Teams Audo Attendant
1 Topic
Teams Auto Attendant & Call Queue Historical Report
Hello everyone, We are slowly moving some of our hotlines to Teams, so I was searching for a way to get the data effectively. With this, I came across the PowerBI report https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports. Sadly it seems the data source https://api.interfaces.records.teams.microsoft.com/Teams.VoiceAnalytics/getanalytics is no longer valid. If I try to connect to it, I'm getting error message: Web.Contents failed to get contents from 'https://api.interfaces.records.teams.microsoft.com/Teams.VoiceAnalytics/getanalytics?query=**** (500): Internal Server Error Do you know what is the correct data source which should be used? I do have access to Teams admin center and QER (Microsoft Call Quality data source) report without any issues so this should be a problem of the incorrect data source. Also is there a way how to display a full E164 number in the call history? It seems the last four digits are always replaced with stars which I suppose is due to privacy. Thanks. Best Regards LukasSolved14KViews0likes6Comments