Building an Event-Driven AI HelpDesk on Azure (with Zero API Keys)
Building AI agents is one thing, but deploying them securely at enterprise scale is another challenge. If you’re still relying on hardcoded API keys to connect your AI services, it’s time to move on. Join a live, in-depth demo of HelpDesk Copilot—an open-source, event-driven AI service desk built entirely on Azure with zero API keys. This session will cover the foundry-ticketing architecture, showing how to orchestrate autonomous AI agents using cloud-native patterns, combining Microsoft Foundry Agents’ conversational intelligence with Dapr’s event-routing, all running on Azure Container Apps. You’ll also learn about the “Zero API Key” security model using Managed Identities and Azure RBAC, and pick up best practices for serverless, scale-to-zero cloud deployments. Perfect for Cloud Architects, AI/DevOps Engineers, and Backend Developers aiming to build secure, scalable, event-driven AI apps on the Microsoft stack.Azure AI Foundry Agents - Azure AI and APIM integration
Azure Innovators Hub & Global AI Athens Community presents: Azure AI Foundry Agents All you need to know about building agents with Azure AI and APIM integration! 🛠️ Live Event Highlights Join us for an immersive, hands-on experience where we’ll explore: Creating and managing powerful Agents using Azure AI Foundry Handling threads, messages, and orchestrating Agent behaviors Implementing robust Agentic solutions with real-world scenarios Leveraging ready-to-use Templates to accelerate development Integrating APIM for seamless and secure API connectivity ✨ Whether you're a developer, AI enthusiast, or solution architect, you'll leave with practical skills and an end-to-end Multi-Agent Solution built during the session. 🎯 Perfect for tech professionals, innovators, newcomers and community members looking to deepen their Azure AI expertise and connect with fellow thinkers in Athens. Join Live Event
