Building an Agentic, AI-Powered Helpdesk with Agents Framework, Azure, and Microsoft 365
The article describes how to build an agentic, AI-powered helpdesk using Azure, Microsoft 365, and the Microsoft Agent Framework. The goal is to automate ticket handling, enrich requests with AI, and integrate seamlessly with M365 tools like Teams, Planner, and Power Automate.Azure AI Foundry Agents - Azure AI and APIM integration
Azure Innovators Hub & Global AI Athens Community presents: Azure AI Foundry Agents All you need to know about building agents with Azure AI and APIM integration! 🛠️ Live Event Highlights Join us for an immersive, hands-on experience where we’ll explore: Creating and managing powerful Agents using Azure AI Foundry Handling threads, messages, and orchestrating Agent behaviors Implementing robust Agentic solutions with real-world scenarios Leveraging ready-to-use Templates to accelerate development Integrating APIM for seamless and secure API connectivity ✨ Whether you're a developer, AI enthusiast, or solution architect, you'll leave with practical skills and an end-to-end Multi-Agent Solution built during the session. 🎯 Perfect for tech professionals, innovators, newcomers and community members looking to deepen their Azure AI expertise and connect with fellow thinkers in Athens. Join Live Event
