Feedback on Glint Survey User Interface
I don't know where this really belongs, because there isn't any obvious feedback location. On the off chance someone has an in with the product team: I just completed a Glint survey for my company, answering questions about another employee's performance on a 5-point scale, with the opportunity to add comments for each answer. I absolutely hated the web interface. Three big problems, and I don't know how much is standard for this survey tool and how much is correctable by the survey creator. (1) There were 22 questions and you saw each one only after answering the previous one. I know this is pretty standard for web surveys, and when each question is independent of the next it can make sense so that the user doesn't skip a question unintentionally or get lost, but for evaluating a complex thing like a person's performance I want to see all the questions and then go back and figure out what to say and where to say it. I would much rather have a page with all questions at once. My solution was to answer each with a non-committal average and then go back and figure out my true answer for each. (2) Way too much white space. A lot of scrolling up and down to read and re-read and answer. At least I had a mouse. If I was doing this with a touch pad or on a touch screen I would have skipped it entirely. (3) The comment button for each question was below the 5-point scale. If you hovered over #3 the comment button would show there, if you hovered over #4 the button would be there. Fine. Then you click on #4 and if you tried to click on the comment button you found that the survey had moved to the next question and your were commenting on the wrong question, so you had to delete your comment and scroll back up to the previous question where you wanted to comment. UI fail. Thanks for reading!
Hiding Live Survey Results During Active Surveys in Viva Glint
I'm looking to find out if it's possible to hide the live survey results while the survey is running. Specifically, we want only the admins to see the participation rate, but the engagement scores should be hidden for all users, including admins, until the survey closes. Has anyone implemented this setup before?
Changing the Elements of the Engagement Index
Glint's default Engagement index is a combination of eSat and Recommend items. Is it possible to change this formula? Can we choose different items/questions to be the ingredients in our company's Engagement index? If it is possible to do configure this, how do we make that change, and what would happen with benchmarks for Engagement? Thank you, anyone, for being willing to chime in!
Usual Participation on additional survey on Diversity and Inclusion
Hi, does anyone have a ballpark number of what good participation would be for an additional survey on Diversity and Inclusion? I know that for the engagement survey, the benchmark for good participation is around 75%. We don't expect that high participation for the Diversity and Inclusion survey. But would love to hear from others what you think would be a good and strong participation here?
Access problem
Hi alanderfield I am facing a problem with report access and I am faced with this error while trying to log in. Please see image- even as I refresh, it stays on the same page. This is quite troubling as we are to do a client insights presentation this week but I am not able to log in with this error. I have reached out to the fast track MS team who were supposed to guide this client but they were not able to solve it. The client is also OOO the whole week and we are not able to get them to help raise a ticket on the MAC site. Please advise if anything could be done on the back end? This problem has been here since last Thursday.
