User Adoption
2 TopicsLiving with focused inbox...
So, I've had a little bit of time (over the past week) to experience the Outlook 2016 edition of Focused Inbox. I've been using it on mobile for a long time and thought that it would feel the same on Outlook but it just doesn't feel right. For example, I now get a master unread count but two different views. I don't have the ability to mark all of the "other" as read without selecting them. I also now have right click context (which I guess is OK) to move them from Focused to Other but at the same time it seems more natural to "drop" them into a view/folder. I'd love a rule or option to say: "If moved from Focused to Other then mark as read". Some controls to automatically move certain senders to "other" at the client level proactively would be great as well. Allowing me to select that my inbox unread count only shows the "Focused" count would be a very nice feature as well. Anybody else have thoughts or feedback on this new interface? I just feel like it currently makes more sense on mobile than it does in heavy Outlook.5.2KViews2likes7CommentsEmail management best practices using Outlook across devices
My job is to guide users on how to effectively use Office 365 to increase their productivity. At the moment I'm struggeling when it comes to best practices for email management using Outlook across devices (Outlook, Outlook on the web and the Outlook mobile app), since they all provide different ways for managing email. In Outlook on the web you can pin email to the top, in the Outlook Mobile app you can swipe to schedule email that later appears in your inbox again if you haven't compelted them, but these are not reflected in the Windows version of Outlook (just to mention a few differences). It would be so much better from a user perspective if there was a streamlined set of functionalities that worked across all Outlook versions. Is this something that Microsoft is working on, or will we continue to see different Outlook teams releasing functionality independently? Is there a unified "best practices" guidance for Outlook across devices? Thanks for this forum and for the User Voice platform!3.1KViews0likes3Comments