Introducing Viva Engage Masterclass: Your Guide to the Viva Engage Essentials
Are you ready to transform the way your team collaborates and communicates with Viva Engage? Monday Masterclass: Your Guide to Viva Engage Essentials, is a comprehensive series designed to introduce new customers to the powerful features of Viva Engage. This masterclass is your gateway to unlocking the full potential of your organization's communication and collaboration tools. Why Attend the Viva Engage Masterclass? The Masterclass is specifically tailored for customers who are eager to explore the capabilities of Viva Engage or to go beyond what they are experiencing today. During these 6 sessions, you'll gain valuable insights into how Viva Engage can enhance your organization's employee engagement. Here are some key benefits of attending: Comprehensive Overview: Get an in-depth look at the core capabilities for all roles who will be using Viva Engage, including admin and governance, moderations to how to create and manage communities, start and participate in conversations, and organize virtual events. Expert Guidance: Learn from Microsoft experts who will share best practices and tips for maximizing the use of Viva Engage in your organization. Interactive Q&A: Have your questions answered in real-time by our product group experts, ensuring you leave the session with a clear understanding of how to leverage Viva Engage in your organization. Hands-On Experience: Participate in live demonstrations and interactive activities that will help you get comfortable with the platform's functionalities. What to Expect These Masterclass sessions are designed to be an engaging and informative experience. With expert guidance, interactive sessions, and hands-on experiences, you'll leave the masterclass equipped with the knowledge and resources needed to launch Viva Engage. Each session has a blog post with dedicated resources and information including the recording. You can choose to view all 6 separate sessions or just watch the sessions that interest you! Mastering Admin and Governance in Viva Engage Enhance your administrative and governance skills with our comprehensive Monday Masterclass. This session will cover the essential aspects of administration and governance, providing you with the knowledge and tools to effectively manage and oversee your organization's Viva Engage network. Learn best practices, strategies, and practical tips to ensure smooth and efficient governance. Whether you're a new admin or looking to refine your skills, this masterclass will equip you with the expertise you need to excel. Monday Masterclass: Week 1 | Viva Engage Admin and Governance Watch session: Mastering admin and governance in Viva Engage (Customer Hub) – Microsoft Adoption Community Management Overview in Viva Engage Join us for an in-depth workshop on community management within Viva Engage. This session is designed to equip you with comprehensive strategies and tools to build, manage, and sustain vibrant communities that foster collaboration, enhance employee engagement, and support diversity and inclusion. Monday Masterclass: Week 2 | Community Management Watch session: Community management overview in Viva Engage (Customer Hub) – Microsoft Adoption Corporate Communications, Campaigns, and Leadership Engagement Elevate your communication strategies with our comprehensive Monday Masterclass. This session will delve into the essentials of effective corporate communications, impactful campaigns, and leadership engagement with Microsoft. Gain insights into best practices and innovative approaches to enhance your communication efforts. Whether you're looking to refine your skills or explore new strategies and new technology, this masterclass will provide you with the tools and knowledge to succeed. Monday Masterclass: Week 3 | Corporate Communications Watch session: Corporate communications, campaigns, and leadership engagement (Customer Hub) – Microsoft Adoption Effective Training and Adoption Strategies to launch Viva Engage Kickstart your Viva Engage journey with our focused session on training and adoption strategies. Learn how to effectively implement and promote Viva Engage within your organization, ensuring a smooth transition and high user engagement. This masterclass will provide you with practical tips and proven methods to drive successful adoption. Monday Masterclass: Week 4 Training and Adoption | Microsoft Community Hub Watch session: Effective training and adoption strategies to launch Viva Engage (Customer Hub) – Microsoft Adoption Create Captivating Events with Viva Engage Discover the secrets to hosting engaging events with our Monday Masterclass. This session will guide you through the essentials of planning, executing, and enhancing events to captivate your audience. Learn best practices, innovative techniques, and practical tips to make your events stand out. Whether you're new to event planning or looking to re-ignite your community with events, this masterclass will provide you with the tools and knowledge to create impactful and engaging events. Monday Masterclass Week 5: Mastering Live Events and AMAs in Viva Engage Watch session: Create captivating events with Viva Engage (Customer Hub) – Microsoft Adoption Data and Analytics Deep Dive Unlock the power of data and analytics in Viva Engage! This session will provide you with an in-depth overview of how to leverage data to drive engagement and make informed decisions. Whether you're new to data & analytics or looking to enhance your skills, this masterclass will equip you with practical examples and working sessions to help you master the essentials. Monday Masterclass: Week 6 Analytics in Viva Engage Watch session: Data and analytics deep dive (Customer Hub) – Microsoft Adoption Recordings and resources! Watch the Masterclass: Your Guide to Viva Engage Essentials and take the first step towards a more connected and engaged workforce. With expert guidance, interactive sessions, and hands-on experience, you'll leave the masterclass equipped with the knowledge and skills needed to transform your organization's communication and collaboration landscape. Thank you for your participation at the masterclass! Stay tuned for what's next!Monday Masterclass: Week 1 Viva Engage Admin and Governance
Welcome to the first week of our Monday Masterclass series! This week, we dive into the essentials of Admin and Governance for Viva Engage. Our goal is to equip you with the knowledge and tools needed to effectively manage and govern your Viva Engage environment. Here are the key topics that we'll cover. Download the presentation slides at aka.ms/Masterclass/Week1Slides Viva Engage Admin Roles and Responsibilities In this section, we will cover the roles and responsibilities of Engage admins, network administrators and community administrators. Network administrators are responsible for configuring controls, managing usage policies, creating communities, monitoring keywords, and managing users. They can also mute users for the network and set community settings such as restricting posting and limiting moves. Community administrators, on the other hand, manage community settings, edit conversations, and control posting permissions. Manage admin roles in Viva Engage | Microsoft Learn Viva Engage Communities and Microsoft 365 Groups Communities in Engage rely heavily on Microsoft 365 Groups as a backbone for managing groups and associated data. In this section, we’ll talk about how you can use the power of M365 Groups to automate the management of these communities and how M365 Groups supports file storage for Engage. Create a dynamic group in Viva Engage | Microsoft Learn Microsoft 365 group expiration policy | Microsoft Learn Where are my Viva Engage files stored? - Microsoft Support Branding and Multi-Tenant Setup This section will cover how to customize branding and set up a multi-tenant environment to support diverse organizational needs. We will explore the steps to create a cohesive and branded experience for your users across different tenants. Configure your Viva Engage network | Microsoft Learn Set up Viva Engage for a multitenant organization | Microsoft Learn Integration with Microsoft 365 Apps We will discuss the seamless integration of Viva Engage with Microsoft 365 apps such as Teams, Outlook, and SharePoint. This integration enhances collaboration and productivity by allowing users to access Engage features directly within these apps. Set up Viva Engage | Microsoft Learn Work with Viva Engage from Outlook - Microsoft Support Include a Viva Engage feed in a SharePoint page | Microsoft Learn Analytics and Reporting In this section, we will explore the various analytics and reporting capabilities within Viva Engage. Community analytics help measure growth, engagement, and trends, while advanced analytics with a Viva Suite License provide deeper insights. We will also discuss how to utilize these analytics to inform actions and improve community management. View and manage analytics in Viva Engage | Microsoft Learn Moderation We will cover the robust moderation capabilities across Engage, including keyword monitoring, user muting and view-only mode, and community settings management. Monitor Keywords | Microsoft Learn Reduce visibility of a user's posts in Viva Engage | Microsoft Learn Manage user privileges with view-only mode in Viva Engage | Microsoft Learn Mute a community for your organization in Viva Engage - Microsoft Support Report a Viva Engage conversation | Microsoft Learn Leadership and Audience Management This section will focus on identifying and managing leaders within Viva Engage. We will discuss how to set up leader audiences, enable leaders to share updates, and host events. The new Answers Admin role will also be covered, highlighting its importance in managing knowledge bases and featuring topics. Identify leaders and manage audiences in Viva Engage | Microsoft Learn Conclusion Week one of our series will create the foundation and serves as a comprehensive overview of the admin and governance capabilities within Viva Engage. By understanding these key areas, you can ensure your organization is well-equipped to manage and govern Engage successfully. Be sure to visit aka.ms/vivaengage/masterclass to see the full listing of upcoming sessions. Let us know in the comments if there are any topics you are hoping to see covered in this session. We will do our best to accommodate.Monday Masterclass: Week 2 Community Management in Viva Engage
As we gear up for our upcoming masterclass session on community management in Viva Engage, I wanted to take a moment to set the stage for the exciting journey we will embark upon together! This session is designed specifically for community managers who are eager to enhance their skills and leverage the powerful tools within Viva Engage to build vibrant and effective communities. If you missed us live, review the recording below! Week 2 Community Management Download the presentation slides at aka.ms/Masterclass/Week2Slides Community Management Fundamentals in Viva Engage As community managers, our role is pivotal in shaping these interactions to support business objectives and enhance the overall employee experience. In our session, we will cover several key objectives that are essential for building and managing successful communities: Build Effective Communities: We'll highlight the importance of creating communities that align with business goals and enhance employee experiences. Engage Employees: Strategies to drive engagement and encourage employees to actively contribute their expertise and ideas will be discussed. Share Knowledge: Emphasizing the role of communities in knowledge sharing, connecting with experts, and promoting continuous learning and growth. Support Diversity and Inclusion: We'll explore how to foster diversity and inclusion through various community initiatives. Utilize AI & Technology: Showcasing how Viva Engage and Copilot can be utilized to enhance community management and employee engagement. Overview of the Session Here's a brief overview of what you can expect during our masterclass: Types of Communities: Understanding the different types of communities, from organizational and support communities to communities of practice, diversity, and employee interest groups. Create a community in Viva Engage Managing and configuring communities Getting Started: Steps to set up your community, including a checklist and building the team to manage it. Manage a community in Viva Engage Schedule posts, articles and announcements Delete a post Set up a community campaign Bulk upload members to a community Pin a conversation Driving Engagement: Developing an engagement plan, learning community manager secrets, and fostering conversations that support employees. Build Communities in Viva Engage View analytics Townhalls & Live Events Building Knowledge: Using Engage to support M365 Copilot adoption, accessing knowledge in the flow of work, and leveraging AI to simplify community management. Microsoft 365 Copilot adoption community Copilot in Viva Engage Community experts Questions & Answers Answers in Viva Engage communities Learn More: Additional resources and insights from Customer Zero to further your understanding and expertise. Best practice guide from Microsoft See you in the Masterclass! In the masterclass, we will delve deeper into each of these topics, providing practical examples and actionable tips to help you build and nurture thriving communities. We aim to equip you with the knowledge and tools needed to make a significant impact within your organization. Thank you for your dedication to fostering a collaborative and inclusive workplace. We look forward to seeing you at the masterclass and embarking on this journey of community management excellence together. Want to join more of the upcoming Masterclass series? Register here! Introducing Viva Engage Masterclass: Your Guide to the Viva Engage Essentials | Microsoft Community Hub
