Touch
15 TopicsCritical Pen Hover & Stray Ink Issue on New Surface Pro 11 for Business with Slim Pen 2
Hello Microsoft Community and Support Staff, I am writing to report a critical and seemingly widespread issue with the pen input on the brand-new Surface Pro for Business, 13-inch (Intel model, often called Surface Pro 11 "Luna Lake"). The Core Problem: Pen Draws Without Touching the Screen When using the Surface Slim Pen 2, the device begins to register ink input while the pen is still hovering a few millimeters above the screen. It does not require any physical contact or pressure. This "hover-inking" makes handwriting completely unusable. As I write, any time I lift the pen to start a new letter or stroke, the pen continues to draw a line as it moves through the air to its next position. This results in messy, connected handwriting with unwanted "tails," completely defeating the purpose of having a premium inking device. This is Not a Defective Unit - It's a Replicable Problem Initially, I thought I had a faulty device. However, to isolate the issue, I have performed extensive testing: I have personally tested this on [3] brand-new Surface Pro 11 (Intel) devices. I have used [4] different Slim Pen 2s. The exact same hover-inking problem occurred on every single combination of device and pen. Furthermore, I have already performed all standard troubleshooting steps, including: Clean OS installation via Surface Recovery Image. Ensuring all Windows, driver, and firmware updates are installed. Running the Surface Diagnostic Toolkit (which reported no errors). However, the same issue continues to occur even after trying these methods. Additionally, it has been reported that the issue also appears on the latest Surface Pro 12-inch model with the Snapdragon X Plus, just like on the Surface Pro 11 that uses the Qualcomm Snapdragon X Elite instead of Intel’s Lunar Lake. (I do not own any Snapdragon devices myself. If you own a Snapdragon device and are experiencing the same issue, please share your feedback.)" Video Evidence: I have recorded a clear video demonstrating the problem. It shows the pen drawing while hovering on the Surface Pro 11 and makes unwanted tails on handwriting letters. Video Link: https://youtube.com/playlist?list=PLG_7BXFA-cL4evqe0RmRz--iFjDC1HVgT&si=EmEypaAqSyRozr67 Questions for Microsoft: Is this a known issue with the new Surface Pro 11 (Intel) model's firmware or drivers? What are the official steps to escalate this issue directly to the Surface engineering team for a fix? This is a major flaw in a flagship product that severely impacts its core functionality. I have submitted a formal bug report through the Feedback Hub, which can be found here: Feedback Hub Link: https://aka.ms/AAxzh27 I urge the Microsoft team to investigate this with high priority and release a firmware or software update to recalibrate the pen's Initial Activation Force (IAF). Thank you for your attention to this serious matter.62Views1like1CommentIncorrect touch coordinates on the internal screen of Honor Magic V2
Problem description: On the Honor Magic V2 smartphone, when using the internal screen in an unfolded state, Microsoft Edge incorrectly registers touch input. The touch position is shifted by approximately 5 mm vertically, making the browser nearly unusable. Details: Edge works correctly on the external screen when the device is folded. All other applications (system apps and those from the Play Store) work without this issue, confirming that screen calibration is correct. The problem persists after reinstalling Edge and clearing the cache. Steps to reproduce: 1. Open Microsoft Edge on a Honor Magic V2. 2. Unfold the phone and use the internal screen. 3. Try tapping on elements in the browser. 4. Notice that the touch coordinates are vertically offset (up) by approximately 5 mm. Expected behavior: Touch input should be registered at the correct coordinates, as it works in other apps and on the external screen. Device and software details: Microsoft Edge version: 132.0.2957.129 Android version: 15 Device: Honor Magic V2 Additional information: The issue persists the standard, Beta and Canary versions of Edge.126Views2likes1CommentPoor performance specific actions
Hello, I wanted to start this discussion as I didn't saw threads about these issues. Sorted by importance First: Specificly on MS Edge no matter on which version there's a seriously noticeable window drag delay when dragging the window on a touch enabled device using your finger or a pen this issue is not present when using the mouse. Also not present on Firefox or other windows apps I don't use chrome as Edge is just top notch. I noticed that the GPU on edge does not get that much utilized compared to firefox when dragging also when the device is plugged in this issue gets weaker not gone but less noticeable might suggest that this is connected to Edges power saving measures? Second: Scaling PDFs especially when drawing got slower I know alot has been changed in order to have the best performance for pdfs but maybe there can be done more to prevent these lags. Third: Regarding vertical tabs the animation feels really choppy and downgrades the experience a tiny bit Hardware Specifications: Surface Book 2 i7-8650U Intel UHD 620 iGPU Nvidia geforce 1050 dGPU 16GB Ram Do others also experience similar issues?1KViews0likes1CommentAssign a shortcut to Touch Keyboard in Windows
I need to launch Touch Keyboard without the need to going to the bottom of the screen and click on its icon, because it's time consuming and I have to do this repeatedly. I use mechanical keyboard but in order to write in foreign alphabets, I need to use Touch keyboard which is on my screen and I can use mouse to select words. It'd be great if I could launch Touch keyboards quickly with a keyboard shortcut. Upvote in feedback hub: https://aka.ms/AAdps2m1.2KViews0likes1CommentSurface pro 3 vs 4 - touch to scroll/pen to write
Greetings all! On my surface 3, when in a Word doc (for example), when i apply my pen I can draw in the document, and when i want to scroll, zoom...etc. I just use my finger. However, on my 4, I cannot do this... Thank you in advance!1.8KViews0likes1CommentHas the Edge team forgotten that touch screens exist?
Chromium Edge is completely lacking in touchscreen support and I have seen no mentions of them planning to add any in. Legacy Edge was much better for touch screens. I find it odd, to say the least, that Edge now lacks touch support considering that Microsoft sells tablets. Among the issues: Touching and holding doesn't show the square that indicates a right-click. How long is long enough to trigger a right click? You'll just have to guess and hope. Touching and holding a button on the toolbar has the exact opposite problem. The square appears, but it doesn't disappear after you stop touching the screen. Inability to reorder favorites bar items with touch Inability to reorder extensions on the menu bar with touch You can't select text (with touch) without triggering a right click. It's also different from the rest of Windows, where a single tap selects text. Autofill items have a delete button, but only on hover. You can't easily use a touchscreen to press that button without knowing the location of that button beforehand. Collections lacks touch support (otherwise a great feature) Inability to drag text or images into collections Collections and collection items have a selection box, but only on hover. You can't easily use a touchscreen to press that box without knowing the location of that box beforehand. This is a much less important thing, but there's no rubber-banding effect when scrolling in Collections.5.6KViews11likes10CommentsSplit Keyboard Layout is missing - insider dev build 21318
I have the new keyboard design that was introduced recently. but the Split layout Is missing. I only have: Default, Small and Traditional, No Split layout available. Windows 10 insider Dev build 21318 if you are having the same problem, please add your details to this feedback. Feedback link: https://aka.ms/AAb9lbi793Views0likes0CommentsSomething new popped up in Web Capture and PDF viewer | touch writing button
Edge Version 89.0.752.0 (Official build) canary (64-bit) The button doesn't have a tooltip yet but what is does is basically enabling/disabling writing on the screen on touch-based displays. it has no effect if you are using mouse and keyboard, but when you use Edge with a touch screen display, you can only write on the web capture or PDF while that button is toggled, if it's off, you can't write/draw anything. as always, it might only be available to a few insiders.1.9KViews1like1Comment