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cmayo's avatar
cmayo
Copper Contributor
Aug 16, 2019

Unable to Invite people to join ORG in Teams

Currently using Teams free.

We have been using teams for 6 months (17 members), the last 2 days I have been experiencing the following issues.

Description: I am unable to Invite people to join ORG in Teams. The last 3 people I have tried to add have the following error message: You don't have access to GWI Engineering. Contact your admin for more info.

Invites were sent though email, each user created a new Microsoft account.  See error message (image 1) below.

I login to sharepoint as an owner and I can see the members who were invited. See image 2. When I click on the members on the group, the icon spins and doesn't show a result.

So I do another test. I make a fake Microsoft account and invite this user to my Microsoft team - same error page results. I login to the Sharepoint site as this user and I can see the site, pages and members.

Again, I am using free teams.  Is anyone else experiencing this issue?

12

Any help is appreciated.

Thanks for you time.

    • cmayo's avatar
      cmayo
      Copper Contributor

      VasilMichev 

      Thanks for the reply, can you tell me where I can post this to support for Teams free?

      Thanks, Chris

      • cmayo's avatar
        cmayo
        Copper Contributor

        We have Teams set up so any member or our org can send invites so I'm not sure why the became an issue. I have invited all the other users in the past, just an fyi.

         

        Another employee here is Admin for our Teams free. I can't find a location to change the Admin role to myself so this is what I did to add members.

         

        Accessed the admin account, removed the users who were invited and resent a link by email to each of them. They were able to login to our org after this and access Teams.

         

        Just an fyi for others if you have a similar issue. If someone finds a Microsoft site that supports Teams free, please leave a reply.

         

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