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Monday Masterclass: Week 1 Viva Engage Admin and Governance

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espnguyen
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Jan 21, 2025

Viva Engage Admin and Governance

Welcome to the first week of our Monday Masterclass series! This week, we dive into the essentials of Admin and Governance for Viva Engage. Our goal is to equip you with the knowledge and tools needed to effectively manage and govern your Viva Engage environment. Here are the key topics that we'll cover.

 

 

Viva Engage Admin Roles and Responsibilities In this section, we will cover the roles and responsibilities of Engage admins, network administrators and community administrators. Network administrators are responsible for configuring controls, managing usage policies, creating communities, monitoring keywords, and managing users. They can also mute users for the network and set community settings such as restricting posting and limiting moves. Community administrators, on the other hand, manage community settings, edit conversations, and control posting permissions.

Manage admin roles in Viva Engage | Microsoft Learn

 

Viva Engage Communities and Microsoft 365 Groups Communities in Engage rely heavily on Microsoft 365 Groups as a backbone for managing groups and associated data. In this section, we’ll talk about how you can use the power of M365 Groups to automate the management of these communities and how M365 Groups supports file storage for Engage.

Create a dynamic group in Viva Engage | Microsoft Learn

Microsoft 365 group expiration policy | Microsoft Learn

Where are my Viva Engage files stored? - Microsoft Support

 

Branding and Multi-Tenant Setup This section will cover how to customize branding and set up a multi-tenant environment to support diverse organizational needs. We will explore the steps to create a cohesive and branded experience for your users across different tenants.

Configure your Viva Engage network | Microsoft Learn

Set up Viva Engage for a multitenant organization | Microsoft Learn

 

Integration with Microsoft 365 Apps We will discuss the seamless integration of Viva Engage with Microsoft 365 apps such as Teams, Outlook, and SharePoint. This integration enhances collaboration and productivity by allowing users to access Engage features directly within these apps.

Set up Viva Engage | Microsoft Learn

Work with Viva Engage from Outlook - Microsoft Support

Include a Viva Engage feed in a SharePoint page | Microsoft Learn

 

Analytics and Reporting In this section, we will explore the various analytics and reporting capabilities within Viva Engage. Community analytics help measure growth, engagement, and trends, while advanced analytics with a Viva Suite License provide deeper insights. We will also discuss how to utilize these analytics to inform actions and improve community management.

View and manage analytics in Viva Engage | Microsoft Learn

 

Moderation We will cover the robust moderation capabilities across Engage, including keyword monitoring, user muting and view-only mode, and community settings management.

Monitor Keywords | Microsoft Learn

Reduce visibility of a user's posts in Viva Engage | Microsoft Learn

Manage user privileges with view-only mode in Viva Engage | Microsoft Learn

Mute a community for your organization in Viva Engage - Microsoft Support

Report a Viva Engage conversation | Microsoft Learn

 

Leadership and Audience Management This section will focus on identifying and managing leaders within Viva Engage. We will discuss how to set up leader audiences, enable leaders to share updates, and host events. The new Answers Admin role will also be covered, highlighting its importance in managing knowledge bases and featuring topics.

Identify leaders and manage audiences in Viva Engage | Microsoft Learn

 

Conclusion

Week one of our series will create the foundation and serves as a comprehensive overview of the admin and governance capabilities within Viva Engage. By understanding these key areas, you can ensure your organization is well-equipped to manage and govern Engage successfully. Be sure to visit aka.ms/vivaengage/masterclass to see the full listing of upcoming sessions. Let us know in the comments if there are any topics you are hoping to see covered in this session. We will do our best to accommodate.

Updated Feb 11, 2025
Version 3.0