay is unacceptable. The ticket/reference number for my original support request was 2410100040000309. And I have created a brand new service request with ID 2412160040010160. I need this addressed immediately.Can I connect a DELL Wyse 3040 Thin Client to an Azure Virtual Desktop WITHOUT WMS?
The organisation I work for has moved away from WYSE 3040s with an on-premise RDS farm. We now use laptops, docks and Microsoft 365/SharePoint the whole thing. Intune management too. This is working fine but I have had "an idea". I now have a box of some 30 old thin clients. WYSE 3040 Thin OS 9.1.4234 Can I use a WYSE 3040 to connect straight to an Azure Virtual Desktop? Reason: We have some volunteer staff who come in to the office for just 2-3 hours one day a week. They do basic processing of physical paper forms, updating spreadsheets, entering invoice details etc etc, boring but essential tasks. They dont need anything fancy. BUT ... We (a charity) cant afford to buy them a laptop for 2-3 hours a week. So I have set up an AVD successfully, hoorah for me. I can access the AVD no problem using the Windows App on a Windows laptop or on a Mac device. Can I point a WYSE device straight at the AVD WITHOUT using Wyse Management Suite? The old WMS is on the local server which will be decommissioned. I dont want to use that. When I do a factory reset on a WYSE and go to configure Windows Virtual Desktop it does not seem to do anything. It does prompt me for MFA and does show our tenant welcome page background image so it is doing "something" Has anyone done this successfully?Cloud-Native vs. Hybrid for the 2026 Workplace
When to choose Cloud-Native vs. Hybrid for the 2026 Workplace? Hi everyone, I am starting a discussion on the foundational phase of one project. As a Computer Engineer, I believe the most critical decision we face in 2026 is determining exactly when to step to a Full Cloud model versus maintaining a Hybrid Infrastructure. In my view, the decision is not about cost, it is about resiliency, high availability and more avalability. I would like to exchange views with other engineers on these area: latency, edge requirements, integration and aglility. In your experience, what are the Tipps that makes you choose one over the other for a 2026 environment? I'm looking for technical architectural insights, not sales approaches.
