Three tiers of Agentic AI - and when to use none of them
Every enterprise has an AI agent. Almost none of them work in production. Walk into any enterprise technology review right now and you will find the same thing. Pilots running. Demos recorded. Steering committees impressed. And somewhere in the background, a quiet acknowledgment that the thing does not actually work at scale yet. OutSystems surveyed nearly 1,900 global IT leaders and found that 96% of organizations are already running AI agents in some capacity. Yet only one in nine has those agents operating in production at scale. The experiments are everywhere. The production systems are not. That gap is not a capability problem. The infrastructure has matured. Tool calling is standard across all major models. Frameworks like LangGraph, CrewAI, and Microsoft Agent Framework abstract orchestration logic. Model Context Protocol standardizes how agents access external tools and data sources. Google's Agent-to-Agent protocol now under Linux Foundation governance with over 50 enterprise technology partners including Salesforce, SAP, ServiceNow, and Workday standardizes how agents coordinate with each other. The protocols are in place. The frameworks are production ready. The gap is a selection and governance problem. Teams are building agents on problems that do not need them. Choosing the wrong tier for the ones that do. And treating governance as a compliance checkbox to add after launch, rather than an architectural input to design in from the start. The same OutSystems research found that 94% of organizations are concerned that AI sprawl is increasing complexity, technical debt, and security risk and only 12% have a centralized approach to managing it. Teams are deploying agents the way shadow IT spread through enterprises a decade ago: fast, fragmented, and without a shared definition of what production-ready actually means. I've built agentic systems across enterprise clients in logistics, retail, and B2B services. The failures I keep seeing are not technology failures. They are architecture and judgment failures problems that existed before the first line of code was written, in the conversation where nobody asked the prior question. This article is the framework I use before any platform conversation starts. What has genuinely shifted in the agentic landscape Three changes are shaping how enterprise agent architecture should be designed today and they are not incremental improvements on what existed before. The first is the move from single agents to multi-agent systems. Databricks' State of AI Agents report drawing on data from over 20,000 organizations, including more than 60% of the Fortune 500 found that multi-agent workflows on their platform grew 327% in just four months. This is not experimentation. It is production architecture shifting. A single agent handling everything routing, retrieval, reasoning, execution is being replaced by specialized agents coordinating through defined interfaces. A financial organization, for example, might run separate agents for intent classification, document retrieval, and compliance checking each narrow in scope, each connected to the next through a standardized protocol rather than tightly coupled code. The second is protocol standardization. MCP handles vertical connectivity how agents access tools, data sources, and APIs through a typed manifest and standardized invocation pattern. A2A handles horizontal connectivity how agents discover peer agents, delegate subtasks, and coordinate workflows. Production systems today use both. The practical consequence is that multi-agent architectures can be composed and governed as a platform rather than managed as a collection of one-off integrations. The third is governance as the differentiating factor between teams that ship and teams that stall. Databricks found that companies using AI governance tools get over 12 times more AI projects into production compared to those without. The teams running production agents are not running more sophisticated models. They built evaluation pipelines, audit trails, and human oversight gates before scaling not after the first incident. Tier 1 - Low-code agents: fast delivery with a defined ceiling The low-code tier is more capable than it was eighteen months ago. Copilot Studio, Salesforce Agentforce, and equivalent platforms now support richer connector libraries, better generative orchestration, and more flexible topic models. The ceiling is higher than it was. It is still a ceiling. The core pattern remains: a visual topic model drives a platform-managed LLM that classifies intent and routes to named execution branches. Connectors abstract credential management and API surface. A business team — analyst, citizen developer, IT operations — can build, deploy, and iterate without engineering involvement on every change. For bounded conversational problems, this is the fastest path from requirement to production. The production reality is documented clearly. Gartner data found that only 5% of Copilot Studio pilots moved to larger-scale deployment. A European telecom with dedicated IT resources and a full Microsoft enterprise agreement spent six months and did not deliver a single production agent. The visual builder works. The path from prototype to production, production-grade integrations, error handling, compliance logging, exception routing is where most enterprises get stuck, because it requires Power Platform expertise that most business teams do not have. The platform ceiling shows up predictably at four points. Async processing anything beyond a synchronous connector call, including approval chains, document pipelines, or batch operations cannot be handled natively. Full payload audit logs platform logs give conversation transcripts and connector summaries, not structured records of every API call and its parameters. Production volume concurrency limits and message throughput budgets bind faster than planning assumptions suggest. Root cause analysis in production you cannot inspect the LLM's confidence score or the alternatives it considered, which makes diagnosing misbehavior significantly harder than it should be. The correct diagnostic: can this use case be owned end-to-end by a business team, covered by standard connectors, with no latency SLA below three seconds and no payload-level compliance requirement? Yes, low code is the correct tier. Not a compromise. If no on any point, continue. If low-code is the right call for your use case: Copilot Studio quickstart Tier 2 - Pro-code agents: the architecture the current landscape demands The defining pattern in production pro-code architecture today is multi-agent. Specialized agents per domain, coordinating through MCP for tool access and A2A for peer-to-peer delegation, with a governance layer spanning the entire system. What this looks like in practice: a financial organization handling incoming compliance queries runs separate agents for intent classification, document retrieval, and the compliance check itself. None of these agents tries to do all three jobs. Each has a narrow responsibility, a defined input/output contract typed against a JSON Schema, and a clear handoff boundary. The 327% growth in multi-agent workflows reflects production teams discovering that the failure modes of monolithic agents topic collision, context overflow, degraded classification as scope expands are solved by specialization, not by making a single agent more capable. The discipline that makes multi-agent systems reliable is identical to what makes single-agent systems reliable, just enforced across more boundaries: the LLM layer reasons and coordinates; deterministic tool functions enforce. In a compliance pipeline, no LLM decides whether a document satisfies a regulatory requirement. That evaluation runs in a deterministic tool with a versioned rule set, testable outputs, and an immutable audit log. The LLM orchestrates the sequence. The tool produces the compliance record. Mixing these letting an LLM evaluate whether a rule pass collapses the audit trail and introduces probabilistic outputs on questions that have regulatory answers. MCP is the tool interface standard today. An MCP server exposes a typed manifest any compliant agent runtime can discover at startup. Tools are versioned, independently deployable, and reusable across agents without bespoke integration code. A2A extends this horizontally: agents advertise capability cards, discover peers, and delegate subtasks through a standardised protocol. The practical consequence is that multi-agent systems built on both protocols can be composed and governed as a platform rather than managed as a collection of one-off integrations. Observability is the architectural element that separates teams shipping production agents from teams perpetually in pilot. Build evaluation pipelines, distributed traces across all agent boundaries, and human review gates before scaling. The teams that add these after the first production incident spend months retrofitting what should have been designed in. If pro-code is the right call for your use case: Foundry Agent Service The hybrid pattern: still where production deployments land The shift to multi-agent architecture does not change the hybrid pattern it deepens it. Low-code at the conversational surface, pro-code multi-agent systems behind it, with a governance layer spanning both. On a logistics client engagement, the brief was a sales assistant for account managers shipment status, account health, and competitive context inside Teams. The business team wanted everything in Copilot Studio. Engineering wanted a custom agent runtime. Both were wrong. What we built: Copilot Studio handled all high-frequency, low-complexity queries shipment tracking, account status, open cases through Power Platform connectors. Zero custom code. That covered roughly 78% of actual interaction volume. Requests requiring multi-source reasoning competitive positioning on a specific lane, churn risk across an account portfolio, contract renewal analysis delegated via authenticated HTTP action to a pro-code multi-agent service on Azure. A retrieval agent pulled deal history and market intelligence through MCP-exposed tools. A synthesis agent composed the recommendation with confidence scoring. Structured JSON back to the low-code layer, rendered as an adaptive card in Teams. The HITL gate was non-negotiable and designed before deployment, not added after the first incident. No output reached a customer without a manager approval step. The agent drafts. A human sends. This boundary low-code for conversational volume, pro-code for reasoning depth maps directly to what the research shows separates teams that ship from teams that stall. The organizations running agents in production drew the line correctly between what the platform can own and what engineering needs to own. Then they built governance into both sides before scaling. The four gates - the prior question that still gets skipped Run every candidate use case through these four checks before the platform conversation begins. None of the recent infrastructure improvements change what they are checking, because none of them change the fundamental cost structure of agentic reasoning. Gate 1 - is the logic fully deterministic? If every valid output for every valid input can be enumerated in unit tests, the problem does not need an LLM. A rules engine executes in microseconds at zero inference cost and cannot produce a plausible-but-wrong answer. NeuBird AI's production ops agents which have resolved over a million alerts and saved enterprises over $2 million in engineering hours work because alert triage logic that can be expressed as rules runs in deterministic code, and the LLM only handles cases where pattern-matching is insufficient. That boundary is not incidental to the system's reliability. It is the reason for it. Gate 2 - is zero hallucination tolerance required? With over 80% of databases now being built by AI agents per Databricks' State of AI Agents report the surface area for hallucination-induced data errors has grown significantly. In domains where a wrong answer is a compliance event financial calculation, medical logic, regulatory determinations irreducible LLM output uncertainty is disqualifying regardless of model version or prompt engineering effort. Exit to deterministic code or classical ML with bounded output spaces. Gate 3 - is a sub-100ms latency SLA required? LLM inference is faster than it was eighteen months ago. It is not fast enough for payment transaction processing, real-time fraud scoring, or live inventory management. A three-agent system with MCP tool calls has a P50 latency measured in seconds. These problems need purpose-built transactional architecture. Gate 4 - is regulatory explainability required? A2A enables complex agent coordination and delegation. It does not make LLM reasoning reproducible in a regulatory sense. Temperature above zero means the same input produces different outputs across invocations. Regulators in financial services, healthcare, and consumer credit require deterministic, auditable decision rationale. Exit to deterministic workflow with structured audit logging at every Five production failure modes - one of them new The four original anti-patterns are still showing up in production. A fifth has been added by scale. Routing data retrieval through a reasoning loop. A direct API call returns account status in under 10ms. Routing the same request through an LLM reasoning step adds hundreds of milliseconds, consumes tokens on every call, and introduces output parsing on data that is already structured. The agent calls a structured tool. The tool calls the API. The agent never acts as the integration layer. Encoding business rules in prompts. Rules expressed in prompt text drift as models update. They produce probabilistic output across invocations and fail in ways that are difficult to reproduce and diagnose. A rule that must evaluate correctly every time belongs in a deterministic tool function unit-tested, version-controlled, independently deployable via MCP. No approval gate on CRUD operations. CRUD operations without a human approval step will eventually misfire on the input that testing did not cover. The gate needs to be designed before deployment, not added after the first incident involving a financial posting, a customer-facing communication, or a data deletion. Monolithic agent for all domains. A single agent accumulating every domain leads predictably to topic collision, context overflow, and maintenance that becomes impossible as scope expands. Specialized agents per domain, coordinating through A2A, is the architecture that scales. Ungoverned agent sprawl. This is the new one and currently the most prevalent. OutSystems found 94% of organizations concerned about it, with only 12% having a centralized response. Teams building agents independently across fragmented stacks, without shared governance, evaluation standards, or audit infrastructure, produce exactly the same organizational debt that shadow IT created but with higher stakes, because these systems make autonomous decisions rather than just storing and retrieving data. The fix is treating governance as an architectural input before deployment, not a compliance requirement after something breaks. The infrastructure is ready. The judgment is not. The tier decision sequence has not changed. Does the problem need natural language understanding or dynamic generation? No — deterministic system, stop. Can a business team own it through standard connectors with no sub-3-second latency SLA and no payload-level compliance requirement? Yes — low-code. Does it need custom orchestration, multi-agent coordination, or audit-grade observability? Yes — pro-code with MCP and A2A. Does it need both a conversational surface and deep backend reasoning? Hybrid, with a governance layer spanning both. What has changed is that governance is no longer optional infrastructure to add when you have time. The data is unambiguous. Companies with governance tools get over 12 times more AI projects into production than those without. Evaluation pipelines, distributed tracing across agent boundaries, human oversight gates, and centralised agent lifecycle management are not overhead. They are what converts experiments into production systems. The teams still stuck in pilot are not stuck because the technology failed them. They are stuck because they skipped this layer. The protocols are standardised. The frameworks are mature. The infrastructure exists. None of that is what is holding most enterprise agent programmes back. What is holding them back is a selection problem disguised as a technology problem — teams building agents before asking whether agents are warranted, choosing platforms before running the four gates, and treating governance as a checkpoint rather than an architectural input. I have built agents that should have been workflow engines. Not because the technology was wrong, but because nobody stopped early enough to ask whether it was necessary. The four gates in this article exist because I learned those lessons at clients' expense, not mine. The most useful thing I can offer any team starting an agentic AI project is not a framework selection guide. It is permission to say no — and a clear basis for saying it. Take the four gates framework to your next architecture review. If you have already shipped agents to production, I would like to hear what worked and what did not - comment below What to do next Three concrete steps depending on where you are right now. If you have pilots that have not reached production: Run them through the four gates in this article before the next sprint. Gate 1 alone will eliminate a meaningful percentage of them. The ones that survive all four are your real candidates for production investment. Download the attached file for gated checklist and take it into your next architecture review. If you are starting a new agent project: Do not open a platform before you have answered the gate questions. Once you have confirmed an agent is warranted and identified the tier, start here: Copilot Studio guided setup for low-code scenarios, or Foundry Agent Service for pro-code patterns with MCP and multi-agent coordination built in. Build governance infrastructure - evaluation pipeline, distributed tracing, HITL gates - before you scale, not after. If you have already shipped agents to production: Share what worked and what did not in the Azure AI Tech Community — tag posts with #AgentArchitecture. The most useful signal for teams still in pilot is hearing from practitioners who have been through production, not vendors describing what production should look like. References OutSystems — State of AI Development Report - https://www.outsystems.com/1/state-ai-development-report Databricks — State of AI Agents Report - https://www.databricks.com/resources/ebook/state-of-ai-agents Gartner — 2025 Microsoft 365 and Copilot Survey - https://www.gartner.com/en/documents/6548002 (Paywalled primary source — publicly reported via techpartner.news: https://www.techpartner.news/news/gartner-microsoft-copilot-hype-offset-by-roi-and-readiness-realities-618118) Anthropic — Model Context Protocol (MCP) - https://modelcontextprotocol.io Google Cloud — Agent-to-Agent Protocol (A2A) . https://developers.googleblog.com/en/a2a-a-new-era-of-agent-interoperability NeuBird AI — Production Operations Deployment Announcement NeuBird AI Closes $19.3M Funding Round to Scale Agentic AI Across Enterprise Production Operations ReAct: Synergizing Reasoning and Acting in Language Models — Yao et al. https://arxiv.org/abs/2210.03629 Enterprise Integration Patterns — Gregor Hohpe & Bobby Woolf, Addison-Wesley https://www.enterpriseintegrationpatterns.comIntroducing OpenAI's GPT-image-2 in Microsoft Foundry
Take a small design team running a global social campaign. They have the creative vision to produce localized imagery for every market, but not the resources to reshoot, reformat, or outsource that scale. Every asset needs to fit a different platform, a different dimension, a different cultural context, and they all need to ship at the same time. This is where flexible image generation comes in handy. OpenAI's GPT-image-2 is now generally available and rolling out today to Microsoft Foundry, introducing a step change in image generation. Developers and designers now get more control over image output, so a small team can execute with the reach and flexibility of a much larger one. What is new in GPT-image-2? GPT-image-2 brings real world intelligence, multilingual understanding, improved instruction following, increased resolution support, and an intelligent routing layer giving developers the tools to scale image generation for production workflows. Real world intelligence GPT-image-2 has a knowledge cut off of December 2025, meaning that it is able to give you more contextually relevant and accurate outputs. The model also comes with enhanced thinking capabilities that allow it to search the web, check its own outputs, and create multiple images from just one prompt. These enhancements shift image generation models away from being simple tools and runs them into creative sidekicks. Multilingual understanding GPT-image-2 includes increased language support across Japanese, Korean, Chinese, Hindi, and Bengali, as well as new thinking capabilities. This means the model can create images and render text that feels localized. Increased resolution support GPT-image-2 introduces 4K resolution support, giving developers the ability to generate rich, detailed, and photorealistic images at custom dimensions. Resolution guidelines to keep in mind: Constraint Detail Total pixel budget Maximum pixels in final image cannot exceed 8,294,400 Minimum pixels in final image cannot be less than 655,360 Requests exceeding this are automatically resized to fit. Resolutions 4K, 1024x1024, 1536x1024, and 1024x1536 Dimension alignment Each dimension must be a multiple of 16 Note: If your requested resolution exceeds the pixel budget, the service will automatically resize it down. Intelligent routing layer GPT-image-2 also includes an expanded routing layer with two distinct modes, allowing the service to intelligently select the right generation configuration for a request without requiring an explicitly set size value. Mode 1 — Legacy size selection In Mode 1, the routing layer selects one of the three legacy size tiers to use for generation: Size tier Description smimage Small image output image Standard image output xlimage Large image output This mode is useful for teams already familiar with the legacy size tiers who want to benefit from automatic selection without making any manual changes. Mode 2 — Token size bucket selection In Mode 2, the routing layer selects from six token size buckets — 16, 24, 36, 48, 64, 96 — which map roughly to the legacy size tiers: Token bucket Approximate legacy size 16, 24 smimage 36, 48 image 64, 96 xlimage This approach can allow for more flexibility in the number of tokens generated, which in turn helps to better optimize output quality and efficiency for a given prompt. See it in action GPT-image-2 shows improved image fidelity across visual styles, generating more detailed and refined images. But, don’t just take our word for it, let's see the model in action with a few prompts and edits. Here is the example we used: Prompt: Interior of an empty subway car (no people). Wide-angle view looking down the aisle. Clean, modern subway car with seats, poles, route map strip, and ad frames above the windows. Realistic lighting with a slight cool fluorescent tone, realistic materials (metal poles, vinyl seats, textured floor). As you can see, when using the same base prompt, the image quality and realism improved with each model. Now let’s take a look at adding incremental changes to the same image: Prompt: Populate the ad frames with a cohesive ad campaign for “Zava Flower Delivery” and use an array of flower types. And our subway is now full of ads for the new ZAVA flower delivery service. Let's ask for another small change: Prompt: In all Zava Flower Delivery advertisements, change the flowers shown to roses (red and pink roses). And in three simple prompts, we've created a mockup of a flower delivery ad. From marketing material to website creation to UX design, GPT-image-2 now allows developers to deliver production-grade assets for real business use cases. Image generation across industries These new capabilities open the door to richer, more production-ready image generation workflows across a range of enterprise scenarios: Retail & e-commerce: Generate product imagery at exact platform-required dimensions, from square thumbnails to wide banners, without post-processing. Marketing: Produce crisp, rich in color campaign visuals and social assets localized to different markets. Media & entertainment: Generate storyboard panels and scene at resolutions suited to production pipelines. Education & training: Create visual learning aids and course materials formatted to exact display requirements across devices. UI/UX design: Accelerate mockup and prototype workflows by generating interface assets at the precise dimensions your design system requires. Trust and safety At Microsoft, our mission to empower people and organizations remains constant. As part of this commitment, models made available through Foundry undergo internal reviews and are deployed with safeguards designed to support responsible use at scale. Learn more about responsible AI at Microsoft. For GPT-image-2, Microsoft applied an in-depth safety approach that addresses disallowed content and misuse while maintaining human oversight. The deployment combines OpenAI’s image generation safety mitigations with Azure AI Content Safety, including filters and classifiers for sensitive content. Pricing Model Offer type Pricing - Image Pricing - Text GPT-image-2 Standard Global Input Tokens: $8 Cached Input Tokens: $2 Output Tokens: $30 Input Tokens: $5 Cached Input Tokens: $1.25 Output Tokens: $10 Note: All prices are per 1M token. Getting started Whether you’re building a personalized retail experience, automating visual content pipelines or accelerating design workflows. GPT-image-2 gives your team the resolution control and intelligent routing to generate images that fit your exact needs. Try the GPT-image-2 in Microsoft Foundry today! Deploy the model in Microsoft Foundry Experiment with the model in the Image playground Read the documentation to learn moreGemma 4 now available in Microsoft Foundry
Experimenting with open-source models has become a core part of how innovative AI teams stay competitive: experimenting with the latest architectures and often fine-tuning on proprietary data to achieve lower latencies and cost. Today, we’re happy to announce that the Gemma 4 family, Google DeepMind’s newest model family, is now available in Microsoft Foundry via the Hugging Face collection. Azure customers can now discover, evaluate, and deploy Gemma 4 inside their Azure environment with the same policies they rely on for every other workload. Foundry is the only hyperscaler platform where developers can access OpenAI, Anthropic, Gemma, and over 11,000+ models under a single control plane. Through our close collaboration with Hugging Face, Gemma 4 joining that collection continues Microsoft’s push to bring customers the widest selection of models from any cloud – and fits in line with our enhanced investments in open-source development. Frontier Intelligence, open-source weights Released by Google DeepMind on April 2, 2026, Gemma 4 is built from the same research foundation as Gemini 3 and packaged as open weights under an Apache 2.0 license. Key capabilities across the Gemma 4 family: Native multimodal: Text + image + video inputs across all sizes; analyze video by processing sequences of frames; audio input on edge models (E2B, E4B) Enhanced reasoning & coding capabilities: Multi-step planning, deep logic, and improvements in math and instruction-following enabling autonomous agents Trained for global deployment: Pretrained on 140+ languages with support for 35+ languages out of the box Long context: Context windows of up to 128K tokens (E2B/E4B) and 256K tokens (26B A4B/31B) allow developers to reason across extensive codebases, lengthy documents, or multi-session histories Why choose Foundry? Foundry is built to give developers breadth -- access to models from major model providers, open and proprietary, under one roof. Stay within Azure to work leading models. When you deploy through Foundry, models run inside your Azure environment and are subject to the same network policies, identity controls, and audit processes your organization already has in place. Managed online endpoints handle serving, scaling, and monitoring without manually setting up and managing the underlying infrastructure. Serverless deployment with Azure Container Apps allows developers to deploy and run containerized applications while reducing infrastructure management and saving costs. Gated model access integrates directly with Hugging Face user tokens, so models that require license acceptance stay compliant can be accessed without manual approvals. Foundry Local lets you run optimized Hugging Face models directly on your own hardware using the same model catalog and SDK patterns as your cloud deployments. Read the documentation here: https://aka.ms/foundrylocal and https://aka.ms/HF/foundrylocal Microsoft’s approach to Responsible AI is grounded in our AI principles of fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability. Microsoft Foundry provides governance controls, monitoring, and evaluation capabilities to help organizations deploy new models responsibly in production environments. What are teams building with Gemma 4 in Foundry Gemma 4’s combination of multimodal input, agentic function calling, and long context offers a wide range of production use cases: Document intelligence: Processing PDFs, charts, invoices, and complex tables using native vision capabilities Multilingual enterprise apps: 140+ natively trained languages — ideal for multinational customer support, content platforms as well as language learning tools for grammar correction and writing practice Long-context analytics: Reasoning across entire codebases, legal documents, or multi-session conversation histories Getting started Try Gemma 4 in Microsoft Foundry today. New models from Hugging Face continue to roll out to Foundry on a regular basis through our ongoing collaboration. If there's a model you want to see added, let us know here. Stay connected to our developer community on Discord and stay up to date on what is new in Foundry through the Model Mondays series.
Now in Foundry: Microsoft Harrier and NVIDIA EGM-8B
This week's Model Mondays edition highlights three models that share a common thread: each achieves results comparable to larger leading models, as a result of targeted training strategies rather than scale. Microsoft Research's harrier-oss-v1-0.6b from achieves state-of-the-art results on the Multilingual MTEB v2 embedding benchmark at 0.6B parameters through contrastive learning and knowledge distillation. NVIDIA's EGM-8B scores 91.4 average IoU on the RefCOCO visual grounding benchmark by training a small Vision Language Model (VLM) with reinforcement learning to match the output quality of much larger models. Together they represent a practical argument for efficiency-first model development: the gap between small and large models continues to narrow when training methodology is the focus rather than parameter count alone. Models of the week Microsoft Research: harrier-oss-v1-0.6b Model Specs Parameters / size: 0.6B Context length: 32,768 tokens Primary task: Text embeddings (retrieval, semantic similarity, classification, clustering, reranking) Why it's interesting State-of-the-art on Multilingual MTEB v2 from Microsoft Research: harrier-oss-v1-0.6b is a new embedding model released by Microsoft Research, achieving a 69.0 score on the Multilingual MTEB v2 (Massive Text Embedding Benchmark) leaderboard—placing it at the top of its size class at release. It is part of the harrier-oss family spanning harrier-oss-v1-270m (66.5 MTEB v2), harrier-oss-v1-0.6b (69.0), and harrier-oss-v1-27b (74.3), with the 0.6B variant further trained with knowledge distillation from the larger family members. Benchmarks: Multilingual MTEB v2 Leaderboard. Decoder-only architecture with task-instruction queries: Unlike most embedding models that use encoder-only transformers, harrier-oss-v1-0.6b uses a decoder-only architecture with last-token pooling and L2 normalization. Queries are prefixed with a one-sentence task instruction (e.g., "Instruct: Retrieve relevant passages that answer the query\nQuery: ...") while documents are encoded without instructions—allowing the same deployed model to be specialized for retrieval, classification, or similarity tasks through the prompt alone. Broad task coverage across six embedding scenarios: The model is trained and evaluated on retrieval, clustering, semantic similarity, classification, bitext mining, and reranking—making it suitable as a general embedding backbone for multi-task pipelines rather than a single-use retrieval model. One endpoint, consistent embeddings across the stack. 100+ language support: Trained on a large-scale mixture of multilingual data covering Arabic, Chinese, Japanese, Korean, and 100+ additional languages, with strong cross-lingual transfer for tasks that span language boundaries. Try it Use Case Prompt Pattern Multilingual semantic search Prepend task instruction to query; encode documents without instruction; rank by cosine similarity Cross-lingual document clustering Embed documents across languages; apply clustering to group semantically related content Text classification with embeddings Encode labeled examples + new text; classify by nearest-neighbor similarity in embedding space Bitext mining Encode parallel corpora in source and target languages; align segments by embedding similarity Sample prompt for a global enterprise knowledge base deployment: You are building a multilingual internal knowledge base for a global professional services firm. Using the harrier-oss-v1-0.6b endpoint deployed in Microsoft Foundry, encode all internal documents—policy guides, project case studies, and technical documentation—across English, French, German, and Japanese. At query time, prepend the task instruction to each employee query: "Instruct: Retrieve relevant internal documents that answer the employee's question\nQuery: {question}". Retrieve the top-5 most similar documents by cosine similarity and pass them to a language model with the instruction: "Using only the provided documents, answer the question and cite the source document title for each claim. If no document addresses the question, say so." NVIDIA: EGM-8B Model Specs Parameters / size: ~8.8B Context length: 262,144 tokens Primary task: Image-text-to-text (visual grounding) Why it's interesting Preforms well on visual grounding compared to larger models even at its small size: EGM-8B achieves 91.4 average Intersection over Union (IoU) on the RefCOCO benchmark—the standard measure of how accurately a model localizes a described region within an image. Compared to its base model Qwen3-VL-8B-Thinking (87.8 IoU), EGM-8B achieves a +3.6 IoU gain through targeted Reinforcement Learning (RL) fine-tuning. Benchmarks: EGM Project Page. 5.9x faster than larger models at inference: EGM-8B achieves 737ms average latency. The research demonstrates that test-time compute can be scaled horizontally across small models—generating many medium-quality responses and selecting the best—rather than relying on a single expensive forward pass through a large model. Two-stage training: EGM-8B is trained first with Supervised Fine-Tuning (SFT) on detailed chain-of-thought reasoning traces generated by a proprietary VLM, then refined with Group Relative Policy Optimization (GRPO) using a reward function combining IoU accuracy and task success. The intermediate SFT checkpoint is available as nvidia/EGM-8B-SFT for developers who want to experiment with the intermediate stage. Addresses a root cause of small model grounding errors: The EGM research identifies that 62.8% of small model errors on visual grounding stem from complex multi-relational descriptions—where a model must reason about spatial relationships, attributes, and context simultaneously. By focusing test-time compute on reasoning through these complex prompts, EGM-8B closes the gap without increasing the underlying model size. Try it Use Case Prompt Pattern Object localization Submit image + natural language description; receive bounding box coordinates Document region extraction Provide scanned document image + field description; extract specific regions Visual quality control Submit product image + defect description; localize defect region for downstream classification Retail shelf analysis Provide shelf image + product description; return location of specified SKU Sample prompt for a retail and logistics deployment: You are building a visual inspection system for a logistics warehouse. Using the EGM-8B endpoint deployed in Microsoft Foundry, submit each incoming package scan image along with a natural language grounding query describing the region of interest: "Please provide the bounding box coordinate of the region this sentence describes: {description}". For example: "the label on the upper-left side of the box", "the barcode on the bottom face", or "the damaged corner on the right side". Use the returned bounding box coordinates to route each package to the appropriate inspection station based on the identified region. Getting started You can deploy open-source Hugging Face models directly in Microsoft Foundry by browsing the Hugging Face collection in the Foundry model catalog and deploying to managed endpoints in just a few clicks. You can also start from the Hugging Face Hub. First, select any supported model and then choose "Deploy on Microsoft Foundry", which brings you straight into Azure with secure, scalable inference already configured. Learn how to discover models and deploy them using Microsoft Foundry documentation: Follow along the Model Mondays series and access the GitHub to stay up to date on the latest Read Hugging Face on Azure docs Learn about one-click deployments from the Hugging Face Hub on Microsoft Foundry Explore models in Microsoft FoundryNow in Foundry: Cohere Transcribe, Nanbeige 4.1-3B, and Octen Embedding
This week's Model Mondays edition spans three distinct layers of the AI application stack: Cohere's cohere-transcribe, a 2B Automatic Speech Recognition (ASR) model that ranks first on the Open ASR Leaderboard across 14 languages; Nanbeige's Nanbeige4.1-3B, a compact 3B reasoning model that outperforms models ten times its size on coding, math, and deep-search benchmarks; and Octen's Octen-Embedding-0.6B, a lightweight text embedding model that achieves strong retrieval scores across 100+ languages and industry-specific domains. Together, these three models illustrate how developers can build full AI pipelines—from audio ingestion to language reasoning to semantic retrieval—entirely with open-source models deployed through Microsoft Foundry. Each operates in a different modality and fills a distinct architectural role, making this week's selection especially well-suited for teams assembling production-grade systems across speech, text, and search. Models of the week Cohere's cohere-transcribe-03-2026 Model Specs Parameters / size: 2B Primary task: Automatic Speech Recognition (audio-to-text) Why it's interesting Top-ranked on the Open ASR Leaderboard: cohere-transcribe-03-2026 achieves a 5.42% average Word Error Rate (WER) across 8 English benchmark datasets as of March 26, 2026—placing it first among open models. It reaches 1.25% WER on LibriSpeech Clean and 8.15% on AMI (meeting transcription), demonstrating consistent accuracy across both clean speech and real-world, multi-speaker environments. Benchmarks: Open ASR Leaderboard. 14 languages with a dedicated encoder-decoder architecture: The model uses a large Conformer encoder for acoustic representation extraction paired with a lightweight Transformer decoder for token generation, trained from scratch on 14 languages covering European, East Asian (Chinese Mandarin, Japanese, Korean, Vietnamese), and Arabic. Unlike general-purpose models adapted for ASR, this dedicated architecture makes it efficient without sacrificing accuracy. Long-form audio with automatic chunking: Audio longer than 35 seconds is automatically split into overlapping chunks and reassembled into a coherent transcript—no manual preprocessing required. Batched inference, punctuation control, and per-language configuration are all supported through the standard API. Try it Click on the window above, upload an audio file, and watch how quickly the model transcribes it for you. Or click the link to experiment with the Cohere Transcribe Space and record audio directly from your device. Use Case Prompt Pattern Meeting transcription Submit recorded audio with language tag; retrieve timestamped transcript per speaker turn Call center quality review Batch-process customer call recordings, extract transcript, pass to classification model Medical documentation Transcribe clinical encounters; feed transcript into summarization or structured note pipeline Multilingual content indexing Process podcasts or video audio in any of 14 supported languages; store as searchable text Sample prompt for a legal services deployment: You are building a contract negotiation assistant. A client submits a recorded audio of a 45-minute supplier negotiation call. Using the cohere-transcribe-03-2026 endpoint deployed in Microsoft Foundry, transcribe the call with punctuation enabled for the English audio. Once the transcript is available, pass it to a downstream language model with the following instruction: "Identify all pricing commitments, delivery deadlines, and liability clauses mentioned in this negotiation transcript. For each, note the speaker's position (client or supplier) and flag any terms that appear ambiguous or require legal review." Nanbeige's Nanbeige4.1-3B Model Specs Parameters / size: 3B Context length: 131,072 tokens Primary task: Text generation (reasoning, coding, tool use, deep search) Why it's interesting Reasoning performance that exceeds its size class: Nanbeige4.1-3B scores 76.9 on LiveCodeBench-V6, these results suggest that targeted post-training using Supervised Fine-Tuning (SFT) and Reinforcement Learning (RL) on a focused dataset can yield improvements that scale-based approaches cannot replicate at equivalent parameter counts. Read the technical report: https://huggingface.co/papers/2602.13367. Strong preference alignment at the 3B scale: On Arena-Hard-v2, Nanbeige4.1-3B scores 73.2, compared to 56.0 for Qwen3-32B and 60.2 for Qwen3-30B-A3B—both significantly larger models. This indicates that the model's outputs consistently match human preference for response quality and helpfulness, not just accuracy on structured tasks. Deep-search capability previously absent from small general models: On xBench-DeepSearch-2505, Nanbeige4.1-3B scores 75—matching search-specialized small agents. The model can sustain complex agentic tasks involving more than 500 sequential tool invocations, a capability gap that previously required either specialized search agents or significantly larger models. Native tool-use support: The model's chat template and generation pipeline natively support tool call formatting, making it straightforward to connect to external APIs and build multi-step agentic workflows without additional scaffolding. Try it Use Case Prompt Pattern Code review and fix Provide failing test + stack trace; ask model to diagnose root cause and write corrected implementation Competition-style math Submit problem as structured prompt; use temperature 0.6, top-p 0.95 for consistent reasoning steps Agentic task execution Provide tool definitions as JSON + goal; let model plan and execute tool calls sequentially Long-document Q&A Pass full document (up to 131K tokens) with targeted factual questions; extract structured answers Sample prompt for a software engineering deployment: You are automating pull request review for a backend engineering team. Using the Nanbeige4.1-3B endpoint deployed in Microsoft Foundry, provide the model with a unified diff of a proposed code change and the following system instruction: "You are a senior software engineer reviewing a pull request. For each modified function: (1) summarize what the change does, (2) identify any edge cases that are not handled, (3) flag any security or performance regressions relative to the original, and (4) suggest a specific improvement if one is warranted. Format your output as a structured list per function." Octen's Octen-Embedding-0.6B Model Specs Parameters / size: 0.6B Context length: 32,768 tokens Primary task: Text embeddings (semantic search, retrieval, similarity) Why it's interesting Retrieval performance above larger proprietary models at 0.6B: On the RTEB (Retrieval Text Embedding Benchmark) public leaderboard, Octen-Embedding-0.6B achieves a mean task score of 0.7241—above voyage-3.5 (0.7139), Cohere-embed-v4.0 (0.6534), and text-embedding-3-large (0.6110), despite being a fraction of their parameter count. The model is fine-tuned from Qwen3-Embedding-0.6B via Low-Rank Adaptation (LoRA), demonstrating that targeted fine-tuning on retrieval-specific data can close the gap with larger embedding models. Vertical domain coverage across legal, finance, healthcare, and code: Octen-Embedding-0.6B was trained with explicit coverage of domain-specific retrieval scenarios—legal document matching, financial report Q&A, clinical dialogue retrieval, and code search including SQL. This makes it suitable for regulated-industry applications where generic embedding models tend to underperform on specialized terminology. 32,768-token context for long-document retrieval: The extended context window supports encoding entire legal contracts, earnings reports, or clinical case notes as single embeddings—removing the need to chunk long documents and re-aggregate scores at query time, which can introduce ranking errors. 100+ language support with cross-lingual retrieval: The model handles multilingual and cross-lingual retrieval natively, with strong coverage across languages including English, Chinese, and other major languages via its Qwen3-based architecture—practical for global enterprise applications that span multiple languages. Use Case Prompt Pattern Semantic search Encode user query and document corpus; rank documents by cosine similarity to query embedding Legal precedent retrieval Embed case briefs and query with legal question; retrieve most semantically relevant precedents Cross-lingual document search Encode multilingual document set; submit query in any supported language for cross-lingual retrieval Financial Q&A pipeline Embed earnings reports or filings; retrieve relevant passages to ground downstream language model responses Sample prompt for a global enterprise knowledge base deployment: You are building a clinical decision support tool. Using the Octen-Embedding-0.6B endpoint deployed in Microsoft Foundry, embed a corpus of 10,000 clinical case notes at ingestion time and store the resulting 1024-dimensional vectors in a vector database. At query time, encode an incoming patient presentation summary and retrieve the 5 most semantically similar historical cases. Pass the retrieved cases and the current presentation to a language model with the following instruction: "Based on these five similar cases and their documented outcomes, summarize the most common treatment approaches and flag any cases where the outcome differed significantly from the initial prognosis." Getting started You can deploy open-source Hugging Face models directly in Microsoft Foundry by browsing the Hugging Face collection in the Foundry model catalog and deploying to managed endpoints in just a few clicks. You can also start from the Hugging Face Hub. First, select any supported model and then choose "Deploy on Microsoft Foundry", which brings you straight into Azure with secure, scalable inference already configured. Learn how to discover models and deploy them using Microsoft Foundry documentation: Follow along the Model Mondays series and access the GitHub to stay up to date on the latest Read Hugging Face on Azure docs Learn about one-click deployments from the Hugging Face Hub on Microsoft Foundry Explore models in Microsoft FoundryAnswer synthesis in Foundry IQ: Quality metrics across 10,000 queries
With answers, you can control your entire RAG pipeline directly in Foundry IQ by Azure AI Search, without integrations. Responding only when the data supports it, answers delivers grounded, steerable, citation-rich responses and traces each piece of information to its original source. Here’s how it works and how it performed across our experiments.Turn Enterprise Knowledge into Answers with Copilot Studio and Azure AI Search
From the Field: Why This Integration Works As an experienced AI Cloud Solution Architect working in Greater China Region (GCR), I’ve seen one emerging pattern that delivers quick wins for some of my customers: combining Microsoft Copilot Studio with an existing Azure AI Search index. Teams choose this approach because it delivers two outcomes immediately: business users get grounded, reliable answers, and enterprises avoid re-building pipelines or re-platforming knowledge stores. This guide shows exactly how to connect Copilot Studio to an Azure AI Search index that is already live, so your copilot can answer confidently using your enterprise documents. What We Assume Is Already Ready To stay focused on the integration step, we assume: You have an Azure AI Search service deployed You have an index containing vectorized content (manuals, PDFs, policies, FAQs) Your platform/data team already handled ingestion, embeddings, and indexing In short, your Azure AI Search endpoint and admin key are ready, and the index already contains chunked content with embeddings. Step 1 - Collect Your Azure AI Search Connection Details From the Azure AI Search resource: Endpoint URL Azure AI Search → Overview → Url: https://<your-search-service>.search.windows.net Admin Key Azure AI Search → Keys Use either the primary or secondary key. Governance tip: For production, rotate keys regularly and use managed identities when possible. Step 2 - Add Azure AI Search as Knowledge Inside Copilot Studio Open your Copilot Studio agent Go to the Knowledge tab Select Add knowledge, choose Azure AI Search Provide: Endpoint URL Admin key Create or select the connection Choose your existing index from the dropdown Select Add to agent Step 3 - Test a Grounded Response Open the Test copilot pane and ask a question your indexed content can answer, such as: “What are the different licensing options available for Power Platform?” Verify that: The Activity Map shows Azure AI Search being invoked The answer reflects the correct document in your index Citations or references appear where applicable Conclusion Business value: You can activate grounded, explainable answers in Copilot Studio immediately by reusing your existing Azure AI Search index - no re-platforming, no new pipelines. Team model: Data/Platform teams own ingestion, enrichment, and vectorization. Business teams build and refine the copilot experience in Copilot Studio. Scale and governance: All components stay inside Azure, with enterprise-grade security, RBAC, and operational monitoring, while enabling low‑code agility for makers. For the full end-to-end lab (storage setup, embeddings, index creation), see: 🔗 https://github.com/Azure/Copilot-Studio-and-Azure (Lab 1.4). Acknowledgements This tutorial builds on foundational work by my EMEA colleague Pablo Carceller, whose GitHub repo on Copilot Studio and Azure has helped teams worldwide accelerate real customer implementations. 👉 GitHub - Copilot Studio and Azure: https://github.com/Azure/Copilot-Studio-and-Azure I would also like to thank the broader Cloud Accelerate Factory GCR team for their contributions, insights, and active collaboration in validating this pattern across customer engagements. Special appreciation to our AI Architects Dr. Longyu Qi, Jian (Jason) Shao, Lei (Leo) Ma, and Ethan Tseng, as well as our PM partners Yunxi (Rayne) Jin and Emma Wang, whose feedback and field experiences helped shape and refine this guide. Image credits: demo visuals adapted from materials by Pablo Carceller (GitHub Lab 1.4).Microsoft Foundry: Unlock Adaptive, Personalized Agents with User-Scoped Persistent Memory
From Knowledgeable to Personalized: Why Memory Matters Most AI agents today are knowledgeable — they ground responses in enterprise data sources and rely on short‑term, session‑based memory to maintain conversational coherence. This works well within a single interaction. But once the session ends, the context disappears. The agent starts fresh, unable to recall prior interactions, user preferences, or previously established context. In reality, enterprise users don’t interact with agents exclusively in one‑off sessions. Conversations can span days, weeks, evolving across multiple interactions rather than isolated sessions. Without a way to persist and safely reuse relevant context across interactions, AI agents remain efficient in the short term be being stateful within a session, but lose continuity over time due to their statelessness across sessions. Bridging this gap between short-term efficiency and long‑term adaptation exposes a deeper challenge. Persisting memory across sessions is not just a technical decision; in enterprise environments, it introduces legitimate concerns around privacy, data isolation, governance, and compliance — especially when multiple users interact with the same agent. What seems like an obvious next step quickly becomes a complex architectural problem, requiring organizations to balance the ability for agents to learn and adapt over time with the need to preserve trust, enforce isolation boundaries, and meet enterprise compliance requirements. In this post, I’ll walk through a practical design pattern for user‑scoped persistent memory, including a reference architecture and a deployable sample implementation that demonstrates how to apply this pattern in a real enterprise setting while preserving isolation, governance, and compliance. The Challenge of Persistent Memory in Enterprise AI Agents Extending memory beyond a single session seems like a natural way to make AI agents more adaptive. Retaining relevant context over time — such as preferences, prior decisions, or recurring patterns — would allow an agent to progressively tailor its behavior to each user, moving from simple responsiveness toward genuine adaptation. In enterprise environments, however, persistence introduces a different class of risk. Storing and reusing user context across interactions raises questions of privacy, data isolation, governance, and compliance — particularly when multiple users interact with shared systems. Without clear ownership and isolation boundaries, naïvely persisted memory can lead to cross‑user data leakage, policy violations, or unclear retention guarantees. As a result, many systems default to ephemeral, session‑only memory. This approach prioritizes safety and simplicity — but does so at the cost of long‑term personalization and continuity. The challenge, then, is not whether agents should remember, but how memory can be introduced without violating enterprise trust boundaries. Persistent Memory: Trade‑offs Between Abstraction and Control As AI agents evolve toward more adaptive behavior, several approaches to agent memory are emerging across the ecosystem. Each reflects a different set of trade-offs between abstraction, flexibility, and control — making it useful to briefly acknowledge these patterns before introducing the design presented here. Microsoft Foundry Agent Service includes a built‑in memory capability (currently in Preview) that enables agents to retain context beyond a single interaction. This approach integrates tightly with the Foundry runtime and abstracts much of the underlying memory management, making it well suited for scenarios that align closely with the managed agent lifecycle. Another notable approach combines Mem0 with Azure AI Search, where memory entries are stored and retrieved through vector search. In this model, memory is treated as an embedding‑centric store that emphasizes semantic recall and relevance. Mem0 is intentionally opinionated, defining how memory is structured, summarized, and retrieved to optimize for ease of use and rapid iteration. Both approaches represent meaningful progress. At the same time, some enterprises require an approach where user memory is explicitly owned, scoped, and governed within their existing data architecture — rather than implicitly managed by an agent framework or memory library. These requirements often stem from stricter expectations around data isolation, compliance, and long‑term control. User-Scoped Persistent Memory with Azure Cosmos DB The solution presented in this post provides a practical reference implementation for organizations that require explicit control over how user memory is stored, scoped, and governed. Rather than embedding long‑term memory implicitly within the agent runtime, this design models memory as a first‑class system component built on Azure Cosmos DB. At a high level, the architecture introduces user‑scoped persistent memory: a durable memory layer in which each user’s context is isolated and managed independently. Persistent memory is stored in Azure Cosmos DB containers partitioned by user identity and consists of curated, long‑lived signals — such as preferences, recurring intent, or summarized outcomes from prior interactions — rather than raw conversational transcripts. This keeps memory intentional, auditable, and easy to evolve over time. Short‑term, in‑session conversation state remains managed by Microsoft Foundry on the server side through its built‑in conversation and thread model. By separating ephemeral session context from durable user memory, the system preserves conversational coherence while avoiding uncontrolled accumulation of long‑term state within the agent runtime. This design enables continuity and personalization across sessions while deliberately avoiding the risks associated with shared or global memory models, including cross‑user data leakage, unclear ownership, and unintended reuse of context. Azure Cosmos DB provides enterprises with direct control over memory isolation, data residency, retention policies, and operational characteristics such as consistency, availability, and scale. In this architecture, knowledge grounding and memory serve complementary roles. Knowledge grounding ensures correctness by anchoring responses in trusted enterprise data sources. User‑scoped persistent memory ensures relevance by tailoring interactions to the individual user over time. Together, they enable trustworthy, adaptive AI agents that improve with use — without compromising enterprise boundaries. Architecture Components and Responsibilities Identity and User Scoping Microsoft Entra ID (App Registrations) — provides the frontend a client ID and tenant ID so the Microsoft Authentication Library (MSAL) can authenticate users via browser redirect. The oid (Object ID) claim from the ID token is used as the user identifier throughout the system. Agent Runtime and Orchestration Microsoft Foundry — serves as the unified AI platform for hosting models, managing agents, and maintaining conversation state. Foundry manages in‑session and thread‑level memory on the server side, preserving conversational continuity while keeping ephemeral context separate from long‑term user memory. Backend Agent Service — implements the AI agent using Microsoft Foundry’s agent and conversation APIs. The agent is responsible for reasoning, tool‑calling decisions, and response generation, delegating memory and search operations to external MCP servers. Memory and Knowledge Services MCP‑Memory — MCP server that hosts tools for extracting structured memory signals from conversations, generating embeddings, and persisting user‑scoped memories. Memories are written to and retrieved from Azure Cosmos DB, enforcing strict per‑user isolation. MCP‑Search — MCP server exposing tools for querying enterprise knowledge sources via Azure AI Search. This separation ensures that knowledge grounding and memory retrieval remain distinct concerns. Azure Cosmos DB for NoSQL — provides the durable, serverless document store for user‑scoped persistent memory. Memory containers are partitioned by user ID, enabling isolation, auditable access, configurable retention policies, and predictable scalability. Vector search is used to support semantic recall over stored memory entries. Azure AI Search — supplies hybrid retrieval (keyword and vector) with semantic reranking over the enterprise knowledge index. An integrated vectorizer backed by an embedding model is used for query‑time vectorization. Models text‑embedding‑3‑large — used for generating vector embeddings for both user‑scoped memories and enterprise knowledge search. gpt‑5‑mini — used for lightweight analysis tasks, such as extracting structured memory facts from conversational context. gpt‑5.1 — powers the AI agent, handling multi‑turn conversations, tool invocation, and response synthesis. Application and Hosting Infrastructure Frontend Web Application — a React‑based web UI that handles user authentication and presents a conversational chat interface. Azure Container Apps Environment — provides a shared execution environment for all services, including networking, scaling, and observability. Azure Container Apps — hosts the frontend, backend agent service, and MCP servers as independently scalable containers. Azure Container Registry — stores container images for all application components. Try It Yourself Demonstration of user‑scoped persistent memory across sessions. To make these concepts concrete, I’ve published a working reference implementation that demonstrates the architecture and patterns described above. The complete solution is available in the Agent-Memory GitHub repository. The repository README includes prerequisites, environment setup notes, and configuration details. Start by cloning the repository and moving into the project directory: git clone https://github.com/mardianto-msft/azure-agent-memory.git cd azure-agent-memory Next, sign in to Azure using the Azure CLI: az login Then authenticate the Azure Developer CLI: azd auth login Once authenticated, deploy the solution: azd up After deployment is complete, sign in using the provided demo users and interact with the agent across multiple sessions. Each user’s preferences and prior context are retained independently, the interaction continues seamlessly after signing out and returning later, and user context remains fully isolated with no cross‑identity leakage. The solution also includes a knowledge index initialized with selected Microsoft Outlook Help documentation, which the agent uses for knowledge grounding. This index can be easily replaced or extended with your own publicly accessible URLs to adapt the solution to different domains. Looking Ahead: Personalized Memory as a Foundation for Adaptive Agents As enterprise AI agents evolve, many teams are looking beyond larger models and improved retrieval toward human‑centered personalization at scale — building agents that adapt to individual users while operating within clearly defined trust boundaries. User‑scoped persistent memory enables this shift. By treating memory as a first‑class, user‑owned component, agents can maintain continuity across sessions while preserving isolation, governance, and compliance. Personalization becomes an intentional design choice, aligning with Microsoft’s human‑centered approach to AI, where users retain control over how systems adapt to them. This solution demonstrates how knowledge grounding and personalized memory serve complementary roles. Knowledge grounding ensures correctness by anchoring responses in trusted enterprise data. Personalized memory ensures relevance by tailoring interactions to the individual user. Together, they enable context‑aware, adaptive, and personalized agents — without compromising enterprise trust. Finally, this solution is intentionally presented as a reference design pattern, not a prescriptive architecture. It offers a practical starting point for enterprises designing adaptive, personalized agents, illustrating how user‑scoped memory can be modeled, governed, and integrated as a foundational capability for scalable enterprise AI.Introducing OpenAI’s GPT-image-1.5 in Microsoft Foundry
Developers building with visual AI can often run into the same frustrations: images that drift from the prompt, inconsistent object placement, text that renders unpredictably, and editing workflows that break when iterating on a single asset. That’s why we are excited to announce OpenAI's GPT Image 1.5 is now generally available in Microsoft Foundry. This model can bring sharper image fidelity, stronger prompt alignment, and faster image generation that supports iterative workflows. Starting today, customers can request access to the model and start building in the Foundry platform. Meet GPT Image 1.5 AI driven image generation began with early models like OpenAI's DALL-E, which introduced the ability to transform text prompts into visuals. Since then, image generation models have been evolving to enhance multimodal AI across industries. GPT Image 1.5 represents continuous improvement in enterprise-grade image generation. Building on the success of GPT Image 1 and GPT Image 1 mini, these enhanced models introduce advanced capabilities that cater to both creative and operational needs. The new image model offer: Text-to-image: Stronger instruction following and highly precise editing. Image-to-image: Transform existing images to iteratively refine specific regions Improved visual fidelity: More detailed scenes and realistic rendering. Accelerated creation times: Up to 4x faster generation speed. Enterprise integration: Deploy and scale securely in Microsoft Foundry. GPT Image 1.5 delivers stronger image preservation and editing capabilities, maintaining critical details like facial likeness, lighting, composition, and color tone across iterative changes. You’ll see more consistent preservation of branded logos and key visuals, making it especially powerful for marketing, brand design, and ecommerce workflows—from graphics and logo creation to generating full product catalogs (variants, environments, and angles) from a single source image. Benchmarks Based on an internal Microsoft dataset, GPT Image 1.5 performs higher than other image generation models in prompt alignment and infographics tasks. It focuses on making clear, strong edits – performing best on single-turn modification, delivering the higher visual quality in both single and multi-turn settings. The following results were found across image generation and editing: Text to image Prompt alignment Diagram / Flowchart GPT Image 1.5 91.2% 96.9% GPT Image 1 87.3% 90.0% Qwen Image 83.9% 33.9% Nano Banana Pro 87.9% 95.3% Image editing Evaluation Aspect Modification Preservation Visual Quality Face Preservation Metrics BinaryEval SC (semantic) DINO (Visual) BinaryEval AuraFace Single-turn GPT image 1 99.2% 51.0% 0.14 79.5% 0.30 Qwen image 81.9% 63.9% 0.44 76.0% 0.85 GPT Image 1.5 100% 56.77% 0.14 89.96% 0.39 Multi-turn GPT Image 1 93.5% 54.7% 0.10 82.8% 0.24 Qwen image 77.3% 68.2% 0.43 77.6% 0.63 GPT image 1.5 92.49% 60.55% 0.15 89.46% 0.28 Using GPT Image 1.5 across industries Whether you’re creating immersive visuals for campaigns, accelerating UI and product design, or producing assets for interactive learning GPT Image 1.5 gives modern enterprises the flexibility and scalability they need. Image models can allow teams to drive deeper engagement through compelling visuals, speed up design cycles for apps, websites, and marketing initiatives, and support inclusivity by generating accessible, high‑quality content for diverse audiences. Watch how Foundry enables developers to iterate with multimodal AI across Black Forest Labs, OpenAI, and more: Microsoft Foundry empowers organizations to deploy these capabilities at scale, integrating image generation seamlessly into enterprise workflows. Explore the use of AI image generation here across industries like: Retail: Generate product imagery for catalogs, e-commerce listings, and personalized shopping experiences. Marketing: Create campaign visuals and social media graphics. Education: Develop interactive learning materials or visual aids. Entertainment: Edit storyboards, character designs, and dynamic scenes for films and games. UI/UX: Accelerate design workflows for apps and websites. Microsoft Foundry provides security and compliance with built-in content safety filters, role-based access, network isolation, and Azure Monitor logging. Integrated governance via Azure Policy, Purview, and Sentinel gives teams real-time visibility and control, so privacy and safety are embedded in every deployment. Learn more about responsible AI at Microsoft. Pricing Model Pricing (per 1M tokens) - Global GPT-image-1.5 Input Tokens: $8 Cached Input Tokens: $2 Output Tokens: $32 Cost efficiency improves as well: image inputs and outputs are now cheaper compared to GPT Image 1, enabling organizations to generate and iterate on more creative assets within the same budget. For detailed pricing, refer here. Getting started Learn more about image generation, explore code samples, and read about responsible AI protections here. Try GPT Image 1.5 in Microsoft Foundry and start building multimodal experiences today. Whether you’re designing educational materials, crafting visual narratives, or accelerating UI workflows, these models deliver the flexibility and performance your organization needs.How Do We Know AI Isn’t Lying? The Art of Evaluating LLMs in RAG Systems
🔍 1. Why Evaluating LLM Responses is Hard In classical programming, correctness is binary. Input Expected Result 2 + 2 4 ✔ Correct 2 + 2 5 ✘ Wrong Software is deterministic — same input → same output. LLMs are probabilistic. They generate one of many valid word combinations, like forming sentences from multiple possible synonyms and sentence structures. Example: Prompt: "Explain gravity like I'm 10" Possible responses: Response A Response B Gravity is a force that pulls everything to Earth. Gravity bends space-time causing objects to attract. Both are correct. Which is better? Depends on audience. So evaluation needs to look beyond text similarity. We must check: ✔ Is the answer meaningful? ✔ Is it correct? ✔ Is it easy to understand? ✔ Does it follow prompt intent? Testing LLMs is like grading essays — not checking numeric outputs. 🧠 2. Why RAG Evaluation is Even Harder RAG introduces an additional layer — retrieval. The model no longer answers from memory; it must first read context, then summarise it. Evaluation now has multi-dimensions: Evaluation Layer What we must verify Retrieval Did we fetch the right documents? Understanding Did the model interpret context correctly? Grounding Is the answer based on retrieved data? Generation Quality Is final response complete & clear? A simple story makes this intuitive: Teacher asks student to explain Photosynthesis. Student goes to library → selects a book → reads → writes explanation. We must evaluate: Did they pick the right book? → Retrieval Did they understand the topic? → Reasoning Did they copy facts correctly without inventing? → Faithfulness Is written explanation clear enough for another child to learn from? → Answer Quality One failure → total failure. 🧩 3. Two Types of Evaluation 🔹 Intrinsic Evaluation — Quality of the Response Itself Here we judge the answer, ignoring real-world impact. We check: ✔ Grammar & coherence ✔ Completeness of explanation ✔ No hallucination ✔ Logic flow & clarity ✔ Semantic correctness This is similar to checking how well the essay is written. Even if the result did not solve the real problem, the answer could still look good — that’s why intrinsic alone is not enough. 🔹 Extrinsic Evaluation — Did It Achieve the Goal? This measures task success. If a customer support bot writes a beautifully worded paragraph, but the user still doesn’t get their refund — it failed extrinsically. Examples: System Type Extrinsic Goal Banking RAG Bot Did user get correct KYC procedure? Medical RAG Was advice safe & factual? Legal search assistant Did it return the right section of the law? Technical summariser Did summary capture key meaning? Intrinsic = writing quality. Extrinsic = impact quality. A production-grade RAG system must satisfy both. 📏 4. Core RAG Evaluation Metrics (Explained with Very Simple Analogies) Metric Meaning Analogy Relevance Does answer match question? Ask who invented C++? → model talks about Java ❌ Faithfulness No invented facts Book says started 2004, response says 1990 ❌ Groundedness Answer traceable to sources Claims facts that don’t exist in context ❌ Completeness Covers all parts of question User asks Windows vs Linux → only explains Windows Context Recall / Precision Correct docs retrieved & used Student opens wrong chapter Hallucination Rate Degree of made-up info “Taj Mahal is in London” 😱 Semantic Similarity Meaning-level match “Engine died” = “Car stopped running” 💡 Good evaluation doesn’t check exact wording. It checks meaning + truth + usefulness. 🛠 5. Tools for RAG Evaluation 🔹 1. RAGAS — Foundation for RAG Scoring RAGAS evaluates responses based on: ✔ Faithfulness ✔ Relevance ✔ Context recall ✔ Answer similarity Think of RAGAS as a teacher grading with a rubric. It reads both answer + source documents, then scores based on truthfulness & alignment. 🔹 2. LangChain Evaluators LangChain offers multiple evaluation types: Type What it checks String or regex Basic keyword presence Embedding based Meaning similarity, not text match LLM-as-a-Judge AI evaluates AI (deep reasoning) LangChain = testing toolbox RAGAS = grading framework Together they form a complete QA ecosystem. 🔹 3. PyTest + CI for Automated LLM Testing Instead of manually validating outputs, we automate: Feed preset questions to RAG Capture answers Run RAGAS/LangChain scoring Fail test if hallucination > threshold This brings AI closer to software-engineering discipline. RAG systems stop being experiments — they become testable, trackable, production-grade products. 🚀 6. The Future: LLM-as-a-Judge The future of evaluation is simple: LLMs will evaluate other LLMs. One model writes an answer. Another model checks: ✔ Was it truthful? ✔ Was it relevant? ✔ Did it follow context? This enables: Benefit Why it matters Scalable evaluation No humans needed for every query Continuous improvement Model learns from mistakes Real-time scoring Detect errors before user sees them This is like autopilot for AI systems — not only navigating, but self-correcting mid-flight. And that is where enterprise AI is headed. 🎯 Final Summary Evaluating LLM responses is not checking if strings match. It is checking if the machine: ✔ Understood the question ✔ Retrieved relevant knowledge ✔ Avoided hallucination ✔ Provided complete, meaningful reasoning ✔ Grounded answer in real source text RAG evaluation demands multi-layer validation — retrieval, reasoning, grounding, semantics, safety. Frameworks like RAGAS + LangChain evaluators + PyTest pipelines are shaping the discipline of measurable, reliable AI — pushing LLM-powered RAG from cool demo → trustworthy enterprise intelligence. Useful Resources What is Retrieval-Augmented Generation (RAG) : https://azure.microsoft.com/en-in/resources/cloud-computing-dictionary/what-is-retrieval-augmented-generation-rag/ Retrieval-Augmented Generation concepts (Azure AI) : https://learn.microsoft.com/en-us/azure/ai-services/content-understanding/concepts/retrieval-augmented-generation RAG with Azure AI Search – Overview : https://learn.microsoft.com/en-us/azure/search/retrieval-augmented-generation-overview Evaluate Generative AI Applications (Microsoft Learn – Learning Path) : https://learn.microsoft.com/en-us/training/paths/evaluate-generative-ai-apps/ Evaluate Generative AI Models in Microsoft Foundry Portal : https://learn.microsoft.com/en-us/training/modules/evaluate-models-azure-ai-studio/ RAG Evaluation Metrics (Relevance, Groundedness, Faithfulness) : https://learn.microsoft.com/en-us/azure/ai-foundry/concepts/evaluation-evaluators/rag-evaluators RAGAS – Evaluation Framework for RAG Systems : https://docs.ragas.io/
