User Support
23 TopicsChanged Planning year and lost our OKR's
Hey Everyone, Trying to figure out a solution here. I have recently become the Viva Goals admin (we only have viva goals) at our organization. We are rolling out OKR's to manage objectives for management in IT. On of the departments in IT was doing a POC with Viva Goals last year, and despite our actual planning year starting in April, they didn't realize that the planning year setting let you set it so they left it at January created custom time ranges for our planning year. This year we decided to change the planning year setting for full roll out - so I went ahead and made this change. Unfortunately, when I made this change, we are now unable to find last year's OKR's. Can you offer any suggestions for how we might recover them? They're mostly closed out, but the group wants to do a retrospective next week.220Views1like1CommentViva Goals: Analytics Drilldown no longer working
Last week when I clicked on the 'analytics' tab for a team I could toggle the "drilldown" option and see all of the sub-teams adoption and engagement. This week it's no longer working. When I select this option I only see the parent team. Has anyone else experienced this? Is this a bug caused by developers or was this done to eliminate this visibility? Thanks!318Views1like6CommentsViva Goals Power BI Integration Errors
My organization has several key results with Power BI connections that have integration errors. These key results use integration connections and are connected to Power BI reports that are behaving as expected for other key results. Viva Goals gives me an error message that it could not find the file. The issue appears to happen randomly. Has anyone else encountered this issue?18Views0likes0CommentsProject For the Web Connector - PWA?
Hi, I'm trying to connect the tasks from my initiatives automatically using the Project For the Web Connector. Does anyone know if I can use the same connector to connect to my PWA (Project Web App) instance? At this time, some of our projects in my organization are managed via PWA. So I wonder if there is an environment permission in PWA to be allowed to I can select in the connector? I can see all my projects from Project Online just fine, just the ones hosted in PWA are missing. If there is another channel where I can ask this question or get support, please let me know.19Views0likes0CommentsClosing and scoring OKRs
Hi Viva Goals community, I have a question related to closing and scoring OKRs. When I go to close an Objective (blue bullseye icon) or Key Result (purple speedometer), I am given the option to adjust the score if desired. However, when I go to close an Initiative (green calendar), the Close dialogue box does not have the Score line that allows me to adjust the score - I am forced to take the score that is auto-calculated by Viva Goals. 1) Can people confirm that this is the case for them as well? 2) If this is indeed the case, can anyone from Microsoft or otherwise help me understand why the score adjustment feature is not available on Initiatives? 3) Is there any plan to change this for Initiatives in the future? Thanks everyone! Evan402Views0likes5CommentsKR going to 3 decimal places when source does not?
Hi folks, first time posting here! Has anyone noticed with Power BI as a source for a KR that Viva Goals uses 3 decimal places, even if the source (in this case a Power BI report) has 0 decimal places. This is what I see in Viva Goals: Compared to Power BI:262Views1like3CommentsRegarding Tableau integration and key result target updates
Hello! Does anyody have a solution share for the following two problems: 1. When connecting to Tableau the units of the metric seem to show billion times larger. Why so? 2. Can the OKR import Excel be used to efficiently update only metric targets that already exist in Goals and have Tableau integrations set up.230Views0likes1CommentViva Goals - Adding user to objective selects and adds different user
I have been trying to add a user as an owner to an OKR Objective or Key Result (same problem happening for both). However, when I try to add either of two particular users ("Data Test2" and "Data Test3"), it will instead add a user above them ("Data Test1"). If I try again, it will count up as if I'm adding more users until it hits its 10 user limit, but never adds the user I'm trying to add. If I click away and open the menu again, it will list only the 2 (the pre-existing and the erroneously added user "Data Test1"). I've searched and can't find other examples of this happening, so have no idea how to even troubleshoot this. There are no error messages; it truly just looks like a glitch. Happens for All Objectives, Key Results, and Initiatives. Only happens for two of Five users ("Data Test2" and "Data Test3"), but their settings are identical to "Data Test1". The "Data Test1" user can be added or removed normally to any Objective, Key Result, or Initiative. Task performed on MS Surface Laptop Studio, Windows 11, Firefox browser.211Views0likes0CommentsChanging annual Calendar
Hi! I'm using Viva Goals. When defining Objectives/Key-Results, it makes you select the 'time periods'. When you click on the drop-down list, you just can select "Annual" (from Jan to Dec) or Quarters, and you cannot select other options. In my case, the Fiscal Year of my company is from April to March, so my "annual" should be from April'24 to March'25 for instance. Additionally, we don't work with Quarters but with "Tertials" (4-months periods). Does anyone know how to change it? I don't see any options nor settings to change so. Thanks very much!!300Views0likes2CommentsCustom embed widget and power BI
Looking for help please...... I am unable to find specific detail around the custom embed dashboard widget online and want to know what links are supported. I am trying to link a Power BI dashboard but I get an error stating 'app.powerbi.com refused to connect'. Does Power BI need to be enabled as an integration for OKR check in updates to allow us to embed a link in a dashboard too? I would not have thought so as no direct linkage here. Or is there a different link we should use within Power BI for it to connect?513Views0likes3Comments