Stop Running Runbooks at 3 am: Let Azure SRE Agent Do Your On-Call Grunt Work
Your pager goes off. It's 2:47am. Production is throwing 500 errors. You know the drill - SSH into this, query that, check these metrics, correlate those logs. Twenty minutes later, you're still piecing together what went wrong. Sound familiar? The On-Call Reality Nobody Talks About Every SRE, DevOps engineer, and developer who's carried a pager knows this pain. When incidents hit, you're not solving problems - you're executing runbooks. Copy-paste this query. Check that dashboard. Run these az commands. Connect the dots between five different tools. It's tedious. It's error-prone at 3am. And honestly? It's work that doesn't require human creativity but requires human time. What if an AI agent could do this for you? Enter Azure SRE Agent + Runbook Automation Here's what I built: I gave SRE Agent a simple markdown runbook containing the same diagnostic steps I'd run manually during an incident. The agent executes those steps, collects evidence, and sends me an email with everything I need to take action. No more bouncing between terminals. No more forgetting a step because it's 3am and your brain is foggy. What My Runbook Contains Just the basics any on-call would run: az monitor metrics – CPU, memory, request rates Log Analytics queries – Error patterns, exception details, dependency failures App Insights data – Failed requests, stack traces, correlation IDs az containerapp logs – Revision logs, app configuration That's it. Plain markdown with KQL queries and CLI commands. Nothing fancy. What the Agent Does Reads the runbook from its knowledge base Executes each diagnostic step Collects results and evidence Sends me an email with analysis and findings I wake up to an email that says: "CPU spiked to 92% at 2:45am, triggering connection pool exhaustion. Top exception: SqlException (1,832 occurrences). Errors correlate with traffic spike. Recommend scaling to 5 replicas." All the evidence. All the queries used. All the timestamps. Ready for me to act. How to Set This Up (6 Steps) Here's how you can build this yourself: Step 1: Create SRE Agent Create a new SRE Agent in the Azure portal. No Azure resource groups to configure. If your apps run on Azure, the agent pulls context from the incident itself. If your apps run elsewhere, you don't need Azure resource configuration at all. Step 2: Grant Reader Permission (Optional) If your runbooks execute against Azure resources, assign Reader role to the SRE Agent's managed identity on your subscription. This allows the agent to run az commands and query metrics. Skip this if your runbooks target non-Azure apps. Step 3: Add Your Runbook to SRE Agent's Knowledge base You already have runbooks, they're in your wiki, Confluence, or team docs. Just add them as .md files to the agent's knowledge base. To learn about other ways to link your runbooks to the agent, read this Step 4: Connect Outlook Connect the agent to your Outlook so it can send you the analysis email with findings. Step 5: Create a Subagent Create a subagent with simple instructions like: "You are an expert in triaging and diagnosing incidents. When triggered, search the knowledge base for the relevant runbook, execute the diagnostic steps, collect evidence, and send an email summary with your findings." Assign the tools the agent needs: RunAzCliReadCommands – for az monitor, az containerapp commands QueryLogAnalyticsByWorkspaceId – for KQL queries against Log Analytics QueryAppInsightsByResourceId – for App Insights data SearchMemory – to find the right runbook SendOutlookEmail – to deliver the analysis Step 6: Set Up Incident Trigger Connect your incident management tool - PagerDuty, ServiceNow, or Azure Monitor alerts and setup the incident trigger to the subagent. When an incident fires, the agent kicks off automatically. That's it. Your agentic workflow now looks like this: This Works for Any App, Not Just Azure Here's the thing: SRE Agent is platform agnostic. It's executing your runbooks, whatever they contain. On-prem databases? Add your diagnostic SQL. Custom monitoring stack? Add those API calls. The agent doesn't care where your app runs. It cares about following your runbook and getting you answers. Why This Matters Lower MTTR. By the time you're awake and coherent, the analysis is done. Consistent execution. No missed steps. No "I forgot to check the dependencies" at 4am. Evidence for postmortems. Every query, every result, timestamped and documented. Focus on what matters. Your brain should be deciding what to do not gathering data. The Bottom Line On-call runbook execution is the most common, most tedious, and most automatable part of incident response. It's grunt work that pulls engineers away from the creative problem-solving they were hired for. SRE Agent offloads that work from your plate. You write the runbook once, and the agent executes it every time, faster and more consistently than any human at 3am. Stop running runbooks. Start reviewing results. Try it yourself: Create a markdown runbook with your diagnostic queries and commands, add it to your SRE Agent's knowledge base, and let the agent handle your next incident. Your 3am self will thank you.Industry-Wide Certificate Changes Impacting Azure App Service Certificates
Executive Summary In early 2026, industry-wide changes mandated by browser applications and the CA/B Forum will affect both how TLS certificates are issued as well as their validity period. The CA/B Forum is a vendor body that establishes standards for securing websites and online communications through SSL/TLS certificates. Azure App Service is aligning with these standards for both App Service Managed Certificates (ASMC, free, DigiCert-issued) and App Service Certificates (ASC, paid, GoDaddy-issued). Most customers will experience no disruption. Action is required only if you pin certificates or use them for client authentication (mTLS). Who Should Read This? App Service administrators Security and compliance teams Anyone responsible for certificate management or application security Quick Reference: What’s Changing & What To Do Topic ASMC (Managed, free) ASC (GoDaddy, paid) Required Action New Cert Chain New chain (no action unless pinned) New chain (no action unless pinned) Remove certificate pinning Client Auth EKU Not supported (no action unless cert is used for mTLS) Not supported (no action unless cert is used for mTLS) Transition from mTLS Validity No change (already compliant) Two overlapping certs issued for the full year None (automated) If you do not pin certificates or use them for mTLS, no action is required. Timeline of Key Dates Date Change Action Required Mid-Jan 2026 and after ASMC migrates to new chain ASMC stops supporting client auth EKU Remove certificate pinning if used Transition to alternative authentication if the certificate is used for mTLS Mar 2026 and after ASC validity shortened ASC migrates to new chain ASC stops supporting client auth EKU Remove certificate pinning if used Transition to alternative authentication if the certificate is used for mTLS Actions Checklist For All Users Review your use of App Service certificates. If you do not pin these certificates and do not use them for mTLS, no action is required. If You Pin Certificates (ASMC or ASC) Remove all certificate or chain pinning before their respective key change dates to avoid service disruption. See Best Practices: Certificate Pinning. If You Use Certificates for Client Authentication (mTLS) Switch to an alternative authentication method before their respective key change dates to avoid service disruption, as client authentication EKU will no longer be supported for these certificates. See Sunsetting the client authentication EKU from DigiCert public TLS certificates. See Set Up TLS Mutual Authentication - Azure App Service Details & Rationale Why Are These Changes Happening? These updates are required by major browser programs (e.g., Chrome) and apply to all public CAs. They are designed to enhance security and compliance across the industry. Azure App Service is automating updates to minimize customer impact. What’s Changing? New Certificate Chain Certificates will be issued from a new chain to maintain browser trust. Impact: Remove any certificate pinning to avoid disruption. Removal of Client Authentication EKU Newly issued certificates will not support client authentication EKU. This change aligns with Google Chrome’s root program requirements to enhance security. Impact: If you use these certificates for mTLS, transition to an alternate authentication method. Shortening of Certificate Validity Certificate validity is now limited to a maximum of 200 days. Impact: ASMC is already compliant; ASC will automatically issue two overlapping certificates to cover one year. No billing impact. Frequently Asked Questions (FAQs) Will I lose coverage due to shorter validity? No. For App Service Certificate, App Service will issue two certificates to span the full year you purchased. Is this unique to DigiCert and GoDaddy? No. This is an industry-wide change. Do these changes impact certificates from other CAs? Yes. These changes are an industry-wide change. We recommend you reach out to your certificates’ CA for more information. Do I need to act today? If you do not pin or use these certs for mTLS, no action is required. Glossary ASMC: App Service Managed Certificate (free, DigiCert-issued) ASC: App Service Certificate (paid, GoDaddy-issued) EKU: Extended Key Usage mTLS: Mutual TLS (client certificate authentication) CA/B Forum: Certification Authority/Browser Forum Additional Resources Changes to the Managed TLS Feature Set Up TLS Mutual Authentication Azure App Service Best Practices – Certificate pinning DigiCert Root and Intermediate CA Certificate Updates 2023 Sunsetting the client authentication EKU from DigiCert public TLS certificates Feedback & Support If you have questions or need help, please visit our official support channels or the Microsoft Q&A, where our team and the community can assist you.Reimagining AI Ops with Azure SRE Agent: New Automation, Integration, and Extensibility features
Azure SRE Agent offers intelligent and context aware automation for IT operations. Enhanced by customer feedback from our preview, the SRE Agent has evolved into an extensible platform to automate and manage tasks across Azure and other environments. Built on an Agentic DevOps approach - drawing from proven practices in internal Azure operations - the Azure SRE Agent has already saved over 20,000 engineering hours across Microsoft product teams operations, delivering strong ROI for teams seeking sustainable AIOps. An Operations Agent that adapts to your playbooks Azure SRE Agent is an AI powered operations automation platform that empowers SREs, DevOps, IT operations, and support teams to automate tasks such as incident response, customer support, and developer operations from a single, extensible agent. Its value proposition and capabilities have evolved beyond diagnosis and mitigation of Azure issues, to automating operational workflows and seamless integration with the standards and processes used in your organization. SRE Agent is designed to automate operational work and reduce toil, enabling developers and operators to focus on high-value tasks. By streamlining repetitive and complex processes, SRE Agent accelerates innovation and improves reliability across cloud and hybrid environments. In this article, we will look at what’s new and what has changed since the last update. What’s New: Automation, Integration, and Extensibility Azure SRE Agent just got a major upgrade. From no-code automation to seamless integrations and expanded data connectivity, here’s what’s new in this release: No-code Sub-Agent Builder: Rapidly create custom automations without writing code. Flexible, event-driven triggers: Instantly respond to incidents and operational changes. Expanded data connectivity: Unify diagnostics and troubleshooting across more data sources. Custom actions: Integrate with your existing tools and orchestrate end-to-end workflows via MCP. Prebuilt operational scenarios: Accelerate deployment and improve reliability out of the box. Unlike generic agent platforms, Azure SRE Agent comes with deep integrations, prebuilt tools, and frameworks specifically for IT, DevOps, and SRE workflows. This means you can automate complex operational tasks faster and more reliably, tailored to your organization’s needs. Sub-Agent Builder: Custom Automation, No Code Required Empower teams to automate repetitive operational tasks without coding expertise, dramatically reducing manual workload and development cycles. This feature helps address the need for targeted automation, letting teams solve specific operational pain points without relying on one-size-fits-all solutions. Modular Sub-Agents: Easily create custom sub-agents tailored to your team’s needs. Each sub-agent can have its own instructions, triggers, and toolsets, letting you automate everything from outage response to customer email triage. Prebuilt System Tools: Eliminate the inefficiency of creating basic automation from scratch, and choose from a rich library of hundreds of built-in tools for Azure operations, code analysis, deployment management, diagnostics, and more. Custom Logic: Align automation to your unique business processes by defining your automation logic and prompts, teaching the agent to act exactly as your workflow requires. Flexible Triggers: Automate on Your Terms Invoke the agent to respond automatically to mission-critical events, not wait for manual commands. This feature helps speed up incident response and eliminate missed opportunities for efficiency. Multi-Source Triggers: Go beyond chat-based interactions, and trigger the agent to automatically respond to Incident Management and Ticketing systems like PagerDuty and ServiceNow, Observability Alerting systems like Azure Monitor Alerts, or even on a cron-based schedule for proactive monitoring and best-practices checks. Additional trigger sources such as GitHub issues, Azure DevOps pipelines, email, etc. will be added over time. This means automation can start exactly when and where you need it. Event-Driven Operations: Integrate with your CI/CD, monitoring, or support systems to launch automations in response to real-world events - like deployments, incidents, or customer requests. Vital for reducing downtime, it ensures that business-critical actions happen automatically and promptly. Expanded Data Connectivity: Unified Observability and Troubleshooting Integrate data, enabling comprehensive diagnostics and troubleshooting and faster, more informed decision-making by eliminating silos and speeding up issue resolution. Multiple Data Sources: The agent can now read data from Azure Monitor, Log Analytics, and Application Insights based on its Azure role-based access control (RBAC). Additional observability data sources such as Dynatrace, New Relic, Datadog, and more can be added via the Remote Model Context Protocol (MCP) servers for these tools. This gives you a unified view for diagnostics and automation. Knowledge Integration: Rather than manually detailing every instruction in your prompt, you can upload your Troubleshooting Guide (TSG) or Runbook directly, allowing the agent to automatically create an execution plan from the file. You may also connect the agent to resources like SharePoint, Jira, or documentation repositories through Remote MCP servers, enabling it to retrieve needed files on its own. This approach utilizes your organization’s existing knowledge base, streamlining onboarding and enhancing consistency in managing incidents. Azure SRE Agent is also building multi-agent collaboration by integrating with PagerDuty and Neubird, enabling advanced, cross-platform incident management and reliability across diverse environments. Custom Actions: Automate Anything, Anywhere Extend automation beyond Azure and integrate with any tool or workflow, solving the problem of limited automation scope and enabling end-to-end process orchestration. Out-of-the-Box Actions: Instantly automate common tasks like running azcli, kubectl, creating GitHub issues, or updating Azure resources, reducing setup time and operational overhead. Communication Notifications: The SRE Agent now features built-in connectors for Outlook, enabling automated email notifications, and for Microsoft Teams, allowing it to post messages directly to Teams channels for streamlined communication. Bring Your Own Actions: Drop in your own Remote MCP servers to extend the agent’s capabilities to any custom tool or workflow. Future-proof your agentic DevOps by automating proprietary or emerging processes with confidence. Prebuilt Operations Scenarios Address common operational challenges out of the box, saving teams time and effort while improving reliability and customer satisfaction. Incident Response: Minimize business impact and reduce operational risk by automating detection, diagnosis, and mitigation of your workload stack. The agent has built-in runbooks for common issues related to many Azure resource types including Azure Kubernetes Service (AKS), Azure Container Apps (ACA), Azure App Service, Azure Logic Apps, Azure Database for PostgreSQL, Azure CosmosDB, Azure VMs, etc. Support for additional resource types is being added continually, please see product documentation for the latest information. Root Cause Analysis & IaC Drift Detection: Instantly pinpoint incident causes with AI-driven root cause analysis including automated source code scanning via GitHub and Azure DevOps integration. Proactively detect and resolve infrastructure drift by comparing live cloud environments against source-controlled IaC, ensuring configuration consistency and compliance. Handle Complex Investigations: Enable the deep investigation mode that uses a hypothesis-driven method to analyze possible root causes. It collects logs and metrics, tests hypotheses with iterative checks, and documents findings. The process delivers a clear summary and actionable steps to help teams accurately resolve critical issues. Incident Analysis: The integrated dashboard offers a comprehensive overview of all incidents managed by the SRE Agent. It presents essential metrics, including the number of incidents reviewed, assisted, and mitigated by the agent, as well as those awaiting human intervention. Users can leverage aggregated visualizations and AI-generated root cause analyses to gain insights into incident processing, identify trends, enhance response strategies, and detect areas for improvement in incident management. Inbuilt Agent Memory: The new SRE Agent Memory System transforms incident response by institutionalizing the expertise of top SREs - capturing, indexing, and reusing critical knowledge from past incidents, investigations, and user guidance. Benefit from faster, more accurate troubleshooting, as the agent learns from both successes and mistakes, surfacing relevant insights, runbooks, and mitigation strategies exactly when needed. This system leverages advanced retrieval techniques and a domain-aware schema to ensure every on-call engagement is smarter than the last, reducing mean time to resolution (MTTR) and minimizing repeated toil. Automatically gain a continuously improving agent that remembers what works, avoids past pitfalls, and delivers actionable guidance tailored to the environment. GitHub Copilot and Azure DevOps Integration: Automatically triage, respond to, and resolve issues raised in GitHub or Azure DevOps. Integration with modern development platforms such as GitHub Copilot coding agent increases efficiency and ensures that issues are resolved faster, reducing bottlenecks in the development lifecycle. Ready to get started? Azure SRE Agent home page Product overview Pricing Page Pricing Calculator Pricing Blog Demo recordings Deployment samples What’s Next? Give us feedback: Your feedback is critical - You can Thumbs Up / Thumbs Down each interaction or thread, or go to the “Give Feedback” button in the agent to give us in-product feedback - or you can create issues or just share your thoughts in our GitHub repo at https://github.com/microsoft/sre-agent. We’re just getting started. In the coming months, expect even more prebuilt integrations, expanded data sources, and new automation scenarios. We anticipate continuous growth and improvement throughout our agentic AI platforms and services to effectively address customer needs and preferences. Let us know what Ops toil you want to automate next!Proactive Monitoring Made Simple with Azure SRE Agent
SRE teams strive for proactive operations, catching issues before they impact customers and reducing the chaos of incident response. While perfection may be elusive, the real goal is minimizing outages and gaining immediate line of sight into production environments. Today, that’s harder than ever. It requires correlating countless signals and alerts, understanding how they relate—or don’t relate—to each other, and assigning the right sense of urgency and impact. Anything that shortens this cycle, accelerates detection, and enables automated remediation is what modern SRE teams crave. What if you could skip the scripting and pipelines? What if you could simply describe what you want in plain language and let it run automatically on a schedule? Scheduled Tasks for Azure SRE Agent With Scheduled Tasks for Azure SRE Agent, that what-if scenario is now a reality. Scheduled tasks combine natural language prompts with Azure SRE Agent’s automation capabilities, so you can express intent, set a schedule, and let the agent do the rest—without writing a single line of code. This means: ⚡ Faster incident response through early detection ✅ Better compliance with automated checks 🎯 More time for high-value engineering work and innovation 💡 The shift from reactive to proactive: Instead of waiting for alerts to fire or customers to report issues, you’re continuously monitoring, validating, and catching problems before they escalate. How Scheduled Tasks Work Under the Hood When you create a Scheduled Task, the process is more than just running a prompt on a timer. Here’s what happens: 1. Prompt Interpretation and Plan Creation The SRE Agent takes your natural language prompt—such as “Scan all resources for security best practices”—and converts it into a structured execution plan. This plan defines the steps, tools, and data sources required to fulfill your request. 2. Built-In Tools and MCP Integration The agent uses its built-in capabilities (Azure CLI, Log Analytics workspace, Appinsights) and can also leverage 3 rd party data sources or tools via MCP server integration for extended functionality. 3. Results Analysis and Smart Summarization After execution, the agent analyzes results, identifies anomalies or issues, and provides actionable summaries not just raw data dumps. 4. Notification and Escalation Based on findings, the agent can: Post updates to Teams channels Create or update incidents Send email notifications Trigger follow-up actions Real-World Use Cases for Proactive Ops Here’s where scheduled tasks shine for SRE teams: Use Case Prompt Example Schedule Security Posture Check “Scan all subscriptions for resources with public endpoints and flag any that shouldn’t be exposed” Daily Cost Anomaly Detection “Compare this week’s spend against last week and alert if any service exceeds 20% growth” Weekly Compliance Drift Detection “Check all storage accounts for encryption settings and report any non-compliant resources” Daily Resource Health Summary “Summarize the health status of all production VMs and highlight any degraded instances” Every 4 hours Incident Trend Analysis “Analyze ICM incidents from the past week, identify patterns, and summarize top contributing services” Weekly Getting Started in 3 Steps Step 1: Define Your Intent Write a natural language prompt describing what you want to monitor or check. Be specific about: - What resources or scope - What conditions to look for - What action to take if issues are found Example: > “Every morning at 8 AM, check all production Kubernetes clusters for pods in CrashLoopBackOff state. If any are found, post a summary to the #sre-alerts Teams channel with cluster name, namespace, and pod details.” Step 2: Set Your Schedule Choose how often the task should run: - Cron expressions for precise control - Simple intervals (hourly, daily, weekly) Step 3: Define Where to Receive Updates Include in your prompt where you want results delivered when the task finishes execution. The agent can use its built-in tools and connectors to: - Post summaries to a Teams channel - Send email notifications - Create or update ICM incidents Example prompt with notification: > "Check all production databases for long-running queries over 30 seconds. If any are found, post a summary to the #database-alerts Teams channel." Why This Matters for Proactive Operations Traditional monitoring approaches have limitations: Traditional Approach With Scheduled Tasks Write scripts, maintain pipelines Describe in plain language Static thresholds and rules Contextual, AI-powered analysis Alert fatigue from noisy signals Smart summarization of what matters Separate tools for check vs. action Unified detection and response Requires dedicated DevOps effort Any SRE can create and modify The result? Your team spends less time building and maintaining monitoring infrastructure and more time on the work that truly requires human expertise. Best Practices for Scheduled Tasks Start simple, iterate — Begin with one or two high-value checks and expand as you gain confidence Be specific in prompts — The more context you provide, the better the results Set appropriate frequencies — Not everything needs to run hourly; match the schedule to the risk Review and refine — Check task results periodically and adjust prompts for better accuracy What’s Next? Scheduled tasks are just the beginning. We’re continuing to invest in capabilities that help SRE teams shift left—catching issues earlier, automating routine checks, and freeing up time for strategic work. Ready to Start? Use this sample that shows how to create a scheduled health check sub-agent: https://github.com/microsoft/sre-agent/blob/main/samples/automation/samples/02-scheduled-health-check-sample.md This example demonstrates: - Building a HealthCheckAgent using built-in tools like Azure CLI and Log Analytics Workspace - Scheduling daily health checks for a container app at 7 AM - Sending email alerts when anomalies are detected 🔗 Explore more samples here: https://github.com/microsoft/sre-agent/tree/main/samples More to Learn Ignite 2025 announcements: https://aka.ms/ignite25/blog/sreagent Documentation: https://aka.ms/sreagent/docs Support & Feature Requests: https://github.com/microsoft/sre-agent/issuesBuilding AI apps and agents for the new frontier
Every new wave of applications brings with it the promise of reshaping how we work, build and create. From digitization to web, from cloud to mobile, these shifts have made us all more connected, more engaged and more powerful. The incoming wave of agentic applications, estimated to number 1.3 billion over the next 2 years[1] is no different. But the expectations of these new services are unprecedented, in part for how they will uniquely operate with both intelligence and agency, how they will act on our behalf, integrated as a member of our teams and as a part of our everyday lives. The businesses already achieving the greatest impact from agents are what we call Frontier Organizations. This week at Microsoft Ignite we’re showcasing what the best frontier organizations are delivering, for their employees, for their customers and for their markets. And we’re introducing an incredible slate of innovative services and tools that will help every organization achieve this same frontier transformation. What excites me most is how frontier organizations are applying AI to achieve their greatest level of creativity and problem solving. Beyond incremental increases in efficiency or cost savings, frontier firms use AI to accelerate the pace of innovation, shortening the gap from prototype to production, and continuously refining services to drive market fit. Frontier organizations aren’t just moving faster, they are using AI and agents to operate in novel ways, redefining traditional business processes, evolving traditional roles and using agent fleets to augment and expand their workforce. To do this they build with intent, build for impact and ground services in deep, continuously evolving, context of you, your organization and your market that makes every service, every interaction, hyper personalized, relevant and engaging. Today we’re announcing new capabilities that help you build what was previously impossible. To launch and scale fleets of agents in an open system across models, tools, and knowledge. And to run and operate agents with the confidence that every service is secure, governed and trusted. The question is, how do you get there? How do you build the AI apps and agents fueling the future? Read further for just a few highlights of how Microsoft can help you become frontier: Build with agentic DevOps Perhaps the greatest area of agentic innovation today is in service of developers. Microsoft’s strategy for agentic DevOps is redefining the developer experience to be AI-native, extending the power of AI to every stage of the software lifecycle and integrating AI services into the tools embraced by millions of developers. At Ignite, we’re helping every developer build faster, build with greater quality and security and deliver increasingly innovative apps that will shape their businesses. Across our developer services, AI agents now operate like an active member of your development and operations teams – collaborating, automating, and accelerating every phase of the software development lifecycle. From planning and coding to deployment and production, agents are reshaping how we build. And developers can now orchestrate fleets of agents, assigning tasks to agents to execute code reviews, testing, defect resolution, and even modernization of legacy Java and .NET applications. We continue to take this strategy forward with a new generation of AI-powered tools, with GitHub Agent HQ making coding agents like Codex, Claude Code, and Jules available soon directly in GitHub and Visual Studio Code, to Custom Agents to encode domain expertise, and “bring your own models” to empower teams to adapt and innovate. It’s these advancements that make GitHub Copilot, the world’s the most popular AI pair programmer, serving over 26 million users and helping organizations like Pantone, Ahold Delhaize USA, and Commerzbank streamline processes and save time. Within Microsoft’s own developer teams, we’re seeing transformative results with agentic DevOps. GitHub Copilot coding agent is now a top contributor—not only to GitHub’s core application but also to our major open-source projects like the Microsoft Agent Framework and Aspire. Copilot is reducing task completion time from hours to minutes and eliminating up to two weeks of manual development effort for complex work. Across Microsoft, 90% of pull requests are now covered by GitHub Copilot code review, increasing the pace of PR completion. Our AI-powered assistant for Microsoft’s engineering ecosystem is deeply integrated into VS Code, Teams, and other tools, giving engineers and product managers real-time, context-aware answers where they work—saving 2.2k developer days in September alone. For app modernization, GitHub Copilot has reduced modernization project timelines by as much as 88%. In production environments, Azure SRE agent has handled over 7K incidents and collected diagnostics on over 18K incidents, saving over 10,000 hours for on-call engineers. These results underscore how agentic workflows are redefining speed, scale, and reliability across the software lifecycle at Microsoft. Launch at speed and scale with a full-stack AI app and agent platform We’re making it easier to build, run, and scale AI agents that deliver real business outcomes. To accelerate the path to production for advanced AI applications and agents is delivering a complete, and flexible foundation that helps every organization move with speed and intelligence without compromising security, governance or operations. Microsoft Foundry helps organizations move from experimentation to execution at scale, providing the organization-wide observability and control that production AI requires. More than 80,000 customers, including 80% of the Fortune 500, use Microsoft Foundry to build, optimize, and govern AI apps and agents today. Foundry supports open frameworks like the Microsoft Agent Framework for orchestration, standard protocols like Model Context Protocol (MCP) for tool calling, and expansive integrations that enable context-aware, action-oriented agents. Companies like Nasdaq, Softbank, Sierra AI, and Blue Yonder are shipping innovative solutions with speed and precision. New at Ignite this year: Foundry Models With more than 11,000 models like OpenAI’s GPT-5, Anthropic’s Claude, and Microsoft’s Phi at their fingertips, developers, Foundry delivers the broadest model selection on any cloud. Developers have the power to benchmark, compare, and dynamically route models to optimize performance for every task. Model router is now generally available in Microsoft Foundry and in public preview in Foundry Agent Service. Foundry IQ, Delivering the deep context needed to make every agent grounded, productive, and reliable. Foundry IQ, now available in public preview, reimagines retrieval-augmented generation (RAG) as a dynamic reasoning process rather than a one-time lookup. Powered by Azure AI Search, it centralizes RAG workflows into a single grounding API, simplifying orchestration and improving response quality while respecting user permissions and data classifications. Foundry Agent Service now offers Hosted Agents, multi-agent workflows, built-in memory, and the ability to deploy agents directly to Microsoft 365 and Agent 365 in public preview. Foundry Tools, empowers developers to create agents with secure, real-time access to business systems, business logic, and multimodal capabilities. Developers can quickly enrich agents with real-time business context, multimodal capabilities, and custom business logic through secure, governed integration with 1,400+ systems and APIs. Foundry Control Plane, now in public preview, centralizes identity, policy, observability, and security signals and capabilities for AI developers in one portal. Build on an AI-Ready foundation for all applications Managed Instance on Azure App Service lets organizations migrate existing .NET web applications to the cloud without the cost or effort of rewriting code, allowing them to migrate directly into a fully managed platform-as-a-service (PaaS) environment. With Managed Instance, organizations can keep operating applications with critical dependencies on local Windows services, third-party vendor libraries, and custom runtimes without requiring any code changes. The result is faster modernizations with lower overhead, and access to cloud-native scalability, built-in security and Azure’s AI capabilities. MCP Governance with Azure API Management now delivers a unified control plane for APIs and MCP servers, enabling enterprises to extend their existing API investments directly into the agentic ecosystem with trusted governance, secure access, and full observability. Agent Loop and native AI integrations in Azure Logic Apps enable customers to move beyond rigid workflows to intelligent, adaptive automation that saves time and reduces complexity. These capabilities make it easier to build AI-powered, context-aware applications using low-code tools, accelerating innovation without heavy development effort. Azure Functions now supports hosting production-ready, reliable AI agents with stateful sessions, durable tool calls, and deterministic multi-agent orchestrations through the durable extension for Microsoft Agent Framework. Developers gain automatic session management, built-in HTTP endpoints, and elastic scaling from zero to thousands of instances — all with pay-per-use pricing and automated infrastructure. Azure Container Apps agents and security supercharges agentic workloads with automated deployment of multi-container agents, on-demand dynamic execution environments, and built-in security for runtime protection, and data confidentiality. Run and operate agents with confidence New at Ignite, we’re also expanding the use of agents to keep every application secure, managed and operating without compromise. Expanded agentic capabilities protect applications from code to cloud and continuously monitor and remediate production issues, while minimizing the efforts on developers, operators and security teams. Microsoft Defender for Cloud and GitHub Advanced Security: With the rise of multi-agent systems, the security threat surface continues to expand. Increased alert volumes, unprioritized threat signals, unresolved threats and a growing backlog of vulnerabilities is increasing risk for businesses while security teams and developers often operate in disconnected tools, making collaboration and remediation even more challenging. The new Defender for Cloud and GitHub Advanced Security integration closes this gap, connecting runtime context to code for faster alert prioritization and AI-powered remediation. Runtime context prioritizes security risks with insights that allow teams to focus on what matters most and fix issues faster with AI-powered remediation. When Defender for Cloud finds a threat exposed in production, it can now link to the exact code in GitHub. Developers receive AI suggested fixes directly inside GitHub, while security teams track progress in Defender for Cloud in real time. This gives both sides a faster, more connected way to identify issues, drive remediation, and keep AI systems secure throughout the app lifecycle. Azure SRE Agent is an always-on, AI-powered partner for cloud reliability, enabling production environments to become self-healing, proactively resolve issues, and optimize performance. Seamlessly integrated with Azure Monitor, GitHub Copilot, and incident management tools, Azure SRE Agent reduces operational toil. The latest update introduces no-code automation, empowering teams to tailor processes to their unique environments with minimal engineering overhead. Event-driven triggers enable proactive checks and faster incident response, helping minimize downtime. Expanded observability across Azure and third-party sources is designed to help teams troubleshoot production issues more efficiently, while orchestration capabilities support integration with MCP-compatible tools for comprehensive process automation. Finally, its adaptive memory system is designed to learn from interactions, helping improve incident handling and reduce operational toil, so organizations can achieve greater reliability and cost efficiency. The future is yours to build We are living in an extraordinary time, and across Microsoft we’re focused on helping every organization shape their future with AI. Today’s announcements are a big step forward on this journey. Whether you’re a startup fostering the next great concept or a global enterprise shaping your future, we can help you deliver on this vision. The frontier is open. Let’s build beyond expectations and build the future! Check out all the learning at Microsoft Ignite on-demand and read more about the announcements making it happen at: Recommended sessions BRK113: Connected, managed, and complete BRK103: Modernize your apps in days, not months, with GitHub Copilot BRK110: Build AI Apps fast with GitHub and Microsoft Foundry in action BRK100: Best practices to modernize your apps and databases at scale BRK114: AI Agent architectures, pitfalls and real-world business impact BRK115: Inside Microsoft's AI transformation across the software lifecycle Announcements aka.ms/AgentFactory aka.ms/AppModernizationBlog aka.ms/SecureCodetoCloudBlog aka.ms/AppPlatformBlog [1] IDC Info Snapshot, sponsored by Microsoft, 1.3 Billion AI Agents by 2028, #US53361825 and May 2025.Building the Agentic Future
As a business built by developers, for developers, Microsoft has spent decades making it faster, easier and more exciting to create great software. And developers everywhere have turned everything from BASIC and the .NET Framework, to Azure, VS Code, GitHub and more into the digital world we all live in today. But nothing compares to what’s on the horizon as agentic AI redefines both how we build and the apps we’re building. In fact, the promise of agentic AI is so strong that market forecasts predict we’re on track to reach 1.3 billion AI Agents by 2028. Our own data, from 1,500 organizations around the world, shows agent capabilities have jumped as a driver for AI applications from near last to a top three priority when comparing deployments earlier this year to applications being defined today. Of those organizations building AI agents, 41% chose Microsoft to build and run their solutions, significantly more than any other vendor. But within software development the opportunity is even greater, with approximately 50% of businesses intending to incorporate agentic AI into software engineering this year alone. Developers face a fascinating yet challenging world of complex agent workflows, a constant pipeline of new models, new security and governance requirements, and the continued pressure to deliver value from AI, fast, all while contending with decades of legacy applications and technical debt. This week at Microsoft Build, you can see how we’re making this future a reality with new AI-native developer practices and experiences, by extending the value of AI across the entire software lifecycle, and by bringing critical AI, data, and toolchain services directly to the hands of developers, in the most popular developer tools in the world. Agentic DevOps AI has already transformed the way we code, with 15 million developers using GitHub Copilot today to build faster. But coding is only a fraction of the developer’s time. Extending agents across the entire software lifecycle, means developers can move faster from idea to production, boost code quality, and strengthen security, while removing the burden of low value, routine, time consuming tasks. We can even address decades of technical debt and keep apps running smoothly in production. This is the foundation of agentic DevOps—the next evolution of DevOps, reimagined for a world where intelligent agents collaborate with developer teams and with each other. Agents introduced today across GitHub Copilot and Azure operate like a member of your development team, automating and optimizing every stage of the software lifecycle, from performing code reviews, and writing tests to fixing defects and building entire specs. Copilot can even collaborate with other agents to complete complex tasks like resolving production issues. Developers stay at the center of innovation, orchestrating agents for the mundane while focusing their energy on the work that matters most. Customers like EY are already seeing the impact: “The coding agent in GitHub Copilot is opening up doors for each developer to have their own team, all working in parallel to amplify their work. Now we're able to assign tasks that would typically detract from deeper, more complex work, freeing up several hours for focus time." - James Zabinski, DevEx Lead at EY You can learn more about agentic DevOps and the new capabilities announced today from Amanda Silver, Corporate Vice President of Product, Microsoft Developer Division, and Mario Rodriguez, Chief Product Office at GitHub. And be sure to read more from GitHub CEO Thomas Dohmke about the latest with GitHub Copilot. At Microsoft Build, see agentic DevOps in action in the following sessions, available both in-person May 19 - 22 in Seattle and on-demand: BRK100: Reimagining Software Development and DevOps with Agentic AI BRK 113: The Agent Awakens: Collaborative Development with GitHub Copilot BRK118: Accelerate Azure Development with GitHub Copilot, VS Code & AI BRK131: Java App Modernization Simplified with AI BRK102: Agent Mode in Action: AI Coding with Vibe and Spec-Driven Flows BRK101: The Future of .NET App Modernization Streamlined with AI New AI Toolchain Integrations Beyond these new agentic capabilities, we’re also releasing new integrations that bring key services directly to the tools developers are already using. From the 150 million GitHub users to the 50 million monthly users of the VS Code family, we’re making it easier for developers everywhere to build AI apps. If GitHub Copilot changed how we write code, Azure AI Foundry is changing what we can build. And the combination of the two is incredibly powerful. Now we’re bringing leading models from Azure AI Foundry directly into your GitHub experience and workflow, with a new native integration. GitHub models lets you experiment with leading models from OpenAI, Meta, Cohere, Microsoft, Mistral and more. Test and compare performance while building models directly into your codebase all within in GitHub. You can easily select the best model performance and price side by side and swap models with a simple, unified API. And keeping with our enterprise commitment, teams can set guardrails so model selection is secure, responsible, and in line with your team’s policies. Meanwhile, new Azure Native Integrations gives developers seamless access to a curated set of 20 software services from DataDog, New Relic, Pinecone, Pure Storage Cloud and more, directly through Azure portal, SDK, and CLI. With Azure Native Integrations, developers get the flexibility to work with their preferred vendors across the AI toolchain with simplified single sign-on and management, while staying in Azure. Today, we are pleased to announce the addition of even more developer services: Arize AI: Arize’s platform provides essential tooling for AI and agent evaluation, experimentation, and observability at scale. With Arize, developers can easily optimize AI applications through tools for tracing, prompt engineering, dataset curation, and automated evaluations. Learn more. LambdaTest HyperExecute: LambdaTest HyperExecute is an AI-native test execution platform designed to accelerate software testing. It enables developers and testers to run tests up to 70% faster than traditional cloud grids by optimizing test orchestration, observability and streamlining TestOps to expedite release cycles. Learn more. Mistral: Mistral and Microsoft announced a partnership today, which includes integrating Mistral La Plateforme as part of Azure Native Integrations. Mistral La Plateforme provides pay-as-you-go API access to Mistral AI's latest large language models for text generation, embeddings, and function calling. Developers can use this AI platform to build AI-powered applications with retrieval-augmented generation (RAG), fine-tune models for domain-specific tasks, and integrate AI agents into enterprise workflows. MongoDB (Public Preview): MongoDB Atlas is a fully managed cloud database that provides scalability, security, and multi-cloud support for modern applications. Developers can use it to store and search vector embeddings, implement retrieval-augmented generation (RAG), and build AI-powered search and recommendation systems. Learn more. Neon: Neon Serverless Postgres is a fully managed, autoscaling PostgreSQL database designed for instant provisioning, cost efficiency, and AI-native workloads. Developers can use it to rapidly spin up databases for AI agents, store vector embeddings with pgvector, and scale AI applications seamlessly. Learn more. Java and .Net App Modernization Shipping to production isn’t the finish line—and maintaining legacy code shouldn’t slow you down. Today we’re announcing comprehensive resources to help you successfully plan and execute app modernization initiatives, along with new agents in GitHub Copilot to help you modernize at scale, in a fraction of the time. In fact, customers like Ford China are seeing breakthrough results, reducing up to 70% of their Java migration efforts by using GitHub Copilot to automate middleware code migration tasks. Microsoft’s App Modernization Guidance applies decades of enterprise apps experience to help you analyze production apps and prioritize modernization efforts, while applying best practices and technical patterns to ensure success. And now GitHub Copilot transforms the modernization process, handling code assessments, dependency updates, and remediation across your production Java and .NET apps (support for mainframe environments is coming soon!). It generates and executes update plans automatically, while giving you full visibility, control, and a clear summary of changes. You can even raise modernization tasks in GitHub Issues from our proven service Azure Migrate to assign to developer teams. Your apps are more secure, maintainable, and cost-efficient, faster than ever. Learn how we’re reimagining app modernization for the era of AI with the new App Modernization Guidance and the modernization agent in GitHub Copilot to help you modernize your complete app estate. Scaling AI Apps and Agents Sophisticated apps and agents need an equally powerful runtime. And today we’re advancing our complete portfolio, from serverless with Azure Functions and Azure Container Apps, to the control and scale of Azure Kubernetes Service. At Build we’re simplifying how you deploy, test, and operate open-source and custom models on Kubernetes through Kubernetes AI Toolchain Operator (KAITO), making it easy to inference AI models with the flexibility, auto-scaling, pay-per-second pricing, and governance of Azure Container Apps serverless GPU, helping you create real-time, event-driven workflows for AI agents by integrating Azure Functions with Azure AI Foundry Agent Service, and much, much more. The platform you choose to scale your apps has never been more important. With new integrations with Azure AI Foundry, advanced automation that reduces developer overhead, and simplified operations, security and governance, Azure’s app platform can help you deliver the sophisticated, secure AI apps your business demands. To see the full slate of innovations across the app platform, check out: Powering the Next Generation of AI Apps and Agents on the Azure Application Platform Tools that keep pace with how you need to build This week we’re also introducing new enhancements to our tooling to help you build as fast as possible and explore what’s next with AI, all directly from your editor. GitHub Copilot for Azure brings Azure-specific tools into agent mode in VS Code, keeping you in the flow as you create, manage, and troubleshoot cloud apps. Meanwhile the Azure Tools for VS Code extension pack brings everything you need to build apps on Azure using GitHub Copilot to VS Code, making it easy to discover and interact with cloud services that power your applications. Microsoft’s gallery of AI App Templates continues to expand, helping you rapidly move from concept to production app, deployed on Azure. Each template includes fully working applications, complete with app code, AI features, infrastructure as code (IaC), configurable CI/CD pipelines with GitHub Actions, along with an application architecture, ready to deploy to Azure. These templates reflect the most common patterns and use cases we see across our AI customers, from getting started with AI agents to building GenAI chat experiences with your enterprise data and helping you learn how to use best practices such as keyless authentication. Learn more by reading the latest on Build Apps and Agents with Visual Studio Code and Azure Building the agentic future The emergence of agentic DevOps, the new wave of development powered by GitHub Copilot and new services launching across Microsoft Build will be transformative. But just as we’ve seen over the first 50 years of Microsoft’s history, the real impact will come from the global community of developers. You all have the power to turn these tools and platforms into advanced AI apps and agents that make every business move faster, operate more intelligently and innovate in ways that were previously impossible. Learn more and get started with GitHub Copilot
