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cpierce1720's avatar
cpierce1720
Brass Contributor
Apr 27, 2022

SCSM Review Activity = Rejected

Scenario:  A Review Activity contains 2 reviewers. The approval condition is 'Percentage'. The threshold is '50'. 

One of the reviewers voted 'Reject', and this is reflected within the Review Activity 'Reviewers' section. The other reviewer has not voted. 

The review activity is still in 'In Progress'. 

 

I thought there was a built-in workflow that would cancel/close a rejected review activity. Is this correct? 

 

thanks, 

Chris

 

 

 

 

Service Manager

1 Reply

  • cpierce1720's avatar
    cpierce1720
    Brass Contributor
    Apr 29, 2022

    cpierce1720 

    Figured it out. 

    The issue was that both of the reviewers had 'Veto' set to False. 

    Once I set 'Veto' to true for both reviewers, and one of them rejected the request, the review activity went into Failed status (which is the desired result and the correct status for a rejected review activity). 

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