Partner credits (billing profile redemption): Cost Analysis shows $0 everywhere
Hi all, I'm a Microsoft partner (MAICPP, Partner Success Core) and I'm stuck on cost visibility for the Azure credit benefit. Has anyone run into this with the new redemption model? Redeemed the $2,400 Azure credit in Sep 2026 through the new Partner Center flow, where credits are deposited directly onto an MCA billing profile. No separate "sponsored" subscription was created. The credit sits on the billing profile and applies to the subscriptions under it. The subscription runs Azure DevOps and Microsoft Fabric. The problem Billing profile > Payment methods > Azure credits shows the credit as Active, with about $320 already consumed (balance around $2,079). Cost Analysis shows $0.00 for everything, at both subscription scope and billing account scope. Services appear in the breakdown, but every value is zero and Actual cost shows "--". So the credit is clearly being drawn down, but I can't see what is consuming it. What I already know / tried I know Cost Analysis doesn't show credits themselves, but it should still show pre-credit usage cost for an Azure plan subscription. The older threads about Sponsorship subscriptions (MS-AZR-0036P) and microsoftazuresponsorships.com seem to describe the legacy model, not this one. I've seen that Microsoft documents a "Transactions" view on the credit resource for MAICPP credits issued after Aug 1, 2026, but I'm still checking it. Questions Has anyone on the new billing profile model seen Cost Analysis stay at $0 while credits were consumed? Did it eventually fix itself? Where did you finally get per-resource usage? The credit Transactions page, the usage CSV on the invoice, the Cost Details or Consumption APIs, or a support ticket? If you opened a billing ticket, what did support say? Is this expected or a bug? Any tips for budgets or alerts while credits are active, so usage doesn't burn silently? Thanks!
Unable to purchase a Partner Benefits Package
I'm the Global Admin for our organization (entrusted GmbH) registered in the Microsoft AI Cloud Partner Program, but I'm unable to purchase a Partner Benefits Package — the role required per documentation, "Microsoft AI Cloud Partner Program Partner Admin," cannot be assigned in User Management (no such option/checkbox is visible; only the existing Global Admin role shows). Additionally, when trying to open the Membership/Offers page, I repeatedly get errors: Error ID 2100001, CorrelationId f6d255f8-842c-43e5-a044-9a2f97edd3ef, 29 Sep 2026 06:11:05 GMT Second error, CorrelationId 27805d5f-546c-44c8-9929-5ec4e873a6f, 29 Sep 2026 06:14:35 GMT Goal: Purchase a Partner Success Core Benefits Package. Please advise, either by assigning the missing role or by resolving the access error. Additionally, the support ticket form itself is broken — the required 'Workspace' dropdown shows 'No results found' and cannot be typed into, so I cannot submit a ticket through the standard flow either.
Azure Sponsorship Credits - assistance required
Case 2606160050003641 has been open for more than 5 days without any response. We need assistance applying renewed Azure Sponsorship credits from Partner Success Expanded Benefits to an existing Azure Sponsorship subscription. Our Azure Sponsorship activation is currently blocked, and we would appreciate an update on the investigation and the recommended steps to proceed.
Azure marketplace offer questions
I have created an Azure Marketplace offer with a flat fee pricing model and added dimensions, where the usage is based on the user count. The payment is set to a monthly schedule. Example I have configured a dimension in my Azure Marketplace offer to calculate billing based on the number of users in my SaaS application. For example: If the SaaS application has 10 users, the billing will be calculated as 10 users × $19 = $190. If the user count changes (e.g., from 10 users in January to 8 users in February), I will report the updated user count as usage. This ensures the billing reflects the exact number of active users each month. Questions: How it will work on Azure Marketplace offer and per the below offer plan and how invoice will be generated? If I report usage daily, will the charges be calculated on a daily basis, or will they be aggregated for the month? Do I need to send usage on daily basis or once in a month? Where can I view the total usage reported to date in the Azure portal? Below is screenshot of my test plan
