Shifts documentation?
Is there more technical documentation on Shifts out there? I see this Manage the Shifts app for your organization - Microsoft Teams | Microsoft Learn, but it says nothing about using the employee's location to validate clocks ins/outs. I can't figure out how to export Tags to Excel. And I can't find information on how long the data is available to comply with retention needs. Any links beyond the basics, any guidance appreciated.
Shifts App - Schedule Owner Permission
Hello all, i have a problem with setting up schedule owner permissions for shifts as descriped in this article: https://learn.microsoft.com/en-us/microsoft-365/frontline/schedule-owner-for-shift-management?view=o365-worldwide I want to be able to manage shifts as a team member without having to be a team owner. I set up a new teams shifts policy that looks like this now: Get-CsTeamsShiftsPolicy -Identity ScheduleOwnerPolicy Identity : Tag:ScheduleOwnerPolicy EnableShiftPresence : False ShiftNoticeFrequency : Never ShiftNoticeMessageType : DefaultMessage ShiftNoticeMessageCustom : AccessType : UnrestrictedAccess_TeamsApp AccessGracePeriodMinutes : 15 EnableScheduleOwnerPermissions : True And i granted this policy to some off the users from the tenant: Grant-CsTeamsShiftsPolicy -Identity email address removed for privacy reasons -PolicyName Tag:ScheduleOwnerPolicy But it doesn´t seem to work so far. Do i miss anything here? Is there anything else that i have to make? Have a nice day Lucas
Manage Teams Shifts (to each their own)
Hi, I was wondering whether there was a way to set up Teams Shifts in a way that everyone can manage their own Shifts (add, edit, etc.) and see other members' shifts without managing them. Kind of like having viewer permissions only for other members' shifts and complete access to mine. Thank you very much! Regards, SimRetrieving shifts time clock data for past employees
Is there any way to pull the Shift's app time clock data for past employees? These are people who were fully licensed org members, Teams/Shifts users, who used Shifts for clock-in/out, but have since left the organization (and hence their M365 accounts were deleted). Along with deleting them, their actual historical shift assignments and timeclock data seems also to have been deleted, unless someone knows the secret as to where this data can be recovered from? Thanks in advance! Bob
How can I remove Shifts from a Team?
Hi in the past I have created several shifts schedules for different teams. Now I would like to clean up the mess I have created and remove the Shifts without deleting the Teams. I haven't found a remove or delet button yet. Also the PowerShel comands doesn't seemt o help. Does anyone has an idea how I can do this? Thank you IngoMS Shifts - users not updating in shifts group when updated
Hey all, i have an issue where we have a shifts group etc however some of the users have been renamed and in everything else it has synced however in teams it shows as the old user and wont update regardless if web version or local install. if i create a new Shifts the users are there correct.
Shifts Conflicts due to Employee availability
Hi All, Every time I assign a shift to one of my agents, the shift appears with a warning sign and let me know that: "John isn't available during this shift that day. Availability on that day: 2pm-6pm, 7pm-11pm". I might have been that the agent was only available during those hours in the past, but now he is able to work those hours. I have checked how to change his availability with my Manager profile and I have called the employee who shared his screen to check where HE could change his availability. We were not able to find how to change his availability. So every time I add a shift on his timeline, I have this alert. How can I solve this? Is there another post with the solution that you could share with me? Many thanks Antoine
