Skype Room System - Cannot fetch calendar
Hi, We have a about a dozen Skype Room System units (both the Surface and Lenovo Hub 500) deployed in our environment, installed with SRS version 4.0.64.0, Windows version 10.0.16299.785 and they all have the error message "cannot fetch calendar". Some background history: This message appeared during a Exchange on-prem -> cloud migration, and was expected because of our autodiscover records still pointing to the on-prem server. It was also expected that it would be fixed by itself once we updated our autodiscover records to point to the cloud, but unfortunately this did not solve the problem. We are currently running on a Skype for Business 2013 server on-prem, and Exchange Online (hybrid) Troubleshooting: I first thought this was autodiscover related, because of what i mentioned above. I have tried to manually add the cloud autodiscover server to the hosts file a few of the systems, that did not help. Further step was checking that the licensing in Office 365 is ok, all accounts have E3 license. Installed Office 365 proplus on a few of the systems, to check if sign-in to to a normal desktop version of SFB worked and it did. The SFB client read the calendar and everything worked as it should. Created a new meeting room account in the cloud Re-installed one of the systems (worth a shot) Now, if i try with a room mailbox account only existing on our on-prem server, it works. I have looked through many SRS articles here with the same problem, and i noticed someone mentioned that it was ADFS related, but i am not sure where to look. At this point i am lost, and am hoping one of you brilliant people could help me out. Also, happy new year!
Skype Room Systems on Logitech smartdock. Completely locks up.
We have had a multitude of issues with the Smartdock/SRS we purchased to demo/test. We purchased the package from Logitech with the Surface pre-imaged, so we did not image ourselves. Currently the device is not domain joined. The main issue right now is that the unit locks up completely from time to time. I have tried rebooting it daily in the early morning, but it seems to happen randomly (and usually when someone is having an important meeting). Currently the Surface is on Windows 10 1703 with all other current updates installed. Skype Room System app is on 3.1.100.0 It is kind of strange when it freezes, and I've literally been using the device when it happens. When it locks up, you can still see "halo" around the touch input on the screen where you press your finger to the screen. However, no input of any kind is registered. Also notable is that I've tried accessing the SRS with our remote support tool while it's in this state. Through Bomgar, I can move the "cursor" but again, no inputs register. I can force reboot through Bomgar or using the power button. Is it safe to update the Surface firmware and drivers? Any other suggestions?SRS V3 Logitech SmartDock and HDMI Video, Audio issues when hosting screen sharing from dock to TV
We have been doing a PoC with Logitech's SmartDock Skype Room System (SRS 3.0.15.0 on W10 1703, October 2017 firmware on the dock) and have experienced an issue with video and audio quality degradation as soon as screen sharing is enabled on the SRS in the meeting with HDMI video input from a laptop. We can reproduce the issue whenever connected to a Samsung smart TV using HDMI, or DisplayPort to HDMI adapter, and 55" (UN55MU7000FXZC) or 65" TV models (UN65MU6290F). If screen sharing is not from the SRS (i.e. if it is from another meeting participant) there is no issue. Single display or dual display makes no difference. The issue does not occur when we use: a Benq LCD projector; or, a second SRS room, an LG commercial TV with the same software. We have been unable to get an explanation for why this is happening so far. It seems the recommended models from Logitech are all commercial TVs which is somewhat limiting. This is what we have received from Logitech: "Here is a list of the displays that we and Microsoft have found to work properly. 70” Sharp Aquos 208U1406031 65” SMART SPNL-6000 or SBID8065i-G5 ELO EL4201 55” Samsung DB55E HP Compaq L2105TM 3M, Product: M1866PW Model: 98-0003-3726-5 LG Flatron 55WT30MS-B We have not kept an accurate list of failing displays, but do know that the following are failing: 55” Sony XBR-55X850D Insignia models Some Samsung models."Skype Room System Error skype-mrx:// class not registered
It appears the Surface our SRS (V2 I believe) only updated to Windows 10 1607 yesterday, which is now causing the error "Skype-mrx:// class not registered" when the Skype Room System tried to load. We cannot restore or uninstall the update, or see a way to upgrade to 1703 as Windows only tries to upgrade to 1709, which appears to be unsupported currently. Does anyone know if there is a way we can resolve this error?
Skype rooms v2 calender not showing
Hi There I have a problem with a newly setup of skype rooms V2. The device is not displaying the calendar "calendar cannot be displayed The setup was done following the https://technet.microsoft.com/en-us/library/mt790554.aspx the following licenses and log files are attached.
Teams Room System Unable to Fetch Calendar after the update to 4.3.21.0
We are starting to get an issue after the Teams Room System Update 4.3.21.0. error on the display cannot fetch calendar (skype sign in is fine) We did a trace and we don't see anything block from our environment to Microsoft. Anyone else experiencing the same issue? pretty sure because of the update, the rest of our teams room system with the older version is fine.
Skype Room System v3 - wireless Display
we are planning to roll out some SRS to our Meeting Rooms. Actualy we use microsoft wireless display adapter in our rooms to connect to the beamer, now we would like the same functionality on the SRS box. Is there any possibility to use Miracast (like the Windows Connect App) to share a remote screen in SRS? We tried to add a microsoft wireless display adapter to the HDMI In Port of the Logitech Smartdock but it does not work, the display remains blank. Greets Günther
