User Access
2 Topics"You don't have access to [Team_Name]. Contact your admin for more info."
[edited for clarity] Howdy, We are using the free version of Teams and have a little over 150 users. Recently we encountered a weird issue after adding a couple of new users. The user was invited to the org just like everyone else, received the welcome email, followed the link to setup their account, signed in to Teams successfully, but then hit a dead end with this: The same thing happened to another user that was created a few days later. We have tried to remove the user, re-add the user, re-send the invitation, but nothing changes. It's like they are half-in / half-out. The users can't directly chat with another user either. Yesterday, I created a test user, but surprisingly, was able to go all the way and get that test user connected to Teams with no problems at all. The settings in Teams don't have much granularity when it comes to checking the status of users, so I am perplexed and not sure how to resolve this problem. I tried contacting O365 support, but they won't help a free account and directed me here. I'm hoping the brilliant minds here can point me in the right direction.26KViews1like4CommentsUnable to Invite people to join ORG in Teams
Currently using Teams free. We have been using teams for 6 months (17 members), the last 2 days I have been experiencing the following issues. Description: I am unable to Invite people to join ORG in Teams. The last 3 people I have tried to add have the following error message: You don't have access to GWI Engineering. Contact your admin for more info. Invites were sent though email, each user created a new Microsoft account. See error message (image 1) below. I login to sharepoint as an owner and I can see the members who were invited. See image 2. When I click on the members on the group, the icon spins and doesn't show a result. So I do another test. I make a fake Microsoft account and invite this user to my Microsoft team - same error page results. I login to the Sharepoint site as this user and I can see the site, pages and members. Again, I am using free teams. Is anyone else experiencing this issue? Any help is appreciated. Thanks for you time.4.5KViews0likes3Comments