Service Manager
19 TopicsSystem Center 2019 – What’s new
Microsoft just launched Windows Server 2019 and Windows Admin Center, which also raised the interest in System Center 2019. At Microsoft Ignite, Microsoft was talking about what is new in System Center 2019, the future of System Center, and how it fits in with Windows Admin Center and other management tools. Check out what is new in System Center 2019 here: https://www.thomasmaurer.ch/2018/12/system-center-2019/5.1KViews1like2CommentsDifferent ways of SCOM Integration with Third Party Applications
Hello, We have a application which needs to be integrated with SCOM. We were using various methods from management group for getting different data. But as per documentation : https://docs.microsoft.com/en-us/dotnet/api/microsoft.enterprisemanagement.managementgroup.getmonitoringperformancedata?view=sc-om-dotnet-2016 GetMonitoringPerformanceData() and some other similar performance API are now obsolete. Now we are exploring alternatives to using this. Can you help with below questions: 1) Should we change the entire data collection mechanism from SCOM SDK to something else or just find a workaround for obsolete api's and wouldn't it break the consistency? 2) What are the possibilities of using SQL Query approach instead of SCOM SDK, and what are performance issues based on this approach? What are the resources where in detail i can get idea about using SQL query approach. Here i can see a mention of using sql as a way https://docs.microsoft.com/en-us/system-center/scom/plan-thirdparty-integration?view=sc-om-2019 3) How can connectors and orchestrators be used here for getting data from SCOM. Where can i get detailed documentation for using this approach? 4) What are possibilites of using REST API approach, as mentioned here https://docs.microsoft.com/en-us/rest/operationsmanager/. But there are no API's for getting events data and similarly many other data. Also response of API does not contain detailed data for example in case of alerts very limited data is given compared to SCOM SDK. Thanks a lot. System-Center-Team NehaGarg RobYork EricStarker Dean_Gross Trevor Seward dloder2.6KViews0likes6CommentsAdd localization to Service Manager 2016 Self-Service Portal (with Estonian localization sample)
Introduction As setting up Service Manager 2016 Self-Service Portal we wanted to add Estonian localization to the new HTML Self-Service Portal as we had done with the old one. Without too much hassle we figured out how language files are added and where the files are so the next steps were to translate the new localization file and make a minor adjustment to "Company" title to make it change with localization. Steps to add a new localization Step 1: Create the missing localization file to the following folder on you SSP IIS server In our case we created the following file: SelfServicePortalResources.et.resx C:\inetpub\wwwroot\SelfServicePortal\App_GlobalResources\ Step 2: Add the missing localization by adding a line to _Layout.cshtml file in the following folder C:\inetpub\wwwroot\SelfServicePortal\Views\Shared\ You can choose your own position but I set Estonian as first on the list and either delete the ones that you don't need or comment them out with <!-- comment --> tags. <ul class="lang_menu hidden" data-select-lang=@currentCulture> <li value="et-EE">Eesti</li> <li value="en-US">English</li> <!-- <li value="fr-FR">français</li> <li value="de-DE">Deutsch</li> <li value ""> ..etc.. </li> --> </ul> That's pretty much it if you don't want to change the "Company" title when changing the localization. Step 3(optional): When you also want to make localization changes to change the "Company" title you need to make a tiny change to _Layout.cshtml file in the following folder C:\inetpub\wwwroot\SelfServicePortal\Views\Shared\ You need to change the following line from <div class="col span_15 logo">@System.Web.Configuration.WebConfigurationManager.AppSettings["CompanyName"]</div> to <div class="col span_15 logo">@Resources.SelfServicePortalResources.PageTitle</div> This change will make your "Company" title information come from the active localization file instead of console defined "Company" name. <data name="PageTitle" xml:space="preserve"> <value>Localized "Company" title</value> </data> Restrictions I know that Service Manager 2012 that was built on SharePoint 2010 supported only a specific set of languages but I would think that the new portal supports more. Resources (in attachments) Attached a .zip archive with translation files for Service Manager 2016 and if anyone is still looking for this a Service Manager 2012 localization. If you don't want to download a ready file you can alternatively copy-paste the SM16 code from Spoilers! below. SelfServicePortalResources.et.resx - SCSM 2016 SSP localization SilverlightModule_StringResources.ET.resx - SCSM 2012 SSP localization Sources http://www.lingoes.net/en/translator/langcode.htm - find your language code in this list Translated with the help of my dear colleagues1.6KViews1like0CommentsSCSM 2019 - Skip Activity Task for non-admins
Hello Community! So this is my first post and hoping it brings value for some of you! I currently work at Cireson and in my role I am heavily involved in the SCSM space. Recently I had a request from a customer to ask if there was a 2019 version of the below Custom Task that Rob Ford built: https://gallery.technet.microsoft.com/SCSM-2012-Skip-Activity-5a3a763d#content I noticed that there wasn't (Well I couldn't find one!), so decided to refactor Rob's code and get this working for 2016/2019. The aim of this task is to allow non admins to skip activites in the console as the out of the box task is admin only. So simply this is just a task override. Attached you will find an .mpb file which contains the .xml, the icon and the .dll which is running the code for the task. Just import the .mpb into your SCSM environment and give it a test! Let me know what you think and if this will help. Thanks, Shane1.4KViews2likes0CommentsMP Microsoft.Windows.Library version mismatch [7.5.8501.0]:[7.5.8501.1]
Subject is the message in events from the OperationsManager eventlog as Service Manager is trying to synchronise with SCOM. Normally not a biggie as you just import the same (or greater) version into SCSM and sync again, problem solved. I just cannot seem to be able to find version 7.5.8501.1 anywhere!? Spoke to the SCOM admins at this customer, and all they did was to upgrade to one of the Update Rollups, but this version is not available in the folder for updated management packs were we normally pick up these updates so we can make sure the sync will keep working. Where can I download this 7.5.8501.1 version of the Microsoft.Windows.Library version?1.3KViews0likes1CommentService Manager 2019 updates? Orchestrator?
Hello, I was wondering when or IF there will be any new updates like a UR3 for SCSM. I can really find no documentation on upgrade paths or release date or even a TBD. Just trying to find out if SCSM is dead or not. If not when will the next update get released since SCOM update got recently released? I do not want to have my system center running a different version of updates. Also, what about Orchestrator? Something else I can limited information on. When is that getting an update?1.2KViews1like2CommentsSCSM Review Activity = Rejected
Scenario: A Review Activity contains 2 reviewers. The approval condition is 'Percentage'. The threshold is '50'. One of the reviewers voted 'Reject', and this is reflected within the Review Activity 'Reviewers' section. The other reviewer has not voted. The review activity is still in 'In Progress'. I thought there was a built-in workflow that would cancel/close a rejected review activity. Is this correct? thanks, Chris1.2KViews0likes1CommentSCSM 2016 - Workflow Status Not Updating (Stays in New Status)
ENVIRONMENT: First we are on Win Svr OS 2019 & System Center Service Manager 2016. We have retentions extended with two Server Managers Servers with MS SQL 2017 (HA Configured 3 x SQL 2017 Servers). The Datawarehouse in environment is deregistered due to no use. We work primarily in Change Requests and use Views to what we want on status tracking. PROBLEM: Starting about Tuesday of last week the system started the following. All New CRs are not updated from New to In-Progress when the re-occurring task is ran. This is also true for completing and closing the CR and for the MA assigned to the CR. We quit receiving email notifications last Tuesday the 7th so that helped us isolate when the problem started.. ACTIONS: Reviewed Administration > Workflows > Status one at a time to try and determine what was going on. We noticed some with the failed and the retry link was available and we clicked it. Now in hind sight I wish we hadn't after reading some posts. From this point on we have not performed a restoration of the database. We do have nightly backups running. We are kicking around the idea of upgrade to SCSM 2019 with Update 2 rollup in the hopes it will fix Workflow MPs, but if the problem is in the database that won't do any good. QUESTION: Does anyone have a good representation of the thread we can use to attempt in determining where our breakage is. Anything that can help us will be greatly appreciated. Even a list of dependency items to check out will help, e.g. user roles, local machine permissions & group memberships, etc. //Doug968Views0likes0CommentsSCCM windows hello deployment
Hi all, We try to deploy windows hello via sccm but after we crete the profile and deploy to the group the deployment status say that non-compliant: RuleWorkspacejoinstatusname equals 2. We are using hibrid enviroment. Have any idea whats wrong? Thanks. Gabor847Views0likes0Comments