User Interface
1688 TopicsCamera works fine, except it won't transmit video in Teams
This problem is baffling me completely, and I've worked in IT Application support for almost 40 years. I hope someone can help me resolve it. A family member has a very important family court hearing to attend via Teams in a few weeks so I'd like to help her out. This is a Lenovo laptop (Ideapad 330S-14IKB) with a built in SunplusIT webcam. The camera works perfectly in Google Meet and Zoom, but not in Teams. I can see my own video feed on my screen but the other Teams meeting users cannot see my image. The camera is enabled in Teams. Some things I have already tried: Updated webcam driver from Windows Updated webcam driver directly from Lenovo site Ensured Windows 11 is up to date Checked privacy settings to ensure Teams app is permitted to use camera Uninstalled any other apps (e.g. Zoom, Skype) that may be using the camera Cleared Teams cache folders and restarted Uninstalled and reinstalled Teams Performed a partial Windows reset, retaining user data Performed a full Windows reset, erasing the hard drive Some other symptoms and things I've noted Camera works fine on my own Teams window and I can see my own image Camera transmits video correctly when the other party is on Android Camera stops transmitting video when other party is using Windows The same problem occurs using Teams in a browser web app, with either Edge or Chrome Screen sharing works fine Camera works fine in Google Meet (web) and Zoom (app) The problem persists if I log into the laptop with another user account The laptop has a fresh install of Office 365 What on earth is happening and what else can I try? I'm very technical but this has beaten me!2.5KViews1like2CommentsSupport RTL Languages on MacOS
As now, It seems Microsoft teams on MacOS does not support RTL languages when texts are being typed. This makes bad feeling when users want to read the text they've typed. The issue becomes worst when the text contains English phrase (when the message is sent) As far as I remember, Skype did support RTL languages when the texts are being typed.139Views11likes2CommentsDefault audio devices in teams
Hi All, I use a Lenovo X1 carbon 6th Generation laptop along with a Thunderbolt Docking station. (Windows 10 operating system) I use a usb headset for teams/ meetings and calls. When I unplug my headset, Teams defaults to my docking station. When I plug it back in, my docking station remains as default without automatically placing my headset back as default. (My headset is defaulted for all sound devices) My headset will appear in device options in Teams and I have to re-select it there in order to use it in -teams again. I've found that even after unplugging my docking station and only having my PC speakers and internal microphone as options, Teams will not automatically default back to my headset. It will remain defaulted to my PC speakers and internal microphone. Teams only defaults back if every other sound option is disabled from the sound control panel. However, other meeting software like Zoom and Cisco Webex automatically default to my headset (or whatever new sound device is plugged in) each time without me having to disable other sound devices or re-select it from the Zoom/Webex devices menu. I and many other users at my company have noticed this behavior. Does anyone have any hints or clues to help us out? Any help will be greatly appreciated. Thank you!69KViews15likes18CommentsHands Up keyboard shortcut breaks if chat window opened
It is really great that you have introduced a keyboard shortcut (Ctrl-Shift-K) to raise and lower a hand during a call. This is important for accessibility. Unfortunately the keyboard shortcut feature breaks, and remains broken for the rest of the call, if the user opens the chat window.1.1KViews0likes2CommentsPlease tell me how to disable the Pin Copilot message
Morning! I wrote a message yesterday but nobody replied, so here's another one so it doesn't get lost Can somebody tell me how to disable the annoying "Pin Copilot Chat" popup? every morning I have to say "Maybe Later" when I really mean to say NEVER IN A THOUSAND YEARS20Views0likes0CommentsHow to STOP Teams from auto-deciding for me what I should see and not see
I don't know about others but for me its very annoying when TEAMS decides for me what I need to see and don't need to see vs letting me make that decision myself. YES I can SHOW a channel that has been hidden but if I don't know it was hidden then I don't know it needs to be shown. I was looking for information that I knew would be in a file somewhere but I didn't know the file name and b/c TEMAS auto hid the channel it was in for me I couldn't locate it via manual search. I had to go ask someone else who had worked with the info and when they ds showed me the file I went back to my desk and of course I still couldn't locate it b/c I didn't realize it was in a hidden channel. I could search by the file name but I didn't make note of the file name b/c I thought that knowing in what Channel it was that I could then manually find it myself. Time was wasted all b/c MS Teams made choices for me without asking or checking with me first. Is there a way to shut this down so in the future TEAMS does not hide something soi that only I can hide it if I want to hide it? If any MS Engineer is reading this,. PLEASE stop making choices for us users! Its great that we can if we so choose, hide or show something but stop deciding for us what we should see and not see! It was annoying when you started this hide & seek game with the functions in the MS Applications and it's no more fun now that your doing it in TEAMS. Some users like to decide for themselves vs letting software choose for them.50Views1like1CommentHow to organise Posts within channels
Hi, Hoping that someone could share some thoughts and/or advice in relation to a scenario we're trying to find a solution for. We have a channel, in which we use Posts to share information, which can be grouped into two or three themes, with channel members. For clarity, please refer to the below pic for what I mean when referring to Posts (as distinct/different functionality from chats). What we'd like to do is mark the posts, with the respective theme, and be able to filter the theme so that users don't need to scroll through the whole list to manually find posts related to the theme they'd like to see. Some other considerations: we like the idea of using a consolidated channel for multiple themes, so that there are less different channels etc that users need to navigate/keep across all channel members need to have access all posts (not any specific subset of members/users) if there was a way to have multiple "Posts" tabs, this would work for us to be able to share the themed posts to a centralised posts space, as then users could access the separate Posts tab for specific themes as/if required we're trying to find the least "clunky" solution/approach to achieve an ease of grouping/finding posts related to a specific theme Thanks in advance for your time and thoughts : -) Cam.74Views1like3Comments